*accesso* Learning Series: A Day in the Life of a Skier

accesso Learning Series: A Day in the Life of a Skier

One of the biggest chal­lenges fac­ing the ski indus­try today is attract­ing and retain­ing new skiers. In order to keep skiers return­ing and to ensure healthy sea­son pass sales, it’s crit­i­cal to focus on deliv­er­ing an out­stand­ing guest expe­ri­ence every step of the way. This involves not only look­ing for oppor­tu­ni­ties to be inno­v­a­tive but also, oppor­tu­ni­ties to min­i­mize fric­tion your guests may expe­ri­ence through­out their vis­it. Watch and learn tips for giv­ing your skiers the best expe­ri­ence pos­si­ble as acces­so Senior Sales Direc­tor George Ham­ble­ton walks us through two very dif­fer­ent guest jour­neys at a ski resort.

*accesso* Learning Series: The Ease of Waivers with *accesso* and 1RISK

accesso Learning Series: The Ease of Waivers with accesso and 1RISK

At acces­so, we are ded­i­cat­ed to help­ing our clients exceed guest expec­ta­tions through inno­v­a­tive tech­nol­o­gy solu­tions. Our inte­gra­tion with 1RISK gives guests a con­ve­nient and intu­itive expe­ri­ence that can help reduce lengthy check in lines and elim­i­nate the need for paper waiv­er stor­age for your orga­ni­za­tion. Watch as acces­so Sales Engi­neer Lyn­d­say Jones intro­duces this time-sav­ing fea­ture in an excit­ing demo and read on to see how help­ful the acces­so and 1RISK waiv­er inte­gra­tion can be for your guests and venue!

*accesso* Learning Series: Increase Payment Security with *accesso* and CyberSource

accesso Learning Series: Increase Payment Security with accesso and CyberSource

Pro­tect­ing cus­tomer data is crit­i­cal to the suc­cess of any eCom­merce oper­a­tion, and with data breach­es on the rise, it’s impor­tant to take this seri­ous­ly. At acces­so, we are com­mit­ted to devel­op­ing inno­v­a­tive solu­tions that keep your cus­tomers’ data secure. With that in mind, we have part­nered with Cyber­Source to pro­vide a seam­less and secure pay­ment expe­ri­ence across dif­fer­ent chan­nels, enhanc­ing agili­ty and mit­i­gat­ing risk for our val­ued client base. Watch as accesso’s Direc­tor of Com­pli­ance & Pay­ments Michael Wig­gins intro­duces the ben­e­fits of this plat­form in our lat­est deminar.

*accesso* Learning Series: Accounting Export

accesso Learning Series: Accounting Export

Account­ing process­es can be tedious and time-con­sum­ing, but it doesn’t have to be that way with our acces­so Sir­iusware point of sale tick­et­ing solu­tion. Our acces­so Sir­iusware Account­ing Export mod­ule is a high­ly cus­tomiz­able data export tool specif­i­cal­ly made to stream­line finan­cial report­ing. Watch our demo by acces­so Report­ing & Inte­gra­tion Soft­ware Engi­neer Tyler Goforth to see how this tool can help you save time and elim­i­nate man­u­al tasks.

*accesso* Learning Series: Increase Revenue with *accesso Passport* eCommerce

accesso Learning Series: Increase Revenue with accesso Passport eCommerce

In a com­pet­i­tive mar­ket­place, the need to increase rev­enue is always top of mind, but it can be chal­leng­ing to fig­ure out how best to accom­plish this. Luck­i­ly, there are sim­ple tools you can uti­lize on your online tick­et­ing site that are remark­ably effec­tive at increas­ing rev­enue. Whether you man­age a theme park, a ski resort or a muse­um, our acces­so Pass­port eCom­merce plat­form is here to help your orga­ni­za­tion max­i­mize your online sales and engage with your cus­tomers in the most prof­itable way. Watch as acces­so Sales Direc­tor Justin Moore dives into the ben­e­fits of this intu­itive and engag­ing eCom­merce plat­form and read on to dis­cov­er three ideas for dri­ving rev­enue on your online tick­et­ing site.

**accesso Siriusware** Food & Beverage: The Total Package

accesso Siriusware Food & Beverage: The Total Package

From ski resorts to cul­tur­al insti­tu­tions, attrac­tions around the world share a com­mon goal– to pro­vide a pos­i­tive guest expe­ri­ence to every per­son who walks through their entrance. One impor­tant com­po­nent of the guest expe­ri­ence that often gets over­looked is the food and bev­er­age expe­ri­ence. Whether your venue requires quick ser­vice, bar ser­vice, table ser­vice, or even kiosks, our acces­so Sir­iusware Food and Bev­er­age mod­ules fea­ture cut­ting-edge tech­nol­o­gy that gives your guests a con­ve­nient, engag­ing and intu­itive expe­ri­ence that can help reduce long lines, dri­ve rev­enue and improve guest satisfaction.

**accesso** Learning Series: Simplify Your Camp Registration with **accesso**!

accesso Learning Series: Simplify Your Camp Registration with accesso!

Still using lengthy and eas­i­ly-mis­placed paper forms to track and man­age your camp reg­is­tra­tion? What if we told you there is a bet­ter way? Whether you man­age a theme park, a ski resort or a muse­um, our new Camps fea­ture can stream­line the online camp reg­is­tra­tion process for your orga­ni­za­tion. Watch as acces­so Sales Engi­neer Stephanie Hor­wath intro­duces this inno­v­a­tive new fea­ture in a demo and con­tin­ue read­ing to uncov­er how ben­e­fi­cial this fea­ture can be for your venue. 

**accesso** Learning Series: Introducing **accesso Siriusware** QuickScan!

accesso Learning Series: Introducing accesso Siriusware QuickScan!

We are excit­ed to debut the first of three prod­ucts designed to shape the future of mobile appli­ca­tions for our acces­so Sir­iusware point-of-sale solu­tion – our new QuickScan appli­ca­tion! This new solu­tion com­bines the soft­ware of Scan­Man with a beau­ti­ful, angu­lar front end that is com­pat­i­ble with Android® Mobile, and also includes new fea­tures to help you stream­line your access con­trol oper­a­tions onsite.

**accesso** Learning Series: Amplify Your Marketing with **accesso ShoWare** Qualifiers!

accesso Learning Series: Amplify Your Marketing with accesso ShoWare Qualifiers!

We’re excit­ed to announce the lat­est enhance­ment in our acces­so ShoWare box office solu­tion, Loca­tion-Based Qual­i­fiers! Qual­i­fiers empow­er venues to facil­i­tate seam­less mar­ket­ing cam­paigns. The first phase in this release brought the abil­i­ty to set per­for­mance-lev­el cred­it card restric­tions, mean­ing that a the­atre could offer exclu­sive AmEx pre-sales for spe­cif­ic per­for­mances with just a few clicks in the back-end. With this sec­ond phase, it’s even eas­i­er to run pro­mo­tions with spe­cial part­ners and set aside inven­to­ry for group sales. Direc­tor of Client Suc­cess Joe Wettstead and Prod­uct Ana­lyst Kate MacBean-Valverde intro­duce us to the many ben­e­fits and oppor­tu­ni­ties for uti­liz­ing Qual­i­fiers Phase 2 and pro­vide a demo in our lat­est learn­ing series video.

**accesso** Learning Series: **accesso Siriusware** Capacity Control

accesso Learning Series: accesso Siriusware Capacity Control

When it’s time for a spe­cial event, there’s no greater feel­ing than know­ing you’ve sold exact­ly 100% of your avail­able tick­ets. When your sys­tems are out of sync, how­ev­er, that feel­ing of sat­is­fac­tion can quick­ly turn to anx­i­ety – all it takes is one tick­et sold over the thresh­old to cre­ate a cus­tomer ser­vice night­mare! Fear not, because our acces­so Sir­iusware point-of-sale solu­tion comes equipped with Capac­i­ty Con­trol fea­tures that help you seam­less­ly man­age your inven­to­ry and max­i­mize sales at your venue. Watch our video to see a demo pre­sent­ed by Sales Engi­neer Stephanie Hor­wath, and read on to dis­cov­er best prac­tices for using Capac­i­ty Con­trol in a vari­ety of situations.

Print On Demand With Our **accesso ShoWare** Solution!

Print On Demand With Our accesso ShoWare Solution!

At acces­so, we are con­stant­ly refin­ing our inno­v­a­tive prod­uct solu­tions through new enhance­ments that increase rev­enue and stream­line process­es for our clients. Many of our team mem­bers have back­grounds across the leisure and enter­tain­ment indus­tries, which allows us to lever­age first-hand knowl­edge of both the guest and oper­a­tor expe­ri­ence as we devel­op our prod­ucts. When we hear about solu­tions that could reduce oper­a­tional com­plex­i­ties while dri­ving prof­itable growth, we do our best to cap­i­tal­ize on those oppor­tu­ni­ties. One such exam­ple is our new Print On Demand fea­ture for our acces­so ShoWare event tick­et­ing solution.

No Refund Policy? No Problem. Introducing Ticket Resale with **accesso ShoWare**!

No Refund Policy? No Problem. Introducing Ticket Resale with accesso ShoWare!

It’s the day of the big cham­pi­onship game at your ice hock­ey are­na, or per­haps it’s hours before your the­atre opens the house for your sold-out mat­inée. One of your biggest spon­sors wants to return some tick­ets. Maybe it’s an exec­u­tive who pur­chased your best lux­u­ry suite, or it’s the donor who made a $5,000 con­tri­bu­tion to your Edu­ca­tion fund. She swings by the box office to make what she expects will be an easy return. Your new tick­et­ing asso­ciate, not know­ing the iden­ti­ty of this patron, replies with a cheery but firm, Sor­ry, no refunds or exchanges.” The donor begrudg­ing­ly walks away, ques­tion­ing their con­tin­ued par­tic­i­pa­tion with your orga­ni­za­tion. But what if we told you there was a way to avoid all of this?

**accesso** CEO hails ‘positive momentum’ as it targets expansion of recurring revenue base

accesso CEO hails ‘positive momentum’ as it targets expansion of recurring revenue base

Reporter Calum Muir­head of Proac­tive Investors shared news that acces­sos 2019 full-year results showed con­tin­ued dou­ble-dig­it growth. As the 2019 full-year results are com­ing out it is clear that acces­so has hit strong key per­for­mance met­rics in regards to eCom­merce trans­ac­tion­al rev­enue and vir­tu­al queu­ing sales. Sub­se­quent­ly, these year-end results have set acces­so up for pos­i­tive momen­tum for the first quar­ter of 2020.

ITV Broadcast Chooses *accesso®*  Ticketing and Distribution Solutions for Daytime Studios Tour & Coronation Street The Tour, Plus New Manchester Attraction

ITV Broadcast Chooses accesso® Ticketing and Distribution Solutions for Daytime Studios Tour & Coronation Street The Tour, Plus New Manchester Attraction

ITV Broad­cast (Gam­ing, Licenc­ing & Mer­chan­dise) has entered into a strate­gic agree­ment with acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider for attrac­tions and venues world­wide, to imple­ment the acces­so Pass­port® tick­et­ing suite for its host of inter­ac­tive expe­ri­ences, as well as tick­et dis­tri­b­u­tion tech­nol­o­gy to con­nect ITV’s tours and expe­ri­ences with a wealth of poten­tial cus­tomers worldwide.

Make Summer 2020 Your Best Camp Season Yet

Make Summer 2020 Your Best Camp Season Yet

Sum­mer 2020 can be your best camp sea­son ever with a lit­tle help from tech­nol­o­gy, which has evolved to cov­er the mul­ti­step process of camp enroll­ment – final­ly mak­ing reg­is­tra­tion and exe­cu­tion sim­ple and stress-free for both pro­gram providers and par­tic­i­pants. A cloud-based solu­tion like the new Camps Mod­ule, a fea­ture of the award-win­ning acces­so Pass­port® online tick­et­ing sys­tem, may be exact­ly what you need.

*accesso* Webinar Series: What's New in *accesso Passport* Online Ticketing (February 2020)

accesso Webinar Series: What's New in accesso Passport Online Ticketing (February 2020)

Guests expect a top-qual­i­ty online expe­ri­ence when plan­ning their leisure activ­i­ties. With our acces­so Pass­port online tick­et­ing sys­tem, you can deliv­er a beau­ti­ful and intu­itive shop­ping expe­ri­ence to guests that results in high­er con­ver­sion rates, larg­er bas­ket sizes and more rev­enue for your orga­ni­za­tion. Watch and learn about the lat­est new fea­tures to our acces­so Pass­port sys­tem, includ­ing our brand new Media Reloads for the Ski indus­try, in our webi­nar pre­sent­ed by Shane Broff­man, acces­so Direc­tor of Prod­uct Man­age­ment & Design.

Steve Brown returns to *accesso* as new CEO

Steve Brown returns to accesso as new CEO

InPark Mag­a­zine shared news that Steve Brown has been appoint­ed Chief Exec­u­tive of acces­so in order to sup­port the com­pa­ny’s renewed focus on strate­gic objec­tives. Brown found­ed acces­so in 2008 and served as Pres­i­dent and CEO from 2016 – 2018 when he left the com­pa­ny. He returns to the com­pa­ny with a five-point strate­gic plan includ­ing refo­cus­ing employ­ees, re-ener­giz­ing the com­pa­ny’s client-cen­tric approach, imple­ment­ing oper­a­tional effi­cien­cies, stream­lin­ing oper­a­tions and inte­grat­ing key com­po­nents of the com­pa­ny’s prod­uct portfolio.

