Archives June 2018

Working in the leisure and entertainment industries can be exciting and exhilarating. Whether you manage ski resort ticketing or a performing arts center box office, you are part of the privileged few who often enjoy behind-the-scenes access to everything your venue has to offer. At the same time, it takes quite a lot of passion and dedication (and sometimes, a few extra cups of coffee) to balance all of the unique aspects that come with managing venues. Do you need a fresh dose of inspiration, insight and some R&R, too? What if you could get all of that in a tropical setting and transform your career during the same week? Well, you can! Pack your laptop, sunscreen and flip flops, and get ready to join us in sunny San Diego, CA from September 16th-21st for accesso Client Seminar 2018!

At accesso, we are constantly refining our innovative product solutions through new enhancements that increase revenue and streamline processes for our clients. Many of our team members have backgrounds across the leisure and entertainment industries, which allows us to leverage first-hand knowledge of both the guest and operator experience as we develop our products. When we hear about solutions that could reduce operational complexities while driving profitable growth, we do our best to capitalize on those opportunities. One such example is our new Print On Demand feature for our accesso ShoWare event ticketing solution.

It’s lunchtime at your theme park and the lines are wrapped all the way around the pizza shop next to your newest thrill ride. Your guests are getting impatient, the staff is feeling slammed and it’s only 12pm. If only you could direct your guests to the pizza shop in the kids’ area that has virtually no lines. Now, you can!

A location-based experience management platform is a tool that allows venues to send real-time, interactive content to visitors before they arrive, during their visit and after they leave. Organizations from theme parks to hotels, quick-service restaurants to hospitals are leveraging this tool to create better experiences for their guests that pay off in a multitude of ways.

Keeping the right customers and building loyalty is core to any business, whether you are a museum, ski resort or theme park. Loyal customers convert to members and season pass holders, and they can also become your biggest brand advocates. With our accesso solutions, it’s easy to mobilize and activate your loyal customers to do more, buy more and help recruit new patrons. In a recent webinar, Sales Engineer Stephanie Horwath explored how to build and manage high-performing Membership and Passholder loyalty programs with our accesso SiriuswareSMsolution.