Archives October 2019

Protecting customer data is critical to the success of any eCommerce operation, and with data breaches on the rise, it’s important to take this seriously. At accesso, we are committed to developing innovative solutions that keep your customers’ data secure. With that in mind, we have partnered with CyberSource to provide a seamless and secure payment experience across different channels, enhancing agility and mitigating risk for our valued client base. Watch as accesso’s Director of Compliance & Payments Michael Wiggins introduces the benefits of this platform in our latest deminar.

Enhancing the guest experience is critical to the success of your attraction. Understanding where your organization shines and eliminating points of friction can help you curate better experiences that result in higher spending, positive word of mouth and increased guest loyalty. One area that is especially prone to friction is the Food & Beverage sphere: As guests try to experience everything you have to offer, waiting in line for food can cause undue frustration. Guest expectations are rising, and with 41% of Quick-Service Restaurant operators planning on devoting more resources to technology to improve the guest experience in the next year, expectations will only continue to grow. These changes can sound daunting, but they don’t have to be! By embracing innovative technology that empowers guests and staff alike, your organization can be well-equipped to exceed guest expectations. Read on to discover what your organization needs to know about F&B technology.

Accounting processes can be tedious and time-consuming, but it doesn’t have to be that way with our accesso Siriusware point of sale ticketing solution. Our accesso Siriusware Accounting Export module is a highly customizable data export tool specifically made to streamline financial reporting. Watch our demo by accesso Reporting & Integration Software Engineer Tyler Goforth to see how this tool can help you save time and eliminate manual tasks.

In the theme park and attractions industry, there are few things as important as the happiness of our guests. The question we should always be asking ourselves is “how can we ensure a positive guest experience that results in repeat visitation?” Based on this year’s IAAPA Expo Europe conversations, this is a question that many of you are asking. From the educational sessions to our discussions at the booth, there was a heightened focus on understanding and transforming the guest experience. Read on to discover our most valuable insights from the show and see how you can apply them to help you exceed guest expectations at your park.