*accesso* Learning Series: A Day in the Life of a Skier

accesso Learning Series: A Day in the Life of a Skier

One of the biggest chal­lenges fac­ing the ski indus­try today is attract­ing and retain­ing new skiers. In order to keep skiers return­ing and to ensure healthy sea­son pass sales, it’s crit­i­cal to focus on deliv­er­ing an out­stand­ing guest expe­ri­ence every step of the way. This involves not only look­ing for oppor­tu­ni­ties to be inno­v­a­tive but also, oppor­tu­ni­ties to min­i­mize fric­tion your guests may expe­ri­ence through­out their vis­it. Watch and learn tips for giv­ing your skiers the best expe­ri­ence pos­si­ble as acces­so Senior Sales Direc­tor George Ham­ble­ton walks us through two very dif­fer­ent guest jour­neys at a ski resort.

People of *accesso*: Mechele Larmore – On Her Passion for the Ski Industry and Empowering Her Team

People of accesso: Mechele Larmore – On Her Passion for the Ski Industry and Empowering Her Team

In 2019 we launched our Peo­ple of acces­so” series to fea­ture some of the extra­or­di­nary indi­vid­u­als who are essen­tial to our team. We shined a spot­light on our Direc­tor of Euro­pean Tick­et­ing Oper­a­tions Robin Good­child, Prod­uct Own­er of Tick­et­ing Research and Devel­op­ment Valerie Wieren­ga and most recent­ly Glob­al Imple­men­ta­tion Direc­tor Jus­tine Dong. In this month’s fea­ture, we are excit­ed to intro­duce you to our Vice Pres­i­dent of Sales, Mechele Larmore.

*accesso®* Announces Leadership Change;  Steve Brown Returns as CEO

accesso® Announces Leadership Change; Steve Brown Returns as CEO

ORLAN­DO, Fla. (Jan­u­ary 27, 2020) acces­so Tech­nol­o­gy Group plc (AIM:ACSO), a lead­ing solu­tions provider for attrac­tions and venues world­wide, announced today a renewed focus on its strate­gic objec­tive of deliv­er­ing rev­enue and expe­ri­ence-enhanc­ing solu­tions through the company’s array of pro­pri­etary, mar­ket-lead­ing tech­nol­o­gy. To sup­port this effort, Steve Brown has returned to acces­so as Chief Exec­u­tive Offi­cer, replac­ing Paul Noland.

Back to the future for *accesso* as former CEO returns and company opts to remain independent

Back to the future for accesso as former CEO returns and company opts to remain independent

Reporter John Har­ring­ton of Proac­tive Investors shared news that acces­so has end­ed the for­mal sale process with the deci­sion to remain an inde­pen­dent enti­ty, and that the com­pa­ny’s founder will be return­ing as Chief Exec­u­tive Offi­cer. Steve Brown, who served as Pres­i­dent and CEO from 2016 – 2018 will be return­ing to lead the company.

How to Prove the Value of Your Mobile App

How to Prove the Value of Your Mobile App

You’ve put blood, sweat and tears into plan­ning the launch of your first mobile app. It’s going to be a fea­ture-rich, (most­ly) bug-free appli­ca­tion that you believe cus­tomers will love and adds val­ue to your busi­ness. You have a robust go to mar­ket strat­e­gy includ­ing thou­sands of planned dol­lars towards mar­ket­ing the app as soon as it’s released on the Apple & Google Play stores. But how do you know it’s suc­cess­ful, post-launch? How can you prove that it enhances the cus­tomer expe­ri­ence and simul­ta­ne­ous­ly dri­ves toward your company’s goals? If you can con­tin­u­al­ly prove your app’s val­ue to inter­nal deci­sion-mak­ers via cold, hard KPIs and metrics.

*accesso* Webinar Series: How to Make Life Easier for Your Box Office

accesso Webinar Series: How to Make Life Easier for Your Box Office

Whether you are a Box Office Man­ag­er for a per­form­ing arts cen­ter or the Gen­er­al Man­ag­er for a sports are­na, you are like­ly always look­ing for ways to make your box office oper­a­tions more effi­cient. Luck­i­ly, there are tools in your tick­et­ing soft­ware that can help! In our lat­est webi­nar, we asked acces­so Client Ser­vices Man­ag­er Mikala Thomp­son to address three com­mon areas that box offices strug­gle with and to share her expert tips for tack­ling these challenges.

*accesso* Learning Series: The Ease of Waivers with *accesso* and 1RISK

accesso Learning Series: The Ease of Waivers with accesso and 1RISK

At acces­so, we are ded­i­cat­ed to help­ing our clients exceed guest expec­ta­tions through inno­v­a­tive tech­nol­o­gy solu­tions. Our inte­gra­tion with 1RISK gives guests a con­ve­nient and intu­itive expe­ri­ence that can help reduce lengthy check in lines and elim­i­nate the need for paper waiv­er stor­age for your orga­ni­za­tion. Watch as acces­so Sales Engi­neer Lyn­d­say Jones intro­duces this time-sav­ing fea­ture in an excit­ing demo and read on to see how help­ful the acces­so and 1RISK waiv­er inte­gra­tion can be for your guests and venue!

6 Security Tips for Staying Safe While Holiday Shopping

6 Security Tips for Staying Safe While Holiday Shopping

Noth­ing beats being able to shop from the com­fort of your own home! But with the hol­i­day sea­son in full swing, keep­ing your infor­ma­tion secure may be hard­er than you think. The increased num­ber of trans­ac­tions dur­ing this time could leave you as a prime tar­get for a mali­cious hack­er. Have no fear, we are here to help! Read on to dis­cov­er 6 secu­ri­ty tips for hol­i­day shopping.

*accesso* partners with Technovation to support global changemakers (Blooloop)

accesso partners with Technovation to support global changemakers (Blooloop)

Char­lotte Coates of Blooloop shared news of acces­so’s part­ner­ship with Tech­no­va­tion today. acces­so has made a char­i­ta­ble con­tri­bu­tion to the orga­ni­za­tion in lieu of send­ing tra­di­tion­al hol­i­day gifts to their clients around the world, and team mem­bers will have the oppor­tu­ni­ty to use paid vol­un­teer time off to sup­port the non-prof­it, who works with all-girl teams and fam­i­lies to find high-tech solu­tions to real-world problems.

*accesso®* Partners with Technovation to Engage with  Global Community of Tech-Driven Changemakers

accesso® Partners with Technovation to Engage with Global Community of Tech-Driven Changemakers

ORLAN­DO, Fla. (Dec. 11, 2019) acces­so Tech­nol­o­gy Group plc (AIM:ACSO), a lead­ing solu­tions provider for attrac­tions and venues world­wide, is enter­ing into a mul­ti-faceted, char­i­ta­ble part­ner­ship with Tech­no­va­tion, a glob­al tech edu­ca­tion non­prof­it that empow­ers chil­dren and adults to become more con­fi­dent lead­ers, cre­ators and prob­lem-solvers in their communities.

IAAPA Expo 2019: Our Three Biggest Takeaways

IAAPA Expo 2019: Our Three Biggest Takeaways

From excit­ing trade show exhibits to enlight­en­ing edu­ca­tion­al ses­sions, the annu­al IAA­PA Expo is packed full of oppor­tu­ni­ties to learn from the bright­est minds in the attrac­tions indus­try. Each year, we leave with sev­er­al key take­aways on where the indus­try is head­ed and what attrac­tions oper­a­tors can do to posi­tion them­selves for suc­cess, and this year was no excep­tion! Read on to explore our three biggest take­aways from IAA­PA Expo 2019 and see how you can imple­ment them to cre­ate pos­i­tive guest expe­ri­ences and dri­ve increased revenue.

The Chattahoochee Nature Center Partners with *accesso* to Leverage Cloud-Based eCommerce Technology

The Chattahoochee Nature Center Partners with accesso to Leverage Cloud-Based eCommerce Technology

ORLAN­DO, Fla. (Dec 4, 2019) – The Chat­ta­hoochee Nature Cen­ter (CNC) has entered into a strate­gic three-year agree­ment with acces­so Tech­nol­o­gy Group plc( AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider for attrac­tions and venues world­wide, to imple­ment an award-win­ning, cut­ting-edge eCom­merce tick­et­ing sys­tem. The inte­gra­tion is set to launch in ear­ly 2020.

*accesso* Blog Series: 5 Tips for Increasing Online Donations

accesso Blog Series: 5 Tips for Increasing Online Donations

The sea­son for giv­ing is here! With Thanks­giv­ing soon approach­ing and end-of-the-year dona­tion cam­paigns on the hori­zon, how can you be sure your orga­ni­za­tion is max­i­miz­ing your poten­tial to do good? Read on to dis­cov­er tips for opti­miz­ing suc­cess­ful, effi­cient dona­tion campaigns.

People of *accesso*: Justine Dong – On Growing Up in the Tech Industry, International Presence, and the Love of Travel

People of accesso: Justine Dong – On Growing Up in the Tech Industry, International Presence, and the Love of Travel

Meet acces­so Glob­al Imple­men­ta­tion Direc­tor Jus­tine Dong, whose pas­sion, pro­fes­sion­al­ism and appetite for adven­ture have made her an invalu­able part of our team. We recent­ly sat down with Jus­tine to learn more about her time in the indus­try, what changes she’s seen over the years, and the impor­tance of expe­ri­enc­ing oth­er cultures. 

*accesso* Learning Series: Increase Payment Security with *accesso* and CyberSource

accesso Learning Series: Increase Payment Security with accesso and CyberSource

Pro­tect­ing cus­tomer data is crit­i­cal to the suc­cess of any eCom­merce oper­a­tion, and with data breach­es on the rise, it’s impor­tant to take this seri­ous­ly. At acces­so, we are com­mit­ted to devel­op­ing inno­v­a­tive solu­tions that keep your cus­tomers’ data secure. With that in mind, we have part­nered with Cyber­Source to pro­vide a seam­less and secure pay­ment expe­ri­ence across dif­fer­ent chan­nels, enhanc­ing agili­ty and mit­i­gat­ing risk for our val­ued client base. Watch as accesso’s Direc­tor of Com­pli­ance & Pay­ments Michael Wig­gins intro­duces the ben­e­fits of this plat­form in our lat­est deminar.

The Secret Ingredient to Exceptional F&B: How Technology Can Make Your Service Sizzle

The Secret Ingredient to Exceptional F&B: How Technology Can Make Your Service Sizzle

Enhanc­ing the guest expe­ri­ence is crit­i­cal to the suc­cess of your attrac­tion. Under­stand­ing where your orga­ni­za­tion shines and elim­i­nat­ing points of fric­tion can help you curate bet­ter expe­ri­ences that result in high­er spend­ing, pos­i­tive word of mouth and increased guest loy­al­ty. One area that is espe­cial­ly prone to fric­tion is the Food & Bev­er­age sphere: As guests try to expe­ri­ence every­thing you have to offer, wait­ing in line for food can cause undue frus­tra­tion. Guest expec­ta­tions are ris­ing, and with 41% of Quick-Ser­vice Restau­rant oper­a­tors plan­ning on devot­ing more resources to tech­nol­o­gy to improve the guest expe­ri­ence in the next year, expec­ta­tions will only con­tin­ue to grow. These changes can sound daunt­ing, but they don’t have to be! By embrac­ing inno­v­a­tive tech­nol­o­gy that empow­ers guests and staff alike, your orga­ni­za­tion can be well-equipped to exceed guest expec­ta­tions. Read on to dis­cov­er what your orga­ni­za­tion needs to know about F&B technology.

*accesso* Learning Series: Accounting Export

accesso Learning Series: Accounting Export

Account­ing process­es can be tedious and time-con­sum­ing, but it doesn’t have to be that way with our acces­so Sir­iusware point of sale tick­et­ing solu­tion. Our acces­so Sir­iusware Account­ing Export mod­ule is a high­ly cus­tomiz­able data export tool specif­i­cal­ly made to stream­line finan­cial report­ing. Watch our demo by acces­so Report­ing & Inte­gra­tion Soft­ware Engi­neer Tyler Goforth to see how this tool can help you save time and elim­i­nate man­u­al tasks.

The Science Behind the Guest Experience: Takeaways from the 2019 IAAPA Expo Europe Floor

The Science Behind the Guest Experience: Takeaways from the 2019 IAAPA Expo Europe Floor

In the theme park and attrac­tions indus­try, there are few things as impor­tant as the hap­pi­ness of our guests. The ques­tion we should always be ask­ing our­selves is how can we ensure a pos­i­tive guest expe­ri­ence that results in repeat vis­i­ta­tion?” Based on this year’s IAA­PA Expo Europe con­ver­sa­tions, this is a ques­tion that many of you are ask­ing. From the edu­ca­tion­al ses­sions to our dis­cus­sions at the booth, there was a height­ened focus on under­stand­ing and trans­form­ing the guest expe­ri­ence. Read on to dis­cov­er our most valu­able insights from the show and see how you can apply them to help you exceed guest expec­ta­tions at your park. 

