Assigned seating solutions for every venue.

Set your own fees and own your patron data.

OnSite Ticketing

The accesso ShoWare box office module provides a simple sales experience for every assigned seating need. Our real-time integrations ensure seat sales online, on social media and at the box office are perfectly in sync, eliminating the need for ticket allocations. 

Box Office Ticketing



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    In-House Control

    Set and retain your own patron fees such as convenience fees, facility fees, per order fees or method of delivery fees. Plus, choose to show fees separately or choose all-in pricing.


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    Patron Management Tools

    Our ticketing suite comes equipped with powerful CRM features and captures all contact and sales information from each ticket purchase. Your customer information is yours to keep and data can be accessed directly from your back office 24/7.

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    Access Control

    Our cloud-based scanning solution is included as part of our overall service model. Access control is fully integrated with your ticketing system for real time validation. Plus, IN and OUT scanning gives you a real time view of how many guests are in your venue at any given time.


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    Kiosk Sales

    Reduce lines at the box office and empower your patrons with our kiosk module. Patrons can purchase or pick up tickets by simply swiping a credit card or entering an order identification number.


Benefits

Our cutting-edge technology and superb customer service provide an affordable alternative to outsourcing box office ticket operations. With our licensed ticketing software, you’ll enjoy total in-house control, private labeling, content management and a holistic view into the patron journey, all in one easy-to-use interface.

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    Simplified Sales Process

    With an intuitive layout and easy-to-use interface, our accesso ShoWare solution's box office module provides a fast and simplified sales process for your staff and customers alike. 

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    Highly Configurable

    From setting your own fees to setting up your own events, our accesso ShoWare solution is highly customizable. Control on-sale dates, ticket allocations, pre-sale codes, and even send your own marketing emails directly from your backend with just a few clicks. 

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    Packages & Bundles

    Create multiple packages at compelling discounts for flex bundles, mini-series or season packages to up-sell and provide flexible offerings to patrons. 

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    24/7 Emergency Support

    We provide US-based technical support at no additional charge to ensure each client is guaranteed exceptional service whenever they need it. Our client services team is on call 24/7/365 to provide emergency support for all clients. 

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    Gift Cards

    Through our partnership with ValuTec™, our accesso ShoWare solution supports the use and sale of gift cards both online and in the box office.

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    Reserved Seating

    Our interactive seat map feature allows online patrons to select their own seats in real time. The moment a seat is added to a patron's shopping cart, it will appear unavailable to any others viewing the same seat map, including the box office. 

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    System Insights

    Run reports on any date range and include single or multiple events. Accounting reports can be viewed on screen or exported to CSV file for importing into other accounting applications. 

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    Donations & Memberships

    Collect and track donations and memberships to an unlimited number of funds and campaigns with our Fund Management module.

Kiosk Ticketing

Reduce lines at the box office and empower your patrons with our kiosk module. Patrons can purchase or pick up tickets by simply swiping a credit card or entering an order identification number. Kiosk inventory is completely integrated with your ticketing system. With state-of-the-art hardware and software, our kiosk interface makes purchasing tickets quick and easy.

Reporting

Our accesso ShoWare solution includes over 90 standard report templates designed to meet your daily, weekly and annual needs.

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    Custom Reports

    Our client services team can generate custom reports to suit your venue’s unique needs. Many of our existing report templates can be easily adjusted to address specific or custom information needs.


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    Promoter Access

    Enable promoters to monitor their shows and ticket sales without relying on your box office staff. All reports in the promoter portal are real-time.


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    Marketing Reports

    Our marketing reports capture a variety of information about patron purchases, which can be especially useful when planning event marketing and media buys for promoters. Access a prior event with a similar genre, or even the same event from a prior year, to see what media was successful and what was not.

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    Direct Deposit Financial Settlement

    With our accesso ShoWare system, you control the settlement process. All ticket and fee revenues are passed through your internet enabled merchant account and deposited directly into your bank account. Our fees are invoiced at the end of each month.


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    GoodData Integration

    Deliver real-time business analytics and ticketing intelligence to your box office with our GoodData Integration. GoodData analyzes your data and delivers intuitive and suggestive insights through customizable dashboards and an easy to navigate interface, enabling you to make powerful business decisions.


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    Real-time Reports

    Our reports provide simple and accurate data all in real-time, with filters for date ranges, single or multiple events and more. View your reports on screen or export via CSV file for import into other accounting applications. 

Call Center Sales

Discover how our call center can become a seamless extension of your sales organization. Our call center agents are trained to provide outstanding technical support, sell tickets and most of all, provide exceptional customer service to your patrons. All sales calls are routed through our call center to professional agents who are provided relevant information about your venue and its current events. This optional call center service can be included with your accesso ShoWare solution and can provide outstanding ROI for your venue.


Patron Management Tools

Build a deeper understanding of your customers to nurture lifelong relationships and loyalty. Patron history and data stored within your own accesso ShoWare system can provide highly effective advertising reach to maximize your marketing efforts. Data on your existing patrons is a valuable marketing tool and our solution delivers that information 24/7. 


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    CRM features

    Our ticketing suite comes equipped with powerful CRM features and captures all contact and sales information from each ticket purchase. Your customer information is yours to keep and data can be accessed directly from your back office 24/7.


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    Patron Data

    When purchasing tickets, patrons have the option to set up an account which they can easily access and update at any time, keeping your records updated as well. Our accesso ShoWare solution offers unlimited space for patron data and history, and these records remain a permanent part of your system. All information can be exported in a CSV format for use in third party software - or talk to us about developing a custom integration to your CRM system of choice. 


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    Reporting

    Understand every aspect of the patron journey with our powerful and easy-to-use reporting. Our accesso ShoWare solution includes over 70 standard reports with filters for date ranges, single or multiple events and more. Advanced reporting is available through our integration with GoodData or talk with our client services team about developing a custom report for your venue's unique needs.