Simple and intuitive ticketing, seat by seat.

A seamless experience for your customers, branded your way.

OnLine Ticketing

Our accesso ShoWare eCommerce solution provides an intuitive shopping experience for your patrons, allowing them to purchase tickets for their favorite shows in a few easy steps. With over 600 installations in theatres, concert venues, sports arenas, casinos, fairs, and attractions around the world, our eCommerce solution is a proven success!

OnLine Ticketing

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    Fully Hosted

    Our accesso ShoWare solution is fully hosted and provides an affordable worry-free alternative to hosting on-site. All client information and sales data are yours to keep, and regular software updates are included at no additional charge. 

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    Reserved Seating

    Our interactive seat map feature allows online patrons to select their own seats in real time. 

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    Private Label

    Our accesso ShoWare ticketing suite is a white label solution, ensuring the store reflects the look and feel of your venue and brand.

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    Fully Secured

    As a PCI Certified Level 1 service provider, we host your information in a secure data center equipped with the latest firewall and intrusion detection technologies. 

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    High Volume Capabilities

    With world class high-volume management and server up-time, our accesso ShoWare solution ensures that your fans are able to purchase tickets to your big event easily, no matter how many other transactions are happening concurrently.

Your Tickets, Your Way

Enjoy a private-label cloud-based solution that makes selling online easy and secure. Our accesso ShoWare solution guides your patrons through a seamless purchase process with friendly navigation screens as well as cross-sell and up-sell functionality. Guests will enjoy easy account creation or guest check out with a few simple steps to purchase tickets to their favorite shows. 

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    Gift Cards

    Through our partnership with ValuTec™, our accesso ShoWare solution supports the use and sale of gift cards both online and in the box office.

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    Donations & Memberships

    Collect and track donations and memberships to an unlimited number of funds and campaigns with our Fund Management module. Our solution also offers "Round-up" donations at checkout to encourage increased participation.

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    Packages & Bundles

    Create multiple packages at compelling discounts for flex bundles, mini-series or season packages to up-sell and provide flexible offerings to patrons. Also offer bundles across venues in different seat maps -- all using the same basket. 

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    In-House Control

    Set and retain your own patron fees such as convenience fees, facility fees, per order fees, or method of delivery fees. Plus, choose to show fees separately or choose all-in pricing. 

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    Real-time Updates

    Box office and online views are the same system-wide and operate in real-time with one another. When a ticket is sold online, it will be shown as unavailable to your box office, call center and other online patrons. 

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    Google Analytics

    Track users and aggregate data through the use of integrated Google Analytics. Get immediate information on successful products to make informed decisions about marketing strategies.

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    Tag Manager

    Our Tag Manager integration gives venues complete control to place any number and type of remarketing tags within the software suite, allowing you to better understand patron behaviors, and to determine the ROI on marketing and email campaigns. 

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    System Insights

    Run reports on any date range and include single or multiple events. Accounting reports can be viewed on screen or exported to CSV file for importing into other accounting applications. 

Reserved Seating

Our interactive seat map feature allows online patrons to select their own seats in real time. The moment a seat is added to a patron's shopping cart, it will appear unavailable to any others viewing the same seat map, including the box office.

Fully Secured

As a PCI Certified Level 1 service provider, we host your information in a secure data center equipped with the latest firewall and intrusion detection technologies. We also offer an EMV-certified processing option for patron payments, enabling you to be in full compliance onsite.

Social Selling

Extend the reach of your eCommerce store with our integrations that leverage the power of social selling. These features are easy to configure and can have a dramatic impact on your ROI. 

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    Facebook Ticketing

    Enable your patrons to buy tickets directly from venue, artist and promoter Facebook pages with real-time inventory management and credential validation. Built-in sharing features help you gain “followers” on Twitter and “likes” on Facebook – and ultimately boost sales.


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    Viral Marketing

    Patrons can immediately post their ticket purchases to their social media feeds, with a “Buy Ticket” link included to allow friends to purchase tickets to the same event.

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    Event Acceleration Suite

    Quickly publish and share new events seamlessly through your desktop and mobile website, social media channels and Google events.


Call Center Sales

Discover how our call center can become a seamless extension of your sales organization. Our call center agents are trained to provide outstanding technical support, sell tickets and most of all, provide exceptional customer service to your patrons. All sales calls are routed through our call center to professional agents who are provided relevant information about your venue and its current events. This optional call center service can be included with your accesso ShoWare solution and can provide outstanding ROI for your venue.

Patron Management Tools

Build a deeper understanding of your customers to nurture lifelong relationships and loyalty. Patron history and data stored within your own accesso ShoWare system can provide highly effective advertising reach to maximize your marketing efforts. Data on your existing patrons is a valuable marketing tool and our solution delivers that information 24/7. 


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    CRM features

    Our ticketing suite comes equipped with powerful CRM features and captures all contact and sales information from each ticket purchase. Your customer information is yours to keep and data can be accessed directly from your back office 24/7.


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    Patron Data

    When purchasing tickets, patrons have the option to set up an account which they can easily access and update at any time, keeping your records updated as well. Our accesso ShoWare solution offers unlimited space for patron data and history, and these records remain a permanent part of your system. All information can be exported in a CSV format for use in third party software - or talk to us about developing a custom integration to your CRM system of choice. 

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    Reporting

    Understand every aspect of the patron journey with our powerful and easy-to-use reporting. Our accesso ShoWare solution includes over 70 standard reports with filters for date ranges, single or multiple events and more. Advanced reporting is available through our integration with GoodData or talk with our client services team about developing a custom report for your venue's unique needs. 

Reporting

Our accesso ShoWare solution includes over 70 standard report templates designed to meet your daily, weekly, and annual needs. 


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    Custom Reports

    Our client services team can generate custom reports to suit your venue’s unique needs. Many of our existing report templates can be easily adjusted to address specific or custom information needs.


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    Promoter Access

    Enable promoters to monitor their shows and ticket sales without relying on your box office staff. All reports in the promoter area are real-time.


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    Marketing Reports

    Our marketing reports capture a variety of information about patron purchases, which can be especially useful when planning event marketing and media buys for promoters. Access a prior event with a similar genre, or even the same event from a prior year, to see what media was successful and what was not.


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    Direct Deposit Financial Settlement

    With our accesso ShoWare system, you control the settlement process. All ticket and fee revenues are passed through your internet enabled merchant account and deposited directly into your bank account. Our fees are invoiced at the end of each month.


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    GoodData Integration

    Deliver real-time business analytics and ticketing intelligence to your box office with our GoodData Integration. GoodData analyzes your data and delivers intuitive and suggestive insights through customizable dashboards and an easy to navigate interface, enabling you to make powerful business decisions.


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    Real-time Reports

    Our reports provide simple and accurate data all in real-time, with filters for date ranges, single or multiple events and more. View your reports on screen or export via CSV file for import into other accounting applications.