*accesso* Learning Series: Increase Revenue with *accesso Passport* eCommerce

accesso Learning Series: Increase Revenue with accesso Passport eCommerce

In a com­pet­i­tive mar­ket­place, the need to increase rev­enue is always top of mind, but it can be chal­leng­ing to fig­ure out how best to accom­plish this. Luck­i­ly, there are sim­ple tools you can uti­lize on your online tick­et­ing site that are remark­ably effec­tive at increas­ing rev­enue. Whether you man­age a theme park, a ski resort or a muse­um, our acces­so Pass­port eCom­merce plat­form is here to help your orga­ni­za­tion max­i­mize your online sales and engage with your cus­tomers in the most prof­itable way. Watch as acces­so Sales Direc­tor Justin Moore dives into the ben­e­fits of this intu­itive and engag­ing eCom­merce plat­form and read on to dis­cov­er three ideas for dri­ving rev­enue on your online tick­et­ing site.

*accesso* Client Seminar 2019: A Fun-Filled Week of Learning in the Mile High City!

accesso Client Seminar 2019: A Fun-Filled Week of Learning in the Mile High City!

Now that we have set­tled back in from a fun-filled week of learn­ing and net­work­ing at our 2019 acces­so Client Sem­i­nar in beau­ti­ful down­town Den­ver, we’re excit­ed to share the high­lights with you! From the feed­back we have already received, this was one for the record books! This year’s Client Sem­i­nar housed over 250 atten­dees from 95 client sites for in-depth soft­ware train­ing, col­lab­o­ra­tive round­table dis­cus­sions, fes­tive fall evening events and an excit­ing new Answers Por­tal” unveiling!

Best Practices for Staffing Your Ski Resort

Best Practices for Staffing Your Ski Resort

Based on my con­ver­sa­tions at this year’s NSAA Con­fer­ence, the need to attract and retain qual­i­ty work­ers is still top of mind for ski area oper­a­tors, and with the indus­try pre­dict­ed to grow in the next five years, this need will become even more press­ing. Is your resort ready to han­dle this addi­tion­al demand? Read on to dis­cov­er best prac­tices for staffing your ski resort, from recruit­ment to reten­tion and beyond.

**accesso Siriusware** Food & Beverage: The Total Package

accesso Siriusware Food & Beverage: The Total Package

From ski resorts to cul­tur­al insti­tu­tions, attrac­tions around the world share a com­mon goal– to pro­vide a pos­i­tive guest expe­ri­ence to every per­son who walks through their entrance. One impor­tant com­po­nent of the guest expe­ri­ence that often gets over­looked is the food and bev­er­age expe­ri­ence. Whether your venue requires quick ser­vice, bar ser­vice, table ser­vice, or even kiosks, our acces­so Sir­iusware Food and Bev­er­age mod­ules fea­ture cut­ting-edge tech­nol­o­gy that gives your guests a con­ve­nient, engag­ing and intu­itive expe­ri­ence that can help reduce long lines, dri­ve rev­enue and improve guest satisfaction.

**accesso** Webinar Series: Creative Ways to Increase Ticketing Revenue

accesso Webinar Series: Creative Ways to Increase Ticketing Revenue

Whether you are a Box Office Man­ag­er for a per­form­ing arts cen­ter or the Gen­er­al Man­ag­er for a sports are­na, you like­ly share a com­mon goal: to offer patrons the best expe­ri­ence pos­si­ble while max­i­miz­ing rev­enue for your orga­ni­za­tion. But it’s not always that easy! It can be cost­ly to reach new audi­ences with tra­di­tion­al adver­tis­ing meth­ods, and increas­ing tick­et prices can alien­ate your loy­al cus­tomer base. Luck­i­ly, there are a vari­ety of tools avail­able to help you over­come these chal­lenges. Dis­cov­er tips for increas­ing tick­et­ing rev­enue cre­ative­ly with acces­so ShoWare Vice Pres­i­dent of Client Suc­cess Joseph Wettstead and Client Ser­vices Man­ag­er Mikala Thompson! 

5 Ideas for Marketing To Single Ticket Buyers

5 Ideas for Marketing To Single Ticket Buyers

Today’s con­sumers have a wide vari­ety of enter­tain­ment options and out­lets vying for their atten­tion. For the­atres and per­form­ing arts cen­ters with lim­it­ed bud­gets and staff time, it can be chal­leng­ing to devel­op mar­ket­ing cam­paigns that engage patrons enough to close the sale. Luck­i­ly, there are ways to opti­mize your mar­ket­ing com­mu­ni­ca­tions and tick­et­ing oper­a­tions in order to dri­ve sales and pack the house! Read on to dis­cov­er five cost-effec­tive and easy ideas for mar­ket­ing to sin­gle tick­et buyers.

**accesso** Webinar Series: **accesso Siriusware** Control Sneak Peek

accesso Webinar Series: accesso Siriusware Control Sneak Peek

At acces­so, we pro­vide solu­tions that empow­er our clients to cre­ate con­nect­ed guest expe­ri­ences that dri­ve their busi­ness for­ward. The lat­est ver­sion of our acces­so Sir­iusware tick­et­ing and POS sys­tem is pio­neer­ing new ways for our clients to reduce long lines, dri­ve rev­enue and improve guest sat­is­fac­tion with our brand new acces­so Sir­iusware Con­trol appli­ca­tion. Watch our webi­nar to learn more.

3 Ways Guest Data Can Help Optimize Your Business

3 Ways Guest Data Can Help Optimize Your Business

The idea of lever­ag­ing data to tai­lor cus­tomer expe­ri­ences is not a new one, but in the wake of recent high-pro­file data usage scan­dals, it is cer­tain­ly under­stand­able that both con­sumers and busi­ness­es are wary of the prac­tice. How­ev­er, though four out of five con­sumers are con­cerned about data pri­va­cy, recent stud­ies have found that the major­i­ty of con­sumers are will­ing to share per­son­al data in order to be pro­vid­ed with mar­ket­ing com­mu­ni­ca­tions more unique­ly suit­ed to them. In fact, 72% of con­sumers will only engage with per­son­al­ized mar­ket­ing messages!

3 Reasons to Consider Call Center Outsourcing

3 Reasons to Consider Call Center Outsourcing

I hear it all the time in my trav­els vis­it­ing large and small venues across North Amer­i­ca: from sports are­nas to non-prof­it the­atres, venues just do not have enough time and labor resources to pro­vide the cus­tomer ser­vice they wish they could. Bud­gets are tight and labor costs con­tin­ue to rise, result­ing in lean­er box office oper­a­tions and often, stressed out staff. The solu­tion in the past has been to either reduce box office hours or cut back on staff, but there’s a third option: to extend your tick­et­ing oper­a­tions with a white label call cen­ter. Read on to dis­cov­er three ways that part­ner­ing with a white label call cen­ter can ben­e­fit your venue.

4 Tips for Getting the Most Out of a Client Seminar

4 Tips for Getting the Most Out of a Client Seminar

A client sem­i­nar is a great oppor­tu­ni­ty to learn from indus­try experts. Atten­dees have the chance to par­tic­i­pate in ses­sions that focus on spe­cif­ic edu­ca­tion­al top­ics, ask ques­tions and share ideas with oth­er atten­dees. Most client sem­i­nars act as an inten­sive train­ing camp that usu­al­ly take place over the course of sev­er­al days. From inter­ac­tive time with a new prod­uct to open dis­cus­sions, mul­ti­ple speak­ers and teach­ers take the time to share their per­spec­tives and help­ful hints relat­ed to the top­ics at hand. Attend­ing a client sem­i­nar pro­vides many ben­e­fits, includ­ing improv­ing com­mu­ni­ca­tion skills, gain­ing expert knowl­edge, and renew­ing moti­va­tion and confidence.

How to Sell More Tickets Using the Principle of Scarcity

How to Sell More Tickets Using the Principle of Scarcity

Scarci­ty is a pow­er­ful dri­ver in pur­chas­ing behav­ior. Con­sumers tend to place addi­tion­al val­ue on items they believe are in lim­it­ed sup­ply or dif­fi­cult to acquire, mak­ing them more inclined to pur­chase. If you’re not lever­ag­ing the prin­ci­ple of scarci­ty to sell tick­ets and pro­mote events at your venue, you are miss­ing out on a great oppor­tu­ni­ty! (See what we did there?). Read on to dis­cov­er new ideas for using scarci­ty in your mar­ket­ing pro­mo­tions so you can sell more tick­ets, increase rev­enue and reach new audiences.

**accesso** Webinar Series: What's New in **accesso Siriusware**

accesso Webinar Series: What's New in accesso Siriusware

At acces­so, we are ded­i­cat­ed to help­ing our clients exceed guest expec­ta­tions through inno­v­a­tive tech­nol­o­gy solu­tions that are nev­er frozen in time. The lat­est updates to our acces­so Sir­iusware solu­tion are designed to help oper­a­tors increase rev­enue, reduce long lines and improve guest sat­is­fac­tion. Our acces­so Sir­iusware Direc­tor of Prod­uct Man­age­ment Louis Aguila intro­duced clients to these excit­ing new fea­tures in a recent webinar.

**accesso** Webinar Series: What's New in **accesso ShoWare** (June 2019)

accesso Webinar Series: What's New in accesso ShoWare (June 2019)

In 2018, our acces­so ShoWare box office tick­et­ing solu­tion churned out new enhance­ments at a thun­der­ous pace. As we moved into 2019, we have con­tin­ued on this pace to stay ahead of the needs of our clients. Watch and learn about the lat­est new fea­tures to our acces­so ShoWare tick­et­ing solu­tion, includ­ing our brand new Inter­ac­tive Seat Maps Func­tion­al­i­ty, pre­sent­ed by Joe Wettstead, acces­so ShoWare Vice Pres­i­dent of Client Suc­cess, and Drew Bel­mont, acces­so ShoWare Prod­uct Director. 

3 Alternatives for the Time You Spend on Vouchers

3 Alternatives for the Time You Spend on Vouchers

One of the biggest oppor­tu­ni­ties for rev­enue growth in insti­tu­tions of all sizes is third par­ty tick­et sales, but this can be eas­i­ly off­set by the labor bur­den of rec­on­cil­ing vouch­ers. Luck­i­ly, there’s a fix for the old-school vouch­er process with Ingres­so, our real-time dis­tri­b­u­tion plat­form that uti­lizes a sin­gle dig­i­tal con­nec­tion to allow venues to sell live inven­to­ry direct­ly from their muse­um admis­sions soft­ware. With a dig­i­tal rein­ven­tion of your third-par­ty live tick­et sales, you might won­der what you’ll do with your new-found time when your insti­tu­tion stops sell­ing tick­et vouch­ers. Below are some ideas. 

How to Apply Supply Chain Principles and Reap the Benefits

How to Apply Supply Chain Principles and Reap the Benefits

From inter­na­tion­al con­glom­er­ates to sin­gle-loca­tion attrac­tions, ski resorts to live enter­tain­ment venues, pop­u­lar his­tor­i­cal sites and more, every busi­ness relies on a chain of sup­pli­ers to keep day-to-day oper­a­tions run­ning smooth­ly. And, regard­less of mar­ket seg­ment, scope of oper­a­tions or num­ber of employ­ees, every busi­ness can ben­e­fit from tak­ing a clos­er look at how to make the most of each link in their chain.

The New York Botanical Garden Selects **accesso®** as  Dedicated Partner for Ticketing, Global Distribution and More

The New York Botanical Garden Selects accesso® as Dedicated Partner for Ticketing, Global Distribution and More

ORLAN­DO, Fla. (June 13, 2019) – The New York Botan­i­cal Gar­den (NYBG) has entered into a strate­gic three-year part­ner­ship agree­ment with acces­so Tech­nol­o­gy Group plc (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider for attrac­tions and venues world­wide, to imple­ment a mul­ti­phase inte­gra­tion of tick­et­ing, eCom­merce and glob­al dis­tri­b­u­tion sys­tems, set to launch in fall 2019.

**accesso** appoints new chief operating officer

accesso appoints new chief operating officer

Inter­park recent­ly pub­lished an arti­cle on the excit­ing news that acces­so has added John Guil­foy to their team as the Chief Oper­at­ing Offi­cer. Guilfoy’s over 20 years of knowl­edge and expe­ri­ence will help acces­so con­tin­ue to dri­ve growth and inno­va­tion for their expand­ing port­fo­lio of clients. In his role, he will be respon­si­ble for stream­lin­ing the day-to-day oper­a­tions of the company.

**accesso** appoints chief operating officer

accesso appoints chief operating officer

Blooloop shared details on acces­sos appoint­ment of John Guil­foy as Chief Oper­at­ing Offi­cer. Guil­foy brings his 20+ years of expe­ri­ence to this new­ly cre­at­ed role with­in the com­pa­ny. Report­ing direct­ly to acces­so CEO Paul Noland, Guilfoy’s focus will be on the day-to-day operations.

**accesso®** Names New Chief Operating Officer

accesso® Names New Chief Operating Officer

Yahoo! Finance shared news that acces­so has named a new Chief Oper­at­ing Offi­cer. John Guil­foy will be join­ing the orga­ni­za­tion to lead the day-to-day oper­a­tions and con­tin­ue to dri­ve growth and inno­va­tion. Guil­foy has over 23 years of expe­ri­ence in the trav­el, tech­nol­o­gy and finan­cial ser­vices indus­tries, includ­ing time spent in sev­er­al senior exec­u­tive roles at Trav­elClick, an eCom­merce SaaS provider to hotels, as well as gen­er­al man­age­ment posi­tions at Amer­i­can Express.

