Detroit's Henry Ford Health System Partners With accesso To Offer Patients Personalized Digital Platform.
Reporter Grace Turner of DBusiness Magazine shared news of accesso’s partnership with Henry Ford Health Systems. Henry Ford will use accesso’s The Experience Engine (TE2) platform to provide patients with real-time content and services via mobile technology.
TE2 will allow Henry Ford to build unique patient profiles, using active and passive data collection, which can be integrated with electronic medical records. Its features will include a concierge service for arriving patients, wayfinding support, patient feedback and communication, smartphone medical bill and copay payment options and proximity alerts to let family members know how patients are progressing through their appointments.
“Our technology and devices have revolutionized the way we live our lives,” said Spencer Hoover, Vice President and Executive Director of the Henry Ford Cancer Institute. “That’s what we’re creating here — a revolution in health care that, for the first time, combines unprecedented convenience with exceptional and personalized care. In Accesso and TE2, we have found committed colleagues that have brought the best of hospitality to health care.”
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