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Staging Your Comeback

Staging Your Comeback

INTIX recently featured tips from accesso on reopening for the events and live entertainment industry.

Walibi Holland Renews Virtual Queuing Partnership with **accesso**

Walibi Holland Renews Virtual Queuing Partnership with accesso

Interpark recently shared news that Walibi Holland, a longstanding theme park in the Netherlands, has renewed its partnership with accesso Technology Group plc to provide 100% virtual queuing for park guests. The solution was originally implemented in May 2020 in response to the challenges of the COVID-19 pandemic.

**accesso** releases industry guide on reimagining the guest journey in a COVID-19 world

accesso releases industry guide on reimagining the guest journey in a COVID-19 world

Blooloop features editor Charlotte Coates recently shared that accesso has released a step-by-step e‑book to help theme park and attractions operators navigate the challenges presented by the COVID-19 pandemic. This difficult year for the industry has seen operators increasingly seeking new ways to provide a memorable guest experience and drive revenue, while keeping staff and guests safe.

Army tests wrist-worn Covid-19 tracking device

Army tests wrist-worn Covid-19 tracking device

Reporter Sean O’Riordan of the Irish Examiner shared news of the Irish Denfence Forces’ successful trial of a new COVID-19 tracing system, utilizing technology from Cork software company Digisoft and UK-based accesso Technology Group.

Defence Forces use theme park technology to control virus

Defence Forces use theme park technology to control virus

Ralph Riegel of Inde​pen​dent​.ie recently shared news of the Irish De­fence Forces utilizing a new COVID-19 trac­ing sys­tem, that is based on tech­nol­o­gy from Cork soft­ware com­pa­ny Digisoft and UK-based acces­so Tech­nol­o­gy Group.

Four Ways to Enhance the Post-Pandemic Guest Experience

Four Ways to Enhance the Post-Pandemic Guest Experience

In a post-pandemic environment, guests are looking to the hospitality industry to implement increased safety measures while still providing an unforgettable experience. In this article for Hospitality Technology, accesso CEO Steve Brown shares 4 ways that venues can enhance the guest experience while safely welcoming guests back to their favorite restaurants and destinations.

New accesso Guide Charts the Reimagining of the Guest Journey Post-COVID-19

New accesso Guide Charts the Reimagining of the Guest Journey Post-COVID-19

Australasian Leisure Management recently shared a free step-by-step guide created by accesso designed to assist operators in the creation of a safe and enjoyable environment for returning guests, while also giving them the tools they need to regain traction and customer trust as the industry moves into a new era.

**accesso** explores how to meet customer needs in a post-COVID world at Blooloop V-Expo

accesso explores how to meet customer needs in a post-COVID world at Blooloop V-Expo

During the blooloop V‑Expo, accesso will be taking the main stage of the Innovation Auditorium. accesso Sale’s Director Jeremy Gray and Vice President of Sales Geroge Hambleton will be presenting Empathizing with Guests in a COVID-19 World: How to Anticipate the Needs of Your Customers in the New Normal.’ This session will explore how the needs and desires of guests have been transformed following the global pandemic. From the rapid acceleration of certain technologies to the sudden need to maintain physical distance, and above all else how preserving the guest experience is most important.

Tap into Unrealized Revenue with **accesso**

Tap into Unrealized Revenue with accesso

acces­so CEO Steve Brown recent­ly sat down with Parkworld Magazine to discuss how virtual queuing and how accessos solutions are helping meet the needs of the modern consumer safely and effectively. 

Steve Brown talks about virtual queuing, trustability and the #1 objection people have of going to theme park

Steve Brown talks about virtual queuing, trustability and the #1 objection people have of going to theme park

Josh Liebman & Matt Heller of Attraction Pros recently sat down with acces­so CEO Steve Brown to discuss how his diverse back­ground led him to the technology industry and how acces­so is helping venues all over the world adapt to a post-COVID world. The podcast spotlights acces­so​’s Vir­tu­al Queu­ing solu­tion and how important it is for guests and staff to trust that venues are taking their safety seriously as attractions begin to reopen. 