**accesso** appoints travel industry veteran, John Guilfoy as its chief operating officer

accesso appoints travel industry veteran, John Guilfoy as its chief operating officer

Reporter John Har­ring­ton of Proac­tive Investors shared news that acces­so has appoint­ed a new Chief Oper­at­ing Offi­cer, John Guil­foy. Guil­foy has more than 23 years of expe­ri­ence in the trav­el, tech­nol­o­gy and finan­cial ser­vices indus­tries and pre­vi­ous­ly served in senior exec­u­tive roles at Trav­elClick, an eCom­merce SaaS provider to hotels. 

**accesso®** Names New Chief Operating Officer

accesso® Names New Chief Operating Officer

ORLAN­DO, Fla. (May 31, 2019) – (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider for attrac­tions and venues world­wide, today announced that they have appoint­ed a Chief Oper­at­ing Offi­cer, with over 20 years’ expe­ri­ence in the trav­el, tech­nol­o­gy and finan­cial ser­vices sec­tor. In this new­ly cre­at­ed role, John Guil­foy will be respon­si­ble for lead­ing the day-to-day oper­a­tions of the com­pa­ny and con­tin­u­ing to dri­ve growth, inno­va­tion and cus­tomer suc­cess in accesso’s expand­ing port­fo­lio of solu­tions and clients. John will report to acces­so CEO, Paul Noland, and will work to advance the organization’s strate­gic pri­or­i­ties, as well as align the prod­uct, cus­tomer oper­a­tions and sup­port teams across the business

Carnival’s tiny Ocean Medallion wearable brings tech luxury to cruise ships

Carnival’s tiny Ocean Medallion wearable brings tech luxury to cruise ships

Ven­ture­Beat recent­ly pub­lished an arti­cle on Car­ni­val’s new Ocean­Medal­lion™ wear­able that uses acces­sos TE2 tech­nol­o­gy to rev­o­lu­tion­ize the guest expe­ri­ence on cruis­es. The wear­able uses secure and encrypt­ed tech­nol­o­gy to pro­vide guests with a faster check-in process, seam­less mobile order­ing, the abil­i­ty to instant­ly unlock their cab­in, wayfind­ing and instant loca­tion aware­ness and more. As a result, guests have a more per­son­al­ized and fric­tion­less expe­ri­ence, oper­a­tors bet­ter under­stand how to antic­i­pate their needs and ship cap­tains have the peace of mind by know­ing where every­one is located. 

5 Opportunities to Serve Your Members Better

5 Opportunities to Serve Your Members Better

Let’s start with two sim­ple ques­tions. Are mem­bers impor­tant to your insti­tu­tion? Is time impor­tant to our mem­bers? If we can answer affir­ma­tive­ly to both, then why do we often unin­ten­tion­al­ly cre­ate hur­dles to their expe­ri­ence inter­act­ing with our insti­tu­tions? Whether due to lack of time or resources, we often miss oppor­tu­ni­ties to increase, serve and retain our mem­bers bet­ter. But it doesn’t have to be that way! Ryan Bur­tram shares five insights into how you can bet­ter attract, retain, and engage members.

AGM Trading Statement

AGM Trading Statement

acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, pro­vid­ed an update on recent trading.

**accesso** Webinar Series: Unlocking the Secrets in Your Ticketing Data

accesso Webinar Series: Unlocking the Secrets in Your Ticketing Data

Under­stand­ing how to access and inter­pret data is a fun­da­men­tal part of improv­ing your busi­ness process­es; how­ev­er, with an end­less array of reports and data avail­able, it can be dif­fi­cult to know where to start. At acces­so, we empow­er our clients to make data-dri­ven deci­sions about their busi­ness. In a recent webi­nar, acces­so ShoWare Vice Pres­i­dent of Client Ser­vices Joe Wettstead and Front-End Devel­op­er Mar­tin Speer shared their exper­tise on how to effec­tive­ly use data gath­ered from the acces­so ShoWare solu­tion and Google Analytics.

Four Takeaways From NSAA 2019

Four Takeaways From NSAA 2019

Last week, the acces­so team trav­eled to sun­ny San Diego for the 2019 Nation­al Ski Areas Asso­ci­a­tion Tradeshow and Con­fer­ence to meet with some of the great­est minds in the indus­try. We left the event feel­ing inspired and excit­ed about the future of the ski indus­try! Read on to hear why.

**accesso** Partners Up To Implement **Siriusware** At Entertainment Complex

accesso Partners Up To Implement Siriusware At Entertainment Complex

Reporter Eveli­na Gre­cenko of invest­ment firm, Morn­ingstar recent­ly shared news of acces­sos part­ner­ship with with zoo and aquar­i­um devel­op­er zoOcea­nari­um Group and hos­pi­tal­i­ty com­pa­ny Lodg­ing Hos­pi­tal­i­ty Man­age­ment. This part­ner­ship will involve the imple­men­ta­tion of acces­so Sir­iusware tick­et­ing and POS solu­tion at the reimag­ined St Louis aquar­i­um & enter­tain­ment com­plex at Union Sta­tion in the US state of Mis­souri, which is open­ing lat­er this year.

What's New in **accesso Passport**

What's New in accesso Passport

At acces­so, we under­stand the impor­tant role tech­nol­o­gy plays in guests’ expe­ri­ences at your venue. We invest heav­i­ly in Research & Devel­op­ment through­out all of our prod­ucts because our clients ben­e­fit from it and because it makes a pos­i­tive dif­fer­ence in the guest expe­ri­ence. In a recent webi­nar, acces­so Pass­port Direc­tor of Prod­uct Man­age­ment and Design, Shane Broff­man, pre­sent­ed two excit­ing new fea­tures for our acces­so Pass­port tick­et­ing solu­tion to help dri­ve rev­enue and increase guest sat­is­fac­tion: Book­ing Por­tal and Cart Aban­don­ment Recovery.

Engaging the Next Generation of Skiers with eCommerce

Engaging the Next Generation of Skiers with eCommerce

The ski indus­try is chang­ing — a new gen­er­a­tion of skiers is hit­ting the slopes, and their expec­ta­tions are high. Up until recent­ly, it has been chal­leng­ing to meet the needs of the mod­ern ski con­sumer pur­chas­ing online, but improve­ments in tech­nol­o­gy have made it eas­i­er than ever for ski resorts to pro­vide a com­pre­hen­sive and engag­ing eCom­merce expe­ri­ence to guests. Watch as acces­so Sales Engi­neer Lyn­d­say Jones presents how to engage the next gen­er­a­tion of skiers, increase lift tick­et and sea­son pass sales, and max­i­mize guest sat­is­fac­tion through eCommerce.

7 Tips for Selling More Ski Season Passes

7 Tips for Selling More Ski Season Passes

It’s the end of snow sea­son and sea­son pass sales are well under­way. Are you focused on the right areas to ensure a strong sale? Read on to dis­cov­er our top sev­en tips for increas­ing ski sea­son pass sales. 

**accesso** Webinar Series: Security 101 – Best Practices to Protect Your Business

accesso Webinar Series: Security 101 – Best Practices to Protect Your Business

When­ev­er you pro­vide per­son­al infor­ma­tion to a busi­ness or web­site, there is an expec­ta­tion that the infor­ma­tion will remain pro­tect­ed. It is no dif­fer­ent when it comes to being on the receiv­ing end of that very same data trans­ac­tion. Your orga­ni­za­tion is in charge of keep­ing employ­ee, guest and oth­er sen­si­tive data pro­tect­ed at all times. Watch as acces­so Direc­tor of Infor­ma­tion Secu­ri­ty William DeMar presents an overview of cyber secu­ri­ty, includ­ing best prac­tices and tips for devel­op­ing a more proac­tive approach to pro­tect­ing your data.

**accesso** Webinar Series: Best Practices for Marketing with **accesso ShoWare**

accesso Webinar Series: Best Practices for Marketing with accesso ShoWare

Most venues have one com­mon goal: to increase rev­enue. Whether your focus is to attract new vis­i­tors, encour­age repeat vis­its or turn sin­gle-tick­et buy­ers into sea­son sub­scribers, your mar­ket­ing cam­paigns can play a major role in ful­fill­ing this goal. With lim­it­ed bud­gets and time, reach­ing the right audi­ence at the right time with a per­fect­ly-craft­ed mes­sage can be chal­leng­ing, and mar­keters are often reluc­tant to devi­ate from tried and trust­ed” strate­gies. Luck­i­ly, there are sim­ple ways you can opti­mize your cam­paigns using the data and tools with­in your tick­et­ing sys­tem to reach new audi­ences and dri­ve growth. In a recent webi­nar, acces­so ShoWare Vice Pres­i­dent of Client Ser­vices Joe Wettstead and Client Ser­vices Man­ag­er Mikala Thomp­son shared their best prac­tices and help­ful tips for marketing. 

7 Reasons to Stop Selling Ticket Vouchers and Switch to An API

7 Reasons to Stop Selling Ticket Vouchers and Switch to An API

A tick­et is one of a venue’s most prized pos­ses­sions. Every sin­gle tick­et rep­re­sents an oppor­tu­ni­ty to pro­vide a mem­o­rable expe­ri­ence to a con­sumer, and every tick­et sale gets you one step fur­ther to a sold-out show. Work­ing with dis­trib­u­tors and pro­mot­ers can be an amaz­ing way to push that last bit of tick­et inven­to­ry over the thresh­old and reach new audi­ences, but if you’re using tick­et vouch­ers or bulk tick­ets, have you con­sid­ered all of the risks? Read on to dis­cov­er sev­en rea­sons why you should stop sell­ing tick­et vouch­ers, and how you can do so with­out dis­rupt­ing your valu­able partnerships.

7 Tips for a Successful Renewal Season

7 Tips for a Successful Renewal Season

It’s that time again! Sea­son renew­al time can be both exhil­a­rat­ing and stress­ful for a venue. There are so many excit­ing pos­si­bil­i­ties of get­ting patrons offi­cial­ly signed on for anoth­er won­der­ful year of pro­gram­ming, yet so many pieces and parts to jug­gle – from deci­sions on pric­ing struc­tures to sea­son mail­ers, adver­tis­ing and more. Are you focus­ing on the right areas to ensure a smooth tran­si­tion for your loy­al cus­tomers and new sub­scribers? Read on to dis­cov­er our top sev­en tips for a suc­cess­ful renew­al season! 

**accesso** Learning Series: Simplify Your Camp Registration with **accesso**!

accesso Learning Series: Simplify Your Camp Registration with accesso!

Still using lengthy and eas­i­ly-mis­placed paper forms to track and man­age your camp reg­is­tra­tion? What if we told you there is a bet­ter way? Whether you man­age a theme park, a ski resort or a muse­um, our new Camps fea­ture can stream­line the online camp reg­is­tra­tion process for your orga­ni­za­tion. Watch as acces­so Sales Engi­neer Stephanie Hor­wath intro­duces this inno­v­a­tive new fea­ture in a demo and con­tin­ue read­ing to uncov­er how ben­e­fi­cial this fea­ture can be for your venue. 

**accesso** Blog Series: Buyer Beware! How to Help Your Patrons Avoid Ticketing Scams.

accesso Blog Series: Buyer Beware! How to Help Your Patrons Avoid Ticketing Scams.

Tick­et spoof­ing is a major prob­lem fac­ing the tick­et­ing indus­try. Every day, our acces­so ShoWare tick­et­ing call cen­ter receives at least one phone call from an upset patron who has fall­en vic­tim to one of these schemes, con­vinced that an unscrupu­lous ven­dor was actu­al­ly the pri­ma­ry tick­et­ing source for an event. These sto­ries can be heart­break­ing, and unfor­tu­nate­ly, there is very lit­tle that can be done once the tick­ets have been pur­chased. Once the patron real­izes they pur­chased from a bro­ker, it can be chal­leng­ing to help them under­stand it was actu­al­ly their error. Read on to dis­cov­er the lat­est tac­tics used by these ven­dors and our best advice for tack­ling this issue.

**accesso** Webinar Series: **Ingresso** and **accesso Siriusware** Integration

accesso Webinar Series: Ingresso and accesso Siriusware Integration

The Ingres­so dis­tri­b­u­tion sys­tem helps venues and attrac­tions dig­i­tize the vouch­er process and increase rev­enue effort­less­ly, con­nect­ing vis­i­tors, venues and dis­trib­u­tors from all across the world with one sim­ple API con­nec­tion. As a fol­low-up to last year’s webi­nar on Ingres­so for acces­so ShoWare clients, Ingres­so Sales & Con­tent Acqui­si­tion Direc­tor Melanie Dear­le and acces­so Vice Pres­i­dent of Sales Mechele Lar­more recent­ly pre­sent­ed an overview of the Ingres­so solu­tion for acces­so Sir­iusware clients. Watch our webi­nar and read on to learn about how the solu­tion works, the high­lights of our strate­gic part­ner­ship with Google, and the ben­e­fits of API.

