Creating a Seamless Visitor Journey in the Age of Coronavirus

With the esca­la­tion and con­tin­ued risks of COVID-19, the tra­di­tion­al process of vis­it­ing muse­ums and cul­tur­al attrac­tions has trans­formed in many ways. As vis­i­tor-fac­ing sites are begin­ning to reopen, many are find­ing that they have to rethink the vis­i­tor jour­ney end-to-end in order to facil­i­tate a seam­less, con­tact­less experience.