Virtual Queues and More with **accesso** CEO Steve Brown

Virtual Queues and More with accesso CEO Steve Brown

Coaster 101 recently published an interview speaking with accesso CEO Steve Brown about his background and how accesso is helping venues all over the world adapt to a post-COVID world. The interview highlights accessos Virtual Queuing solution and analyzes new features that have been rolled out to meet the growing need for safely getting visitors back to attractions.

Holiday World to use virtual queuing this season

Holiday World to use virtual queuing this season

The Owensboro Times shared news that guests at Holiday World & Splashin’ Safari will be able to wait in virtual lines for rides this year, as the park is implementing a queuing technology to ensure safe distancing measures. Holiday World recently announced opening day will be June 14.

Theme parks could axe queues amid plans to let customers book timeslots to meet Covid-19 safety standards

Theme parks could axe queues amid plans to let customers book timeslots to meet Covid-19 safety standards

Reporter Harriet Dennys for Financial Mail shared that future theme park visits may soon be missing a familiar element of the guest experience — long lines. Following the global impacts of COVID-19, venues will need a way to space queuing guests to allow for social distancing as well as additional time for cleaning ride vehicles. accesso’s virtual queuing platform, QsmartSM, will allow visitors to digitally reserve a ride from their own smartphone.

**accesso** appoints Fern MacDonald as Chief Financial Officer

accesso appoints Fern MacDonald as Chief Financial Officer

Blooloop reporter Charlottle Coates shared news that Fern MacDonald was appointed Chief Financial Officer of accesso Technology Group PLC. MacDonald has been a part of the accesso team since May 2018, when she took on the role of Senior Vice President of Finance. She will also be joining accesso’s board.

Steve Brown returns to *accesso* as new CEO

Steve Brown returns to accesso as new CEO

InPark Magazine shared news that Steve Brown has been appointed Chief Executive of accesso in order to support the company’s renewed focus on strategic objectives. Brown founded accesso in 2008 and served as President and CEO from 2016 – 2018 when he left the company. He returns to the company with a five-point strategic plan including refocusing employees, re-energizing the company’s client-centric approach, implementing operational efficiencies, streamlining operations and integrating key components of the company’s product portfolio.

*accesso* partners with Technovation to support global changemakers (Blooloop)

accesso partners with Technovation to support global changemakers (Blooloop)

Charlotte Coates of Blooloop shared news of accesso’s partnership with Technovation today. accesso has made a charitable contribution to the organization in lieu of sending traditional holiday gifts to their clients around the world, and team members will have the opportunity to use paid volunteer time off to support the non-profit, who works with all-girl teams and families to find high-tech solutions to real-world problems.

**accesso** appoints new chief operating officer

accesso appoints new chief operating officer

Interpark recently published an article on the exciting news that accesso has added John Guilfoy to their team as the Chief Operating Officer. Guilfoy’s over 20 years of knowledge and experience will help accesso continue to drive growth and innovation for their expanding portfolio of clients. In his role, he will be responsible for streamlining the day-to-day operations of the company.

**accesso** appoints chief operating officer

accesso appoints chief operating officer

Blooloop shared details on accessos appointment of John Guilfoy as Chief Operating Officer. Guilfoy brings his 20+ years of experience to this newly created role within the company. Reporting directly to accesso CEO Paul Noland, Guilfoy’s focus will be on the day-to-day operations.

Carnival’s tiny Ocean Medallion wearable brings tech luxury to cruise ships

Carnival’s tiny Ocean Medallion wearable brings tech luxury to cruise ships

VentureBeat recently published an article on Carnival’s new OceanMedallion™ wearable that uses accessos TE2 technology to revolutionize the guest experience on cruises. The wearable uses secure and encrypted technology to provide guests with a faster check-in process, seamless mobile ordering, the ability to instantly unlock their cabin, wayfinding and instant location awareness and more. As a result, guests have a more personalized and frictionless experience, operators better understand how to anticipate their needs and ship captains have the peace of mind by knowing where everyone is located. 

**accesso** Tech Boosts Bear Grylls Experience

accesso Tech Boosts Bear Grylls Experience

Ticketing Business News shared details on accesso’s expanded partnership with Merlin Entertainment to provide ticketing, virtual queuing and guest experience solutions for The Bear Grylls Adventure in Birmingham, England. The attraction will utilize the accesso Prism wearable device, named The Bear Tag,” as well as accesso Passport ticketing and The Experience Engine to deliver an immersive guest experience.