People of **accesso**: Valerie Wierenga – On Culture, Teamwork and Working in Tech

People of accesso: Valerie Wierenga – On Culture, Teamwork and Working in Tech

In Octo­ber, we kicked off the Peo­ple of acces­so” blog series with the goal of high­light­ing some of the incred­i­ble and pas­sion­ate pro­fes­sion­als that make up the acces­so team. Begin­ning with CEO Paul Noland and on to EMEA Direc­tor of Tick­et­ing Oper­a­tions Robin Good­child, we’ve returned to the states to share some insight from one of the lead­ers of our office in Lake Mary, Flori­da – acces­so Prod­uct Own­er of Tick­et­ing Research and Devel­op­ment Valerie Wieren­ga – to take a clos­er look at the acces­so com­pa­ny cul­ture, the impor­tance of invest­ing in oth­ers and what it’s like to be a woman in technology.

Year-end Trading Update and Directorate Change

Year-end Trading Update and Directorate Change

acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment, hos­pi­tal­i­ty and cul­tur­al mar­kets, pro­vides the fol­low­ing update on trad­ing for the finan­cial year end­ed 31 Decem­ber 2018 and Board composition.

**accesso** Webinar Series: Best Practices for Cancelling a Show

accesso Webinar Series: Best Practices for Cancelling a Show

Hav­ing to can­cel or resched­ule a show can be a very hec­tic, frus­trat­ing and all-around stress­ful process for a venue and even its patrons! Luck­i­ly, with the right strat­e­gy, exe­cu­tion plan and tick­et­ing soft­ware, you can help min­i­mize the dam­age. acces­so ShoWare Direc­tor of Client Suc­cess Joe Wettstead and Client Ser­vices Man­ag­er Mikala Thomp­son share their insid­er tips and best prac­tices for can­cel­ing & resched­ul­ing events.

Client-Driven Development and 3 New **accesso Siriusware** Features

Client-Driven Development and 3 New accesso Siriusware Features

As a mem­ber of the QA team at acces­so, I spend most of my time test­ing enhance­ments and fix­es that are request­ed or sug­gest­ed by our clients for our acces­so Sir­iusware POS soft­ware. It‘s reward­ing to help our clients with these spe­cif­ic requests, and often, the result­ing improve­ment is some­thing that all clients can uti­lize. Here’s a glimpse into client-dri­ven devel­op­ment and three recent fea­tures that have come about as a result of requests from our customers.

**accesso** Client Seminar 2020

accesso Client Seminar 2020

Join us in Atlanta, GA for a week of immer­sive and engag­ing soft­ware train­ing at acces­so Client Sem­i­nar 2020 from Sun­day, Sep­tem­ber 12th – Fri­day, Sep­tem­ber 18th! Learn more.

**accesso** Blog Series:  Reasons to Embrace Continuous Learning at Your Venue

accesso Blog Series: Reasons to Embrace Continuous Learning at Your Venue

In the fast-paced enter­tain­ment and leisure indus­tries, change is the ulti­mate con­stant. In order to stay on top of these changes and remain com­pet­i­tive in the mar­ket­place, busi­ness lead­ers are embrac­ing con­tin­u­ous learn­ing pro­grams as a way to nur­ture their most valu­able assets – their peo­ple. Read on to dis­cov­er what is dri­ving the need for con­tin­u­ous learn­ing and to explore options that make sense for your orga­ni­za­tion, whether you are a theme park, muse­um or ski area!

**accesso** Tech Boosts Bear Grylls Experience

accesso Tech Boosts Bear Grylls Experience

Tick­et­ing Busi­ness News shared details on acces­so’s expand­ed part­ner­ship with Mer­lin Enter­tain­ment to pro­vide tick­et­ing, vir­tu­al queu­ing and guest expe­ri­ence solu­tions for The Bear Grylls Adven­ture in Birm­ing­ham, Eng­land. The attrac­tion will uti­lize the acces­so Prism wear­able device, named The Bear Tag,” as well as acces­so Pass­port tick­et­ing and The Expe­ri­ence Engine to deliv­er an immer­sive guest experience.

**accesso** and Merlin Entertainments take long-standing partnership to new heights at The Bear Grylls Adventure

accesso and Merlin Entertainments take long-standing partnership to new heights at The Bear Grylls Adventure

Park World shared news of acces­so’s expand­ed part­ner­ship with Mer­lin Enter­tain­ments to pro­vide a seam­less guest expe­ri­ence at The Bear Grylls Adven­ture in Birm­ing­ham, Eng­land. The attrac­tion will be using acces­so’s tick­et­ing, queu­ing and guest expe­ri­ence man­age­ment plat­forms in addi­tion to the acces­so Prism wear­able device which it will call the BearTag.”

**accesso** Learning Series: Introducing **accesso Siriusware** QuickScan!

accesso Learning Series: Introducing accesso Siriusware QuickScan!

We are excit­ed to debut the first of three prod­ucts designed to shape the future of mobile appli­ca­tions for our acces­so Sir­iusware point-of-sale solu­tion – our new QuickScan appli­ca­tion! This new solu­tion com­bines the soft­ware of Scan­Man with a beau­ti­ful, angu­lar front end that is com­pat­i­ble with Android® Mobile, and also includes new fea­tures to help you stream­line your access con­trol oper­a­tions onsite.

Merlin partners with **accesso** for BearTag at The Bear Grylls Adventure

Merlin partners with accesso for BearTag at The Bear Grylls Adventure

Blooloop shared details on acces­sos inte­grat­ed tick­et­ing, queu­ing and guest expe­ri­ence suite it has imple­ment­ed for Mer­lin Enter­tain­ments at The Bear Grylls Adven­ture. Notably, Mer­lin will be using the acces­so Prism wear­able device, which it has named the BearTag, to help guests expe­ri­ence more out of their day. The BearTag will pro­vide guests with a per­son­al­ized itin­er­ary and guide them through their expe­ri­ence at the indoor adven­ture cen­ter, allow­ing them to receive live mes­sages and reser­va­tion noti­fi­ca­tions, make cash­less pay­ments for meals and mer­chan­dise, and claim free photos. 

**accesso** Blog Series: Serving Up a Hit Musical to New Audiences with **Ingresso**

accesso Blog Series: Serving Up a Hit Musical to New Audiences with Ingresso

In the the­atre world, con­nect­ing with new audi­ences is extreme­ly reward­ing. Yes, open­ing night per­for­mances and sold-out hous­es are both excit­ing and grat­i­fy­ing, but at the end of the day, there’s noth­ing quite as spe­cial as know­ing that you helped an audi­ence mem­ber dis­cov­er a per­for­mance, an idea or sto­ry for the very first time. Our Ingres­so solu­tion is designed to fuel expe­ri­ences just like that by con­nect­ing events to new audi­ences from all around the world. We are pleased to be part­ner­ing with the Adel­phi The­atre in London’s West End to intro­duce audi­ences to the Tony Award-nom­i­nat­ed hit musi­cal Wait­ress this year. It’s com­mon to hear of shows that promise some­thing for every­one, but Wait­ress has so many dif­fer­ent lay­ers and mes­sages, and car­ries an incred­i­ble back­sto­ry of empow­er­ment that can inspire many peo­ple in dif­fer­ent ways.

**accesso**® and Merlin Entertainments Take Long-Standing Partnership to New Heights at The Bear Grylls Adventure

accesso® and Merlin Entertainments Take Long-Standing Partnership to New Heights at The Bear Grylls Adventure

With the use of acces­so tech­nol­o­gy – includ­ing the acces­so Pass­port® tick­et­ing suite, the acces­so LoQueueSM queu­ing suite and The Expe­ri­ence EngineTM solu­tion – guests of The Bear Grylls Adven­ture will enjoy a tru­ly immer­sive expe­ri­ence through every step of their jour­ney, from tick­et­ing to reser­va­tions, meal and gift shop pur­chas­es, and more. 

**accesso** Learning Series: Amplify Your Marketing with **accesso ShoWare** Qualifiers!

accesso Learning Series: Amplify Your Marketing with accesso ShoWare Qualifiers!

We’re excit­ed to announce the lat­est enhance­ment in our acces­so ShoWare box office solu­tion, Loca­tion-Based Qual­i­fiers! Qual­i­fiers empow­er venues to facil­i­tate seam­less mar­ket­ing cam­paigns. The first phase in this release brought the abil­i­ty to set per­for­mance-lev­el cred­it card restric­tions, mean­ing that a the­atre could offer exclu­sive AmEx pre-sales for spe­cif­ic per­for­mances with just a few clicks in the back-end. With this sec­ond phase, it’s even eas­i­er to run pro­mo­tions with spe­cial part­ners and set aside inven­to­ry for group sales. Direc­tor of Client Suc­cess Joe Wettstead and Prod­uct Ana­lyst Kate MacBean-Valverde intro­duce us to the many ben­e­fits and oppor­tu­ni­ties for uti­liz­ing Qual­i­fiers Phase 2 and pro­vide a demo in our lat­est learn­ing series video.

People of **accesso**: Robin Goodchild – From England to America and Back Again

People of accesso: Robin Goodchild – From England to America and Back Again

At acces­so, many of our team mem­bers come from back­grounds work­ing with­in the indus­tries we serve. We pride our­selves on being expe­ri­enced oper­a­tors who run a tech­nol­o­gy com­pa­ny serv­ing the attrac­tions space, ver­sus a tech­nol­o­gy com­pa­ny that hap­pens to serve the market. 

acces­so EMEA Direc­tor of Tick­et­ing Oper­a­tions Robin Good­child is a shin­ing exam­ple of this, hav­ing spent 16 years in amuse­ment and attrac­tions man­age­ment before join­ing the acces­so fam­i­ly. His pas­sion for peo­ple first attract­ed him to the indus­try in 2000 and has served as the dri­ving force of his career ever since. So, we sat down with Robin to learn more about his time in the indus­try, his change of course to the sup­pli­er side and what he sees as the great­est pri­or­i­ties for our Euro­pean clients. 

**accesso** Blog Series: Volunteering with a Purpose

accesso Blog Series: Volunteering with a Purpose

The world today is more con­nect­ed than ever, and we real­ize our busi­ness not only impacts our clients and employ­ees but the glob­al com­mu­ni­ty as well. That’s why we pro­vide vol­un­teer time each year for our team mem­bers to give back to a char­i­ta­ble orga­ni­za­tion of their choice.

**accesso** and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

accesso and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

Amuse­ment Today shared news of acces­sos part­ner­ship with Vil­lage Road­show Theme Parks to ele­vate the guest expe­ri­ence. The new part­ner­ship, unveiled at the 2018 IAA­PA Attrac­tions Expo, will bring a holis­tic inte­gra­tion of acces­sos eCom­merce tick­et­ing, vir­tu­al queu­ing and guest expe­ri­ence man­age­ment tech­nol­o­gy solu­tions to Aus­trali­a’s largest theme park operator.

**accesso** and Village Roadshow Claim Landmark Partnership

accesso and Village Roadshow Claim Landmark Partnership

Tick­et­ing Busi­ness News post­ed an arti­cle on acces­sos new strate­gic part­ner­ship with Vil­lage Road­show Theme Parks to ele­vate the guest expe­ri­ence. The land­mark agree­ment will strive to set a new oper­a­tional stan­dard for the attrac­tions indus­try by allow­ing theme parks to engage with guests at every poten­tial touch­point using data gath­ered from acces­sos inte­grat­ed queu­ing, tick­et­ing and guest expe­ri­ence man­age­ment solutions. 

Village Roadshow partners with **accesso** on new Gold Coast deal

Village Roadshow partners with accesso on new Gold Coast deal

Blooloop shared news of acces­sos strate­gic part­ner­ship with Vil­lage Road­show Theme Parks to ele­vate the guest expe­ri­ence. Vil­lage Road­show Theme Parks, Aus­trali­a’s largest theme park oper­a­tor, will be uti­liz­ing an inte­gra­tion of acces­sos queu­ing, tick­et­ing and guest expe­ri­ence man­age­ment solu­tions across its prop­er­ties on the Gold Coast. 

accesso Webinar Series: eCommerce Imagery Best Practices.

accesso Webinar Series: eCommerce Imagery Best Practices.

It’s wide­ly said that a pic­ture is worth a thou­sand words. Whether you are sell­ing tick­ets, meal deals or sea­son pass­es, the images that you use online have a major influ­ence on a guest’s deci­sion to pur­chase. If you’re not a graph­ic design­er, though, how do you know the dif­fer­ence between imagery that will con­vert and imagery that won’t? We recent­ly asked Jeff Prys­taijko, one of our senior design­ers at acces­so, to share insights into eCom­merce imagery best prac­tices gained from near­ly 15 years of design expe­ri­ence with­in the amuse­ment and attrac­tions industry.

**accesso** Blog Series: Why Attending Trade Shows is Important.

accesso Blog Series: Why Attending Trade Shows is Important.

We are less than a week away from one of the attrac­tion industry’s largest trade shows of the year. The Inter­na­tion­al Asso­ci­a­tion of Amuse­ment Parks and Attrac­tions (IAA­PA) will soon be bring­ing attrac­tions, sup­pli­ers and ven­dors togeth­er for a week of edu­ca­tion and col­lab­o­ra­tion in Orlan­do, Flori­da for the 100th anniver­sary Expo! Sev­er­al trade shows come and go through­out the year, but are you tak­ing advan­tage of all the great oppor­tu­ni­ties they can pro­vide to you and your com­pa­ny? Whether you are think­ing about attend­ing a trade show for the first time or going to your 50th show, make sure you are ben­e­fit­ing from every­thing they have to offer!

