accesso® and The National WWII Museum Partner to Enhance Guest Experience, eCommerce and Ticketing Capabilities
Top-Ranking Museum to Leverage accesso Passport® Ticketing Suite and accesso SiriuswareSM Software Solution
ORLANDO, Fla. (May 16, 2019) – The National WWII Museum in New Orleans (the Museum) has entered into a three-year partnership agreement with accesso Technology Group plc (AIM:ACSO), the premier technology solutions provider for attractions and venues worldwide, to provide patrons of the renowned cultural site with a cutting-edge eCommerce platform and streamlined onsite experience.
For nearly 20 years, the Museum has invited visitors to explore the story of World War II – the greatest war in history – through immersive exhibits, multimedia experiences and an expansive collection of artifacts and first-person oral histories. Over the decades, the Museum’s offerings have expanded to include online collections, virtual field trips, webinars, educational travel programs and the esteemed International Conference on World War II, offering patrons new ways to personally connect to history.
As the Museum’s product portfolio continues to grow in range and sophistication, operators have recognized the importance of adopting technology that would flexibly address the ever-evolving needs of the Museum and its patrons, so they turned to accesso for a combined set of technology solutions to meet their needs. Planned for implementation in August 2019, the Museum will further empower patrons to take control of their pre-visit and onsite experiences while gaining actionable insights along each step of the patron journey.
Beyond offering guests a hassle-free ticketing experience at the gate, the accesso Siriusware software solution provides operators a robust assessment of guest metrics through its comprehensive reporting features. Additionally, the accesso Passport eCommerce ticketing suite enables operators to utilize innovative up-sell and cross-sell opportunities to further drive revenue, all on a single, intuitive platform.
“It’s an honor to know that our technology will further empower The National WWII Museum to preserve the memory of such a defining moment in American history,” said Paul Noland, accesso CEO. “By allowing our solutions – and the dedicated team that backs them – to do the heavy lifting in supporting ticketing, admissions and eCommerce functions, we’re freeing up the Museum’s team to focus on what they do best – developing and implementing brilliant, large-scale initiatives that help tell the story of World War II and communicate its importance for generations to come.”
Established in 2000 as The National D-Day Museum, The National WWII Museum has been recognized as the No. 1 attraction in New Orleans and ranks among the top museums in the world, according to TripAdvisor’s 2018 Travelers’ Choice Awards. Located in New Orleans’ Central Business District, the six-acre campus has grown into a world-class institution, with plans to open an on-campus hotel and conference center later this year.