People of **accesso** Antoun Aziz on Principles of Design and Improving the User Experience

People of accesso Antoun Aziz on Principles of Design and Improving the User Experience

Our​“Peo­ple of acces­so” series has giv­en us the oppor­tu­ni­ty to spot­light our diverse team of remark­able indi­vid­u­als. So far, we have looked at the jour­neys of our Direc­tor of Euro­pean Tick­et­ing Oper­a­tions Robin Good­child, Prod­uct Own­er of Tick­et­ing Research and Devel­op­ment Valerie Wieren­ga, Glob­al Imple­men­ta­tion Direc­tor Jus­tine Dong, our Vice Pres­i­dent of Sales Mechele Lar­more and, most recent­ly, heard from acces­so LoQueue® leg­end Scott Kel­ley on the non­stop inno­va­tion he’s seen in more than two decades of serv­ing the indus­try. This month, we sat down with Senior UX Design­er, Antoun Aziz to learn about how he’s applied his pas­sion for design to his work here at acces­so.

Now and Next for Ski: 2021 and Into the Future

Now and Next for Ski: 2021 and Into the Future

On its sur­face, ski sea­son par­tic­i­pa­tion growth is noth­ing but promis­ing. Per the Nation­al Ski Areas Asso­ci­a­tion (NSAA), a record-break­ing 10.3 mil­lion par­tic­i­pants in the U.S. alone hit the slopes for the 2018 – 19 sea­son. And, even with a pre­ma­ture end to the 2019 – 20 sea­son due to COVID-19, U.S. par­tic­i­pa­tion still topped num­bers from two sea­sons prior.

5 Takeaways from INTIX 2021: The Show Must Go On!

5 Takeaways from INTIX 2021: The Show Must Go On!

We were thrilled to join our glob­al tick­et­ing com­mu­ni­ty in shar­ing suc­cess­es, best prac­tices and new ideas for a COVID era in this year’s INTIX Live! Dig­i­tal Con­fer­ence. As part of this year’s con­fer­ence, acces­sos Joe Wettstead (Vice Pres­i­dent – Client Suc­cess) and Wen­di Yanez (Direc­tor of Sales) shared insights from assist­ing our clients with their suc­cess­ful reopen­ing strate­gies. Read on for the 5 biggest take­aways from their pre­sen­ta­tion, The Show Must Go On: Chart­ing Your Path to Suc­cess­ful Reopen­ing in a COVID World.”

5 Ways to Use Technology for Social Distancing

5 Ways to Use Technology for Social Distancing

As we see indus­tries grad­u­al­ly begin to reopen and rede­fine what the New Nor­mal” will look like, many orga­ni­za­tions are using tech­nol­o­gy to meet the grow­ing expec­ta­tions of guests for a safe expe­ri­ence. Research done by Sed­co has con­clud­ed that 84% of cus­tomers expect brands to find ways to max­i­mize dig­i­tal inter­ac­tion to keep them safe. Whether it’s think­ing out­side of the box or return­ing to core prin­ci­ples of crowd man­age­ment, there are many ways that your tech­nol­o­gy can help. Read on to dis­cov­er 4 ways to use tech­nol­o­gy for social distancing.

Watch: 5 Features to Support Reopening in 2021

Watch: 5 Features to Support Reopening in 2021

Last month, we intro­duced you to five essen­tial box office tick­et­ing soft­ware fea­tures to help your venue reopen safe­ly, start­ing with our new Live Stream­ing inte­gra­tion then mov­ing onto Spaced Seat­ing. Next, we cov­ered a great way to boost patron loy­al­ty and keep funds in-house with Online Patron Cred­its. Then, acces­so Sales Engi­neer Mis­sy Cham­ber­lain walked venue oper­a­tors through using Themes for Con­tact Trac­ing, and for our final install­ment, we are focus­ed on keep­ing your guests informed with a new area for Spe­cial Mes­sag­ing with­in the acces­so ShoWare plat­form.

Pets of **accesso**: Volume 2

Pets of accesso: Volume 2

Ear­li­er this month, we intro­duced you to some of our pawsi­tive­ly purr­fect co-work­ers in Pets of acces­so: Vol­ume 1. Truth be told, we had so many sub­mis­sions to this series that we need­ed to split it into two! Fur-tunate­ly, this gave us time to brush up on our pet puns and com­pile this sec­ond post. We hope you enjoy get­ting to know some more of our beloved pets of acces­so.

5 Features to Support Reopening in 2021: Special Messaging

5 Features to Support Reopening in 2021: Special Messaging

Tick­et­ing has nev­er been a one size fits all” approach, and this is espe­cial­ly true in the age of the coro­n­avirus. Does your box office tick­et­ing soft­ware give you the tools you need to serve your guests suc­cess­ful­ly? Our white label acces­so ShoWare box office tick­et­ing soft­ware is high­ly flex­i­ble to meet the evolv­ing needs of your venue dur­ing this uncer­tain time, and we’ve released sev­er­al new enhance­ments over the past year to sup­port your abil­i­ty to reopen safe­ly. For the final install­ment in our 5 Fea­tures to Sup­port Reopen­ing,” we are focus­ing on Spe­cial Mes­sag­ing. Watch as acces­so Sales Engi­neer Mis­sy Cham­ber­lain intro­duces a new area for Spe­cial Mes­sag­ing with­in the acces­so ShoWare plat­form that can help you keep your guests informed.

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