**accesso** Webinar Series: Transform the Guest Experience with Our New F&B Kiosk.

accesso Webinar Series: Transform the Guest Experience with Our New F&B Kiosk.

At acces­so, we are ded­i­cat­ed to help­ing our clients exceed guest expec­ta­tions through inno­v­a­tive tech­nol­o­gy solu­tions. Our new acces­so Sir­iusware Food & Bev­er­age Self-Ser­vice Kiosk fea­tures cut­ting-edge tech­nol­o­gy and gives guests a con­ve­nient, engag­ing and intu­itive expe­ri­ence that can help reduce long lines, dri­ve rev­enue and improve guest sat­is­fac­tion. Our acces­so Sir­iusware Sales Engi­neer Lyn­d­say Jones intro­duced our clients to this excit­ing new fea­ture in a recent webinar.

Major League Rugby clubs recruit Lake Mary tech firm **accesso** for ticketing.

Major League Rugby clubs recruit Lake Mary tech firm accesso for ticketing.

Reporter Mar­co San­tana of The Orlan­do Sen­tinel shared news of acces­sos part­ner­ship with two Major League Ruby teams. The New Orleans (NOLA) Gold and Austin Elite Rug­by have recent­ly signed 3‑year agree­ments to use the acces­so ShoWare tick­et­ing and eCom­merce plat­form for box office and online tick­et sales. The clubs will also use the solu­tion’s access con­trol and call cen­ter features.

**accesso** Blog Series: 5 Tips for Creating Effective In-App Marketing Copy.

accesso Blog Series: 5 Tips for Creating Effective In-App Marketing Copy.

Every busi­ness wants to cre­ate an amaz­ing app expe­ri­ence, some­thing that increas­es con­ver­sions and has lov­able and use­ful fea­tures all wrapped up in an engag­ing user inter­face. Imple­ment­ing effec­tive mar­ket­ing copy with­in your app is equal­ly impor­tant, yet is often under­stat­ed. It’s easy to think that engag­ing web­site copy will trans­late into sim­i­lar­ly engag­ing app copy, but that isn’t nec­es­sar­i­ly the case. We’ve come up with these 5 tips to remove that learn­ing curve and give your in-app mar­ket­ing a boost to grow user sat­is­fac­tion, increase app store rat­ings and dri­ve con­ver­sions for your brand. 

**accesso®** Tackles Ticketing for Major League Rugby Teams

accesso® Tackles Ticketing for Major League Rugby Teams

acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, has con­tin­ued the growth of its sports port­fo­lio through tick­et­ing part­ner­ships with two new pro­fes­sion­al Major League Rug­by (MLR) orga­ni­za­tions. The New Orleans (NOLA) Gold and most recent­ly Austin Elite Rug­by, have both entered into three-year agree­ments to begin uti­liz­ing the acces­so ShoWare tick­et­ing and eCom­merce plat­form to stream­line assigned seat­ing tick­et sales, man­age access con­trol and pro­vide full-ser­vice call cen­ter oper­a­tion for their tick­et sales begin­ning in mid-October.

**accesso®** Partners with Groupon to Bolster Mobile Capabilities with the Company’s Ingresso Platform

accesso® Partners with Groupon to Bolster Mobile Capabilities with the Company’s Ingresso Platform

acces­so Tech­nol­o­gy Group plc (AIM: ACSO), a lead­ing tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, today announced a strate­gic part­ner­ship with Groupon to uti­lize the Ingres­so dis­tri­b­u­tion plat­form to con­nect with some of the biggest names in enter­tain­ment and leisure.

**accesso** partners with Google to provide new booking option for attractions

accesso partners with Google to provide new booking option for attractions

Reporter Jus­tine Maun­der of Blooloop shared news of acces­sos part­ner­ship with Google to pro­vide a new engage­ment chan­nel con­nect­ing clients and cus­tomers. The part­ner­ship will allow cus­tomers to buy tick­ets to acces­so-sup­port­ed venues direct­ly from Google Search, Maps and Assis­tant. It is made pos­si­ble by acces­sos Ingres­so dis­tri­b­u­tion plat­form which enables venues to sell tick­ets through glob­al third-par­ty dis­tri­b­u­tion chan­nels in real time. 

**accesso** Client Seminar 2018: A Week of Learning in Paradise!

accesso Client Seminar 2018: A Week of Learning in Paradise!

We’ve just returned from a week of learn­ing, net­work­ing and fun at our 2018 acces­so Client Sem­i­nar in sun­ny San Diego, and based on the feed­back we’ve received, this has been one of the best years yet! It was so much fun to catch up with famil­iar faces and to meet some of our new clients. This year, we were pleased to wel­come over 225 atten­dees from 106 venues for inten­sive soft­ware train­ing, col­lab­o­ra­tive round­table ses­sions, breezy beach­side break­fasts and trop­i­cal-themed evening events. Read on to dis­cov­er more high­lights from our week in paradise.

**accesso** Learning Series: **accesso Siriusware** Capacity Control

accesso Learning Series: accesso Siriusware Capacity Control

When it’s time for a spe­cial event, there’s no greater feel­ing than know­ing you’ve sold exact­ly 100% of your avail­able tick­ets. When your sys­tems are out of sync, how­ev­er, that feel­ing of sat­is­fac­tion can quick­ly turn to anx­i­ety – all it takes is one tick­et sold over the thresh­old to cre­ate a cus­tomer ser­vice night­mare! Fear not, because our acces­so Sir­iusware point-of-sale solu­tion comes equipped with Capac­i­ty Con­trol fea­tures that help you seam­less­ly man­age your inven­to­ry and max­i­mize sales at your venue. Watch our video to see a demo pre­sent­ed by Sales Engi­neer Stephanie Hor­wath, and read on to dis­cov­er best prac­tices for using Capac­i­ty Con­trol in a vari­ety of situations.

IAAPA, BRPH, **accesso**: Faces and places

IAAPA, BRPH, accesso: Faces and places

InPark Mag­a­zine reporter Mar­tin Pal­ic­ki inter­viewed acces­so CEO Paul Noland along with oth­er leisure indus­try lead­ers who recent­ly took on new oppor­tu­ni­ties. Noland shares his thoughts on the state of the indus­try as well as insight into his new role at acces­so. To read the full arti­cle, click here.

**accesso** Blog Series: How to Create an Effective Journey Map for Your Museum.

accesso Blog Series: How to Create an Effective Journey Map for Your Museum.

A hot top­ic in and around muse­ums is the vis­i­tor jour­ney. Not just reserved for the muse­um com­mu­ni­ty but in many expe­ri­en­tial leisure indus­tries, the guest jour­ney has become cen­tral to con­ver­sa­tions around road map­ping, plan­ning, exhi­bi­tion prepa­ra­tion and engage­ment in gen­er­al. If your venue has not yet begun this explo­ration, you may be ask­ing what is a jour­ney map and why is it impor­tant to my orga­ni­za­tion? Read on to dis­cov­er why jour­ney map­ping is impor­tant and what it can do for your cul­tur­al institution.

**accesso** Webinar Series: What’s New in **accesso ShoWare** (September 2018)

accesso Webinar Series: What’s New in accesso ShoWare (September 2018)

At acces­so, we invest heav­i­ly in Research & Devel­op­ment because our indus­try demands it, because our clients ben­e­fit from it and because it makes a pos­i­tive dif­fer­ence in the guest expe­ri­ence. Inno­va­tion is core to our busi­ness and our part­ner­ships. In 2018 alone, we invest­ed $20 mil­lion to help our pow­er­ful solu­tions evolve to meet new demands. We recent­ly asked Joe Wettstead, acces­so ShoWare Direc­tor of Client Suc­cess, and Drew Bel­mont, acces­so ShoWare Prod­uct Direc­tor, to take us through some of the most recent enhance­ments to our acces­so ShoWare box office tick­et­ing solu­tion, includ­ing brand new Flex­i­ble Bun­dle functionality.

**accesso** Blog Series: Three eCommerce Site Features to Close the Sale

accesso Blog Series: Three eCommerce Site Features to Close the Sale

Turn­ing a guest’s ini­tial vis­it to your eCom­merce site into a sale is the goal of every busi­ness but as we all know, inter­rup­tions often get in the way. Many vis­i­tors are sim­ply brows­ing, with no intent to pur­chase. Oth­ers may be in the process of research­ing and com­par­ing options; still more may sim­ply just get dis­tract­ed. Recent research sug­gests that there are over 1.6 bil­lion web­sites in the world, so how do you ensure that yours is primed for suc­cess? As a fol­low-up to our blog on max­i­miz­ing eCom­merce sales, we’ve got three more eCom­merce site fea­ture tips that can help you close the sale!

**accesso** Technology Group’s **Prism** product could shake up the UK festival market.

accesso Technology Group’s Prism product could shake up the UK festival market.

Reporter Calum Muir­head of Proac­tive Investors recent­ly shared news of acces­sos 2018 per­for­mance and pre­dic­tions for growth poten­tial. While acces­so is cur­rent­ly a leader in the theme park, cul­tur­al and live enter­tain­ment indus­tries, their inno­v­a­tive prod­ucts, such as the Prism wrist­band, present them with an oppor­tu­ni­ty to pen­e­trate the UK’s £500 mil­lion fes­ti­val market. 

**accesso** Blog Series: Fundraising in an Era of Micro Philanthropy

accesso Blog Series: Fundraising in an Era of Micro Philanthropy

His­tor­i­cal­ly, muse­ums and cul­tur­al insti­tu­tions have relied heav­i­ly on large annu­al gifts from gen­er­ous phil­an­thropists to ensure upkeep and oper­a­tion. How­ev­er, while aging baby boomers cur­rent­ly play a high-pro­file role in char­i­ta­ble giv­ing, they will soon make way for the next gen­er­a­tion of donors. Gen X and mil­len­ni­al phil­an­thropists are like­ly to change the land­scape for dona­tions, and oper­a­tors in the cul­tur­al mar­ket must adapt to meet future fundrais­ing goals.

**accesso** Webinar Series: Amplify Your Ticket Sales with **Ingresso**!

accesso Webinar Series: Amplify Your Ticket Sales with Ingresso!

Our Ingres­so solu­tion helps venues sell more tick­ets by direct­ly con­nect­ing tick­et­ing sys­tems to dis­tri­b­u­tion part­ners all around the world. Through a direct inte­gra­tion with our acces­so ShoWare box office tick­et­ing sys­tem, our clients can reach new audi­ences and stream­line process­es with exist­ing third-par­ty part­ners at vir­tu­al­ly no cost to them. In a recent webi­nar, Joe Wettstead, Direc­tor of Client Suc­cess for acces­so ShoWare, and Katy Gar­den­er, Busi­ness Devel­op­ment for Ingres­so, pre­sent­ed the many ben­e­fits of con­nect­ing a tick­et­ing sys­tem to Ingres­so and showed how one client increased their tick­et sales 525% year-over-year!

**accesso** Webinar Series: Sell More With Our Dynamic Pricing Calendar!

accesso Webinar Series: Sell More With Our Dynamic Pricing Calendar!

Our acces­so Sir­iusware solution’s Dynam­ic Pric­ing eCom­merce Cal­en­dar works with capac­i­ty-based pric­ing rules to help increase rev­enue and dri­ve atten­dance, all with­in a com­pact and eas­i­ly-visu­al­ized month­ly cal­en­dar view. Phil Schwartz, acces­so Sir­iusware Inside Sales Direc­tor, recent­ly pre­sent­ed a webi­nar on this new offer­ing and the ben­e­fits it pro­vides to both venues and guests.

**accesso** Blog Series: 3 Reasons to Attend **accesso** Client Seminar 2018.

accesso Blog Series: 3 Reasons to Attend accesso Client Seminar 2018.

It’s hard to believe that in less than 3 months, we will be pack­ing our bags and head­ing to sun­ny San Diego for a week of learn­ing and relax­ation in par­adise! In our last blog, we cov­ered how an indi­vid­ual can jus­ti­fy a trip to acces­so Client Sem­i­nar for them­selves, but what if you’re still not con­vinced it’s right for your team? Maybe you’ve attend­ed a few times in the past and are ques­tion­ing the val­ue of return­ing. Allow us to present 3 com­pelling rea­sons why you (or some­one from your busi­ness) should attend our acces­so Client Sem­i­nar.

**accesso** Blog Series: Five Tips for Upselling, Driving Revenue and Improving the Guest Experience.

accesso Blog Series: Five Tips for Upselling, Driving Revenue and Improving the Guest Experience.

As tech­nol­o­gy pro­fes­sion­als with back­grounds in the theme park, cul­tur­al and attrac­tions indus­tries, we know that gain­ing new cus­tomers is vital to the con­tin­ued suc­cess of any venue. How­ev­er, it’s impor­tant to remem­ber that a tick­et sale is only the start­ing point. Once a guest has pur­chased a tick­et, what’s next? Ide­al­ly, the answer is: an expe­ri­ence that dri­ves more sales. Whether you’re in the attrac­tions indus­try, a retail envi­ron­ment or B2B ser­vice, upselling is a crit­i­cal com­po­nent in dri­ving rev­enue. While most indus­try pro­fes­sion­als under­stand the ins and outs of upselling, it’s impor­tant that the prac­tice of upselling not get lost in the ever-present dri­ve to attract new guests. 