**accesso** and Merlin Entertainments take long-standing partnership to new heights at The Bear Grylls Adventure

accesso and Merlin Entertainments take long-standing partnership to new heights at The Bear Grylls Adventure

Park World shared news of accesso’s expanded partnership with Merlin Entertainments to provide a seamless guest experience at The Bear Grylls Adventure in Birmingham, England. The attraction will be using accesso’s ticketing, queuing and guest experience management platforms in addition to the accesso Prism wearable device which it will call the BearTag.”

Merlin partners with **accesso** for BearTag at The Bear Grylls Adventure

Merlin partners with accesso for BearTag at The Bear Grylls Adventure

Blooloop shared details on accessos integrated ticketing, queuing and guest experience suite it has implemented for Merlin Entertainments at The Bear Grylls Adventure. Notably, Merlin will be using the accesso Prism wearable device, which it has named the BearTag, to help guests experience more out of their day. The BearTag will provide guests with a personalized itinerary and guide them through their experience at the indoor adventure center, allowing them to receive live messages and reservation notifications, make cashless payments for meals and merchandise, and claim free photos. 

**accesso** and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

accesso and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

Amusement Today shared news of accessos partnership with Village Roadshow Theme Parks to elevate the guest experience. The new partnership, unveiled at the 2018 IAAPA Attractions Expo, will bring a holistic integration of accessos eCommerce ticketing, virtual queuing and guest experience management technology solutions to Australia’s largest theme park operator.

**accesso** and Village Roadshow Claim Landmark Partnership

accesso and Village Roadshow Claim Landmark Partnership

Ticketing Business News posted an article on accessos new strategic partnership with Village Roadshow Theme Parks to elevate the guest experience. The landmark agreement will strive to set a new operational standard for the attractions industry by allowing theme parks to engage with guests at every potential touchpoint using data gathered from accessos integrated queuing, ticketing and guest experience management solutions. 

Major League Rugby clubs recruit Lake Mary tech firm **accesso** for ticketing.

Major League Rugby clubs recruit Lake Mary tech firm accesso for ticketing.

Reporter Marco Santana of The Orlando Sentinel shared news of accessos partnership with two Major League Ruby teams. The New Orleans (NOLA) Gold and Austin Elite Rugby have recently signed 3‑year agreements to use the accesso ShoWare ticketing and eCommerce platform for box office and online ticket sales. The clubs will also use the solution’s access control and call center features.

**accesso** partners with Google to provide new booking option for attractions

accesso partners with Google to provide new booking option for attractions

Reporter Justine Maunder of Blooloop shared news of accessos partnership with Google to provide a new engagement channel connecting clients and customers. The partnership will allow customers to buy tickets to accesso-supported venues directly from Google Search, Maps and Assistant. It is made possible by accessos Ingresso distribution platform which enables venues to sell tickets through global third-party distribution channels in real time. 

IAAPA, BRPH, **accesso**: Faces and places

IAAPA, BRPH, accesso: Faces and places

InPark Magazine reporter Martin Palicki interviewed accesso CEO Paul Noland along with other leisure industry leaders who recently took on new opportunities. Noland shares his thoughts on the state of the industry as well as insight into his new role at accesso. To read the full article, click here.

**accesso** Partners with Village Roadshow

accesso Partners with Village Roadshow

Reporter Adrian Lennox of InterPark shared news that accesso Technology Group has announced a five-year agreement with Village Roadshow Theme Parks, the largest theme park operator in Australia. 

FAA Partners with **accesso** to Improve Ticketing

FAA Partners with accesso to Improve Ticketing

Ticketing Business News recently shared news of accesso’s latest partnership with the Florida Attractions Association, which provides an improved online ticket share platform for FAA’s AttractionShare program members.

**accesso** Launches Wearable Theme Park Technology

accesso Launches Wearable Theme Park Technology

Adrian Lennox of Interpark reports that at this year’s IAAPA Attractions Expo, accesso launched Prism, a next-generation wearable device that gives theme park, waterpark and other attractions operators a new way to connect with their guests.

