Creating a Seamless Visitor Journey in the Age of Coronavirus

Creating a Seamless Visitor Journey in the Age of Coronavirus

With the esca­la­tion and con­tin­ued risks of COVID-19, the tra­di­tion­al process of vis­it­ing muse­ums and cul­tur­al attrac­tions has trans­formed in many ways. As vis­i­tor-fac­ing sites are begin­ning to reopen, many are find­ing that they have to rethink the vis­i­tor jour­ney end-to-end in order to facil­i­tate a seam­less, con­tact­less experience.

Steve Brown talks about virtual queuing, trustability and the #1 objection people have of going to theme park

Steve Brown talks about virtual queuing, trustability and the #1 objection people have of going to theme park

Josh Lieb­man & Matt Heller of Attrac­tion Pros recent­ly sat down with acces­so CEO Steve Brown to dis­cuss how his diverse back­ground led him to the tech­nol­o­gy indus­try and how acces­so is help­ing venues all over the world adapt to a post-COVID world. The pod­cast spot­lights acces­so​’s Vir­tu­al Queu­ing solu­tion and how impor­tant it is for guests and staff to trust that venues are tak­ing their safe­ty seri­ous­ly as attrac­tions begin to reopen.