**accesso** Blog Series: How to Justify Your Trip to **accesso** Client Seminar 2018

accesso Blog Series: How to Justify Your Trip to accesso Client Seminar 2018

Work­ing in the leisure and enter­tain­ment indus­tries can be excit­ing and exhil­a­rat­ing. Whether you man­age ski resort tick­et­ing or a per­form­ing arts cen­ter box office, you are part of the priv­i­leged few who often enjoy behind-the-scenes access to every­thing your venue has to offer. At the same time, it takes quite a lot of pas­sion and ded­i­ca­tion (and some­times, a few extra cups of cof­fee) to bal­ance all of the unique aspects that come with man­ag­ing venues. Do you need a fresh dose of inspi­ra­tion, insight and some R&R, too? What if you could get all of that in a trop­i­cal set­ting and trans­form your career dur­ing the same week? Well, you can! Pack your lap­top, sun­screen and flip flops, and get ready to join us in sun­ny San Diego, CA from Sep­tem­ber 16th-21st for acces­so Client Sem­i­nar 2018!

Print On Demand With Our **accesso ShoWare** Solution!

Print On Demand With Our accesso ShoWare Solution!

At acces­so, we are con­stant­ly refin­ing our inno­v­a­tive prod­uct solu­tions through new enhance­ments that increase rev­enue and stream­line process­es for our clients. Many of our team mem­bers have back­grounds across the leisure and enter­tain­ment indus­tries, which allows us to lever­age first-hand knowl­edge of both the guest and oper­a­tor expe­ri­ence as we devel­op our prod­ucts. When we hear about solu­tions that could reduce oper­a­tional com­plex­i­ties while dri­ving prof­itable growth, we do our best to cap­i­tal­ize on those oppor­tu­ni­ties. One such exam­ple is our new Print On Demand fea­ture for our acces­so ShoWare event tick­et­ing solution.

**accesso** Blog Series: Creating a Location-Based Experience Marketing Plan

accesso Blog Series: Creating a Location-Based Experience Marketing Plan

It’s lunchtime at your theme park and the lines are wrapped all the way around the piz­za shop next to your newest thrill ride. Your guests are get­ting impa­tient, the staff is feel­ing slammed and it’s only 12pm. If only you could direct your guests to the piz­za shop in the kids’ area that has vir­tu­al­ly no lines. Now, you can!

A loca­tion-based expe­ri­ence man­age­ment plat­form is a tool that allows venues to send real-time, inter­ac­tive con­tent to vis­i­tors before they arrive, dur­ing their vis­it and after they leave. Orga­ni­za­tions from theme parks to hotels, quick-ser­vice restau­rants to hos­pi­tals are lever­ag­ing this tool to cre­ate bet­ter expe­ri­ences for their guests that pay off in a mul­ti­tude of ways.

**accesso** Webinar Series Presents: Build Loyalty with Benefits and Entitlements!

accesso Webinar Series Presents: Build Loyalty with Benefits and Entitlements!

Keep­ing the right cus­tomers and build­ing loy­al­ty is core to any busi­ness, whether you are a muse­um, ski resort or theme park. Loy­al cus­tomers con­vert to mem­bers and sea­son pass hold­ers, and they can also become your biggest brand advo­cates. With our acces­so solu­tions, it’s easy to mobi­lize and acti­vate your loy­al cus­tomers to do more, buy more and help recruit new patrons. In a recent webi­nar, Sales Engi­neer Stephanie Hor­wath explored how to build and man­age high-per­form­ing Mem­ber­ship and Passh­old­er loy­al­ty pro­grams with our acces­so Sir­iuswareSM solu­tion.

**accesso** Blog Series: Managing Your Multi-Venue Installation

accesso Blog Series: Managing Your Multi-Venue Installation

Man­ag­ing a sin­gle venue can be chal­leng­ing and com­plex, so when your busi­ness grows to include mul­ti­ple loca­tions, it can be dif­fi­cult to find ways to accom­mo­date that growth with­out see­ing expo­nen­tial increas­es in cost – and gray hairs! Luck­i­ly, new advances in tech­nol­o­gy have made it eas­i­er than ever to man­age oper­a­tions across mul­ti­ple venues. Mak­ing sure you have a clear plan for man­ag­ing your tick­et­ing and point-of-sale imple­men­ta­tion can do won­ders for reduc­ing stress, stream­lin­ing oper­a­tions and help­ing you scale your busi­ness in a way that ben­e­fits your bot­tom line.

No Refund Policy? No Problem. Introducing Ticket Resale with **accesso ShoWare**!

No Refund Policy? No Problem. Introducing Ticket Resale with accesso ShoWare!

It’s the day of the big cham­pi­onship game at your ice hock­ey are­na, or per­haps it’s hours before your the­atre opens the house for your sold-out mat­inée. One of your biggest spon­sors wants to return some tick­ets. Maybe it’s an exec­u­tive who pur­chased your best lux­u­ry suite, or it’s the donor who made a $5,000 con­tri­bu­tion to your Edu­ca­tion fund. She swings by the box office to make what she expects will be an easy return. Your new tick­et­ing asso­ciate, not know­ing the iden­ti­ty of this patron, replies with a cheery but firm, Sor­ry, no refunds or exchanges.” The donor begrudg­ing­ly walks away, ques­tion­ing their con­tin­ued par­tic­i­pa­tion with your orga­ni­za­tion. But what if we told you there was a way to avoid all of this?

**accesso** Blog Series: Viewing Clients as Guests.

accesso Blog Series: Viewing Clients as Guests.

As with many in our indus­try, my jour­ney has tak­en me from oper­a­tions to sup­port, from front line to lead­er­ship, and from Orlan­do to around the world. The one con­stant that I can always count on in any role or any cul­ture is that world class guest ser­vice is always paramount.

**accesso** Webinar Series Presents: Seat Mapping Your Way to Success!

accesso Webinar Series Presents: Seat Mapping Your Way to Success!

Look­ing to increase tick­et sales and rev­enue? A cre­ative strat­e­gy will often reap the high­est ben­e­fits and still pre­serve guest sat­is­fac­tion. Our acces­so ShoWare solu­tion is filled with the tools that venues need to be suc­cess­ful, from Dynam­ic Pric­ing to Round Up and many more. Along with these flashy fea­tures, many of our core func­tion­al­i­ty pieces can also be used strate­gi­cal­ly, yet often go unno­ticed. Seat Maps are a prime exam­ple. We asked Chris Wald­mann, Senior Client Ser­vices Man­ag­er and Joe Wettstead, Direc­tor of Client Suc­cess both from our acces­so ShoWare team to revis­it the art and sci­ence of cre­at­ing seat maps in a recent webinar. 

**accesso** Blog Series: The Benefits of Programmatic Virtual Queuing.

accesso Blog Series: The Benefits of Programmatic Virtual Queuing.

It’s the stereo­typ­i­cal tribu­la­tion of vis­it­ing a theme park: stand­ing in line for seem­ing­ly hours on end, sweat­ing in the hot sum­mer heat, packed into stalls like cat­tle with hordes of impa­tient and scream­ing chil­dren. Oh, if only one could avoid all that! As many oper­a­tors know, that’s quite possible.

**accesso** Blog Series: Score With Dynamic Pricing!

accesso Blog Series: Score With Dynamic Pricing!

With the abun­dance of cus­tomer touch-points avail­able today, ensur­ing that each inter­ac­tion with your fans is as effi­cient, seam­less and mean­ing­ful as pos­si­ble is crit­i­cal to acquir­ing and main­tain­ing loy­al­ty. And, as the cus­tomer expe­ri­ence begins long before they step foot onsite, nowhere is this more impor­tant than with the pur­chase of a ticket.

**accesso** Webinar Series Presents: Enhance Your eCommerce with Google Analytics™.

accesso Webinar Series Presents: Enhance Your eCommerce with Google Analytics™.

At acces­so, we empow­er our clients to make data-dri­ven deci­sions about their eCom­merce stores in order to improve the guest jour­ney. With so many ele­ments that com­prise the guest expe­ri­ence online, where should an orga­ni­za­tion focus their analy­sis? We asked acces­so Man­ag­er of Busi­ness Intel­li­gence, Leslie Strick­land, to take a deep­er dive into the ben­e­fits of Google Ana­lyt­ics Enhanced eCom­merce and how it inte­grates with our acces­so Pass­port solu­tion.

**accesso** Blog Series: Staying Relevant & Adaptable in Today's Ski Market.

accesso Blog Series: Staying Relevant & Adaptable in Today's Ski Market.

Accord­ing to research con­duct­ed by the Nation­al Ski Areas Asso­ci­a­tion (NSAA), the indus­try has faced two pri­ma­ry chal­lenges in recent sea­sons: the aging out of its core tar­get demo­graph­ic, as baby boomers begin to move away from ath­let­i­cal­ly-dri­ven vaca­tions and activ­i­ties, and expense. How­ev­er, with the help of impact­ful tech­nol­o­gy, you can seize the oppor­tu­ni­ty to craft mean­ing­ful expe­ri­ences that your skiers want and deliv­er them in valu­able ways that break down the price barrier.

**accesso** Webinar Series Presents: 7 **accesso ShoWare** Reports to Boost Your Business.

accesso Webinar Series Presents: 7 accesso ShoWare Reports to Boost Your Business.

Tick­et­ing sys­tems col­lect an abun­dance of infor­ma­tion through eCom­merce and box office chan­nels, but with only so many min­utes in the work­ing day, it can be chal­leng­ing to find the time to explore this beyond the basics. We asked acces­so ShoWare Direc­tor of Client Suc­cess, Joseph Wettstead, and Client Ser­vices Direc­tor, Ali­cia Chism, to present our acces­so ShoWare tick­et­ing solution’s most under­uti­lized and inno­v­a­tive new reports in a recent webinar.

**accesso** Webinar Series Presents: Maximize Your eCommerce!

accesso Webinar Series Presents: Maximize Your eCommerce!

With so many things com­pet­ing for your guests’ atten­tion, does your eCom­merce have what it takes to cap­ti­vate – and con­vert? By focus­ing on the user expe­ri­ence, you can dri­ve online con­ver­sions, increase cart val­ues and sell more tick­ets, sea­son pass­es and ancil­lary items. In a recent webi­nar, acces­so Pass­port Client Ser­vices Direc­tor Jonathan Wider­gren shared insights into what guests expect from online sales, ways to opti­mize the eCom­merce expe­ri­ence and meth­ods to help max­i­mize revenue.

**accesso** Blog Series: Recruiting for Your Company Culture.

accesso Blog Series: Recruiting for Your Company Culture.

There is an over­whelm­ing amount of pres­sure these days on tech com­pa­nies to cre­ate a mil­len­ni­al-mind­ed work­place. A place with per­son­al­i­ty and cul­ture. Some­where its peo­ple can go to have break­fast, play games, hang out with their friends, and make a sol­id cap­puc­ci­no with the per­fect amount of froth. A place with good bones and thought­ful lead­ers who are sup­port­ive, inclu­sive and flex­i­ble; who aren’t afraid to show­er their teams with the recog­ni­tion they deserve for a job well-done. Most­ly – and, impor­tant­ly – they’re seek­ing a great place to work; to col­lab­o­rate and inno­vate on chal­leng­ing new ideas; to learn and to grow pro­fes­sion­al­ly and, per­haps, per­son­al­ly (if they’re lucky).

Paul Noland Named CEO of **accesso**

Paul Noland Named CEO of accesso

ORLAN­DO, Fla. (Feb 16, 2018)acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment, hos­pi­tal­i­ty, attrac­tions and cul­tur­al mar­kets, today announced that Paul Noland, cur­rent pres­i­dent and CEO of the Inter­na­tion­al Asso­ci­a­tion of Amuse­ment Parks and Attrac­tions (IAA­PA), will suc­ceed Steve Brown as acces­so chief exec­u­tive offi­cer, effec­tive April 9, 2018. Brown will step down from the acces­so board of direc­tors at that time and will con­tin­ue to serve as an advi­sor to both Noland and the acces­so board through­out 2018 to ensure a seam­less transition.

**accesso** Blog Series: Ski Technology and the Guest Experience.

accesso Blog Series: Ski Technology and the Guest Experience.

Whether your skiers choose the high-tech route or a less-con­nect­ed approach, they all ben­e­fit from the incred­i­ble amount of tech­no­log­i­cal invest­ment that has been made across the ski indus­try over the past decade. Let’s take a look at where this invest­ment has been in the past, where it is cur­rent­ly and where we see this head­ed in the future.

**accesso** Webinar Series Presents: Simplify Your Accounting with Our **accesso Siriusware** Solution!

accesso Webinar Series Presents: Simplify Your Accounting with Our accesso Siriusware Solution!

Our acces­so Sir­iusware Account­ing Export mod­ule helps stream­line the flow of finan­cial data from our acces­so Sir­iusware solu­tion. Report­ing & Inte­gra­tion Soft­ware Engi­neer, Tyler Goforth, and Sales Sup­port Spe­cial­ist, Phil Schwartz have worked togeth­er to get dozens of clients set up with this time-sav­ing mod­ule and intro­duced its ben­e­fits in a recent webinar. 