Six Flags contractor unveils new wrist band

Six Flags contractor unveils new wrist band

Reporter Sandra Pedicini of the Orlando Sentinel reports that accesso, a technology company with North American headquarters in Lake Mary, on Tuesday unveiled a new electronic wrist band that will be used at Six Flags and other parks it works with.

**accesso** provides LoQueue virtual queuing solution to Wet ‘n’ Wild Sydney

accesso provides LoQueue virtual queuing solution to Wet ‘n’ Wild Sydney

Blooloop reports that leading technology solutions provider to the leisure industry, accesso, has signed a three-year deal with Village Roadshow Theme Parks to provide its accesso LoQueue virtual queuing solution at Wet’n’Wild Sydney.

Nine attractions at the Australian waterpark will utilize accesso’s patented Qband system.

Steve Brown named CEO at **accesso**

Steve Brown named CEO at accesso

Orlando Sentinel reporter Paul Brinkmann shared news of Steve Brown’s promotion from chief operating officer at accesso to chief executive officer and president.

**accesso** Signs Deals With Three New Attractions

accesso Signs Deals With Three New Attractions

Blooloop recently shared news of accessos three newest contract wins for the accesso Siriusware product line, including Taos Ski Valley, the Museum of Science and Industry, and the Academy of Natural Sciences of Drexel University. 

Dream Tickets

Dream Tickets

Reporter Kath Hudson of Attractions Management magazine recently penned an article examining the advancement of ticketing systems and the many current and upcoming trends improving guest experiences and expanding the operator’s bottom line.

**accesso** signs 7-year deal with Merlin Entertainments

accesso signs 7-year deal with Merlin Entertainments

Reporter Sandra Pedicini of the Orlando Sentinel shared news this morning that accesso Technology Group plc has signed an exclusive long-term agreement with Merlin Entertainments Group Ltd. to provide ticketing and eCommerce services across the operator’s global portfolio.

Malaysia park, Lake Mary’s **accesso** sign deal

Malaysia park, Lake Mary’s accesso sign deal

Orlando Sentinel reporters Sandra Pedicini and Caitlin Dineen recently published news of accesso‘s newest contract with Malaysia’s newest theme park, Movie Animation Park Studios, which appeared in the June 29, 2015 edition of the paper.

**accesso** Receives The Queen’s Award for Innovation

accesso Receives The Queen’s Award for Innovation

Blooloop recently shared news that accesso has won The Queen’s Award for Innovation in recognition of the accesso LoQueue virtual queuing solution, which allows visitors to reserve their place in line virtually using a proprietary handheld device, smart phone or RFID wristband. 

Mission Admission – More than just a ticket to ride!

Mission Admission – More than just a ticket to ride!

Park World Magazine recently published a panel discussion between TJ Christensen, senior vice president of business development for North America and Europe at accesso®; John Gibson of Best Union UK/​OmniTicket Network; and Balaji Venugopal, founder and director of Semnox Solutions in India.

Bob’s Space Racers founder receives honor

Bob’s Space Racers founder receives honor

Orlando Sentinel reporter Sandra Pedicini recently shared news of accesso’s efforts to create a queueless theme park experience, including a trial with a major European theme park. 

**accesso** extends Palace contract

accesso extends Palace contract

Interpark recently shared the news that accesso has extended its relationship with attractions operator Palace Entertainment for three more years

Merlin attractions will test **accesso** technology

Merlin attractions will test accesso technology

Orlando Sentinel reporter Sandra Pedicini recently reported that Merlin Entertainments will test the accesso Passport® ticketing suite at four Central Florida locations, including the Orlando Eye, Madame Tussauds Orlando, Legoland Florida and SEA LIFE Orlando. 

Siriusware Signs On Five Major Attractions.

Siriusware Signs On Five Major Attractions.

TAOS, NM (17-March-2014) – Siriusware, a division of accesso Technology Group plc (AIM: ACSO), the premier technology provider to the global attractions industry, today announced five major contract wins.

Leveraging Mobile Technology to Enhance the Guest Experience

Leveraging Mobile Technology to Enhance the Guest Experience

Blooloop’s Chad Emerson caught up with TJ Christensen, Director of Business Development at accesso to discuss why attractions should stay ahead of the curve,” especially when it comes to mobile technology and its implications for the guest experience.