Cedar Fair Extends **accesso Passport**® Agreement Through 2022

Cedar Fair Extends accesso Passport® Agreement Through 2022

ORLAN­DO, Fla. (Feb 12, 2018) acces­so Tech­nol­o­gy Group plc (AIM: ACSO) the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment, cul­tur­al, and hos­pi­tal­i­ty mar­kets, today announced an exten­sion to its exist­ing eCom­merce agree­ment with Cedar Fair Enter­tain­ment Com­pa­ny (NYSE: FUN), one of the largest region­al amuse­ment-resort oper­a­tors in the world.

**accesso** Webinar Series Presents: What's New in **accesso ShoWare** - Our Latest Product Enhancements.

accesso Webinar Series Presents: What's New in accesso ShoWare - Our Latest Product Enhancements.

At acces­so, we invest heav­i­ly in our solu­tions because our indus­try demands it, because our clients ben­e­fit from it, and because it makes a pos­i­tive dif­fer­ence in the guest expe­ri­ence. In 2017, we made over 70 enhance­ments to our acces­so ShoWare tick­et­ing solu­tion, many of which were influ­enced direct­ly by our inter­ac­tions with clients. Val Wieren­ga, Prod­uct Direc­tor for our acces­so ShoWare solu­tion and Joe Wettstead, Direc­tor of Client Suc­cess for acces­so ShoWare, intro­duce us to the biggest updates from 2017 and how they can help dri­ve tick­et sales and sim­pli­fy operations.

**accesso** Blog Series: 2017 in Review - Celebrating the Past as We Look Toward the Future.

accesso Blog Series: 2017 in Review - Celebrating the Past as We Look Toward the Future.

As we enter the new year, we want to take the time to reflect on 2017, cel­e­brat­ing the inno­va­tions and acqui­si­tions that have pro­pelled acces­so even fur­ther as a lead­ing inter­na­tion­al tech­nol­o­gy solu­tions provider, and to take a look at what 2018 has in store for the mar­kets and indus­tries we are so proud to serve.

**accesso** Webinar Series Presents: The **accesso** Ecosystem - Redefining the Guest Experience.

accesso Webinar Series Presents: The accesso Ecosystem - Redefining the Guest Experience.

The mod­ern guest demands a seam­less and sophis­ti­cat­ed expe­ri­ence at your venue, and our job is to pro­vide the tech­nol­o­gy that makes it pos­si­ble. Over 1000 clients world­wide uti­lize our com­pre­hen­sive solu­tions for tick­et­ing, point-of-sale and vir­tu­al queu­ing, and with our recent acqui­si­tions, our prod­uct port­fo­lio con­tin­ues to expand to new areas includ­ing dis­tri­b­u­tion and cus­tomer engage­ment. While our solu­tions may appear siloed in these sep­a­rate cat­e­gories, the real­i­ty is that they are all part of a con­nect­ed sys­tem that is con­stant­ly evolv­ing to bring a more cohe­sive and pow­er­ful offer­ing to our clients. Our Chief Tech­nol­o­gy Offi­cer Eric Petru­sic intro­duces us to this con­cept of the acces­so ecosys­tem” and what it means for venue oper­a­tors, guests and future development.

**accesso** Blog Series: 7 Customer Experience Predictions for 2018

accesso Blog Series: 7 Customer Experience Predictions for 2018

As 2018 quick­ly approach­es, it’s time for orga­ni­za­tions to give seri­ous thought to how they will address the cus­tomer expe­ri­ence in the com­ing year. In recent years, com­pa­nies in all indus­tries have rec­og­nized that it’s no longer safe to com­pete on prod­uct and price alone, and have pri­or­i­tized cus­tomer expe­ri­ence (CX) efforts accord­ing­ly. Increas­ing­ly, mar­keters are tak­ing a data-dri­ven approach to CX that allows them to deliv­er high­ly-per­son­al­ized, immer­sive expe­ri­ences that make cus­tomers feel spe­cial and want to return to their brand again and again. As a result, we antic­i­pate that 2018 will bring the high­est expec­ta­tions for a valu­able and mem­o­rable expe­ri­ence from cus­tomers yet, as well as the high­est risk of los­ing these cus­tomers to the com­peti­tors who can beat you to it.

**accesso** Wins Highest Honors for Exhibitors  at the IAAPA Brass Ring Awards

accesso Wins Highest Honors for Exhibitors at the IAAPA Brass Ring Awards

LON­DON, Eng­land (Novem­ber 16, 2017) – acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, was rec­og­nized by the Inter­na­tion­al Asso­ci­a­tion of Amuse­ment Parks and Attrac­tions (IAA­PA) with two pres­ti­gious awards for its break­through acces­so PrismSM technology.

**accesso** Blog Series: The Importance of Theme Park App User Testing

accesso Blog Series: The Importance of Theme Park App User Testing

User Test­ing is the prac­tice of con­nect­ing with real users to observe them inter­act­ing with your prod­uct and to under­stand the goals they want to achieve while using it. It often sur­faces pain points in the dig­i­tal expe­ri­ence that may be a bar­ri­er to achiev­ing these goals. This insight is indis­pens­able to build­ing a prod­uct that users real­ly want, will con­tin­ue to use, and will ulti­mate­ly rec­om­mend to oth­ers. Sim­ply put, User Test­ing can be an effec­tive way to pre­dict your Theme Park app’s suc­cess and profitability.

**accesso** Webinar Series Presents: Introduction to Google Analytics.

accesso Webinar Series Presents: Introduction to Google Analytics.

Under­stand­ing data is the key to mak­ing bet­ter busi­ness deci­sions, but when it comes to track­ing the per­for­mance of your online sales, it can be dif­fi­cult for the aver­age user to know where to start. As part of our com­mit­ment to part­ner­ship, we strive to empow­er our clients with the tools they need to ana­lyze their eCom­merce data effec­tive­ly and effi­cient­ly. We know that many of our clients use Google Ana­lyt­ics as their web ana­lyt­ics tool, and oth­ers have shared that they are inter­est­ed in get­ting start­ed with this pop­u­lar pro­gram. We asked our in-house expert Leslie Strick­land, Man­ag­er of Busi­ness Intel­li­gence, to share her top insights from man­ag­ing ana­lyt­ics track­ing for our acces­so Pass­port clients in a recent webinar.

**accesso** Webinar Series Presents: Email Marketing Made Easy with our **accesso ShoWare** Solution!

accesso Webinar Series Presents: Email Marketing Made Easy with our accesso ShoWare Solution!

Email mar­ket­ing is a vital part of the mar­ket­ing mix for pro­mot­ers of live events and per­for­mances, but this chan­nel of com­mu­ni­ca­tion is becom­ing increas­ing­ly clut­tered. Every day there are at least 205 bil­lion emails sent world­wide, from per­son­al emails to newslet­ters and more (Rad­i­cati Group). With our inbox­es so inun­dat­ed with mes­sages dai­ly, how do mar­keters ensure that cam­paigns are suc­cess­ful, and that their resources are spent wise­ly? For clients of our acces­so ShoWare solu­tion, we have part­nered with Emma® to deliv­er a robust email mar­ket­ing inte­gra­tion that allows you to eas­i­ly cre­ate, launch and mon­i­tor tar­get­ed email mar­ket­ing cam­paigns direct­ly from your acces­so ShoWare account.

**accesso** Blog Series: Why Millennials, Why Now.

accesso Blog Series: Why Millennials, Why Now.

Mil­len­ni­als make up the largest gen­er­a­tion to date, rep­re­sent­ing more than one quar­ter of the Unit­ed States’ pop­u­la­tion and pos­sess­ing more than $600 bil­lion in buy­ing pow­er each year. By 2020, mil­len­ni­als are expect­ed to account for 30 per­cent of retail sales in the Unit­ed States.

**accesso** Webinar Series Presents: Simple Tips to Increase Online Conversions.

accesso Webinar Series Presents: Simple Tips to Increase Online Conversions.

Shop­ping cart aban­don­ment is a major prob­lem fac­ing all online retail­ers, whether you are sell­ing a prod­uct or the expe­ri­ence of attend­ing a live event at your venue. Busi­ness Insid­er recent­ly esti­mat­ed that col­lec­tive­ly, shop­ping cart aban­don­ment amounts to $4.6 tril­lion in lost rev­enue every year. While some of this loss is bound to hap­pen, there are ways that you can min­i­mize it for your orga­ni­za­tion and turn aban­doned shop­ping carts into prof­itable online conversions.

**accesso** Blog Series: Highlights from our 2017 Seminar!

accesso Blog Series: Highlights from our 2017 Seminar!

Edu­ca­tion, net­work­ing, col­lab­o­ra­tion and some pret­ty stel­lar musi­cal per­for­mances – where can you find all of these things in one place? At our acces­so Sir­iusware client seminar!

**accesso** Blog Series: Reasons to Give your Guests Cashless Payment Options.

accesso Blog Series: Reasons to Give your Guests Cashless Payment Options.

There will always be con­sumers who wish to deal in cash or swipe their actu­al cred­it card. But for those want­i­ng to refrain from more tra­di­tion­al forms of pay­ment and set­tle the score in oth­er ways, there are a vari­ety of new cash­less pay­ment options to save the day.

**accesso** Webinar Series: Simplify and Streamline your Rentals.

accesso Webinar Series: Simplify and Streamline your Rentals.

Accord­ing to the New York Times, Amer­i­cans spend about 37 bil­lion hours a year wait­ing in line, time that could be bet­ter spent else­where. When it comes to your ski resort, the less time your guests spend wait­ing in line when they arrive, the more time they have to enjoy them­selves on the hill. Our acces­so Sir­iusware solu­tion can help you effec­tive­ly man­age your Rentals shop to reduce long lines where they hap­pen the most, result­ing in hap­pi­er guests, more effi­cient oper­a­tions, and high­er revenue.

**accesso** Blog Series: Tips for Maximizing your eCommerce.

accesso Blog Series: Tips for Maximizing your eCommerce.

Sep­tem­ber has a ten­den­cy to sneak up on us in the theme park indus­try. With the begin­ning of the school year upon us, and the care­free sum­mer days behind us, it’s now time to focus on con­tin­u­ing the momen­tum into the fall. For many of our Clients, this means cel­e­brat­ing the next excit­ing hol­i­day, Hal­loween! Beyond the spooky dec­o­ra­tions and cos­tumed staff mem­bers, what can we do to help make these pro­mo­tions a suc­cess? After a sen­sa­tion­al sum­mer, how can we dri­ve sales and rev­enue? You may be sur­prised to find that mak­ing a few sim­ple changes to your eCom­merce site can help ful­fill both of these objec­tives. Here are a few tips that can help.

**accesso** Partners with Village Roadshow

accesso Partners with Village Roadshow

Reporter Adri­an Lennox of Inter­Park shared news that acces­so Tech­nol­o­gy Group has announced a five-year agree­ment with Vil­lage Road­show Theme Parks, the largest theme park oper­a­tor in Australia. 

**accesso** Partners with Village Roadshow Theme Parks  to Provide Streamlined Ticketing Solution

accesso Partners with Village Roadshow Theme Parks to Provide Streamlined Ticketing Solution

ORLAN­DO, Fla. (Sep­tem­ber 14, 2017) – acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, has announced a five-year agree­ment with Vil­lage Road­show Theme Parks, Australia’s largest theme park oper­a­tor, to install the acces­so Pass­port tick­et­ing suite at Warn­er Bros. Movie World, Wet’n’Wild Syd­ney, Wet’n’Wild Gold Coast, Par­adise Coun­try and Sea World (Aus­tralia).

**accesso** signs deal with Australia's largest theme parks operator

accesso signs deal with Australia's largest theme parks operator

Reporter John Har­ring­ton of Proac­tive Investors shared news of acces­so’s lat­est con­tract win — a five-year agree­ment with Vil­lage Road­show Theme Parks, which will see the acces­so Pass­port tick­et­ing suite installed in key attrac­tions across Australia. 

**accesso** Blog Series: Protecting Guest Payment Cards and PCI Compliance.

accesso Blog Series: Protecting Guest Payment Cards and PCI Compliance.

Have you ever expe­ri­enced cred­it or deb­it card theft? If so, you know the com­pli­cat­ed series of emo­tions that fol­low: con­cern, fear, anger, and inevitably a lot of frus­tra­tion as you deal with clos­ing your card and open­ing a new one. It can be exhaust­ing, and when it’s all said and done, not an expe­ri­ence that you want to repeat. Some­times it’s tempt­ing to play detec­tive and fig­ure out where the theft occurred in the first place. When a store has lost your trust in this way, do you think you would be inclined to return?

**accesso** Webinar Series Presents: Personalizing the Guest Journey with TE2.

accesso Webinar Series Presents: Personalizing the Guest Journey with TE2.

Are you uti­liz­ing the full poten­tial of your guest data? At acces­so, help­ing you devel­op deep­er, rich­er cus­tomer expe­ri­ences is our top pri­or­i­ty and is what unites all our prod­uct suites whether tick­et­ing, point-of-sale, queu­ing, or dis­tri­b­u­tion. Our newest prod­uct, The Expe­ri­ence Engine (TE2), takes this a step fur­ther, launch­ing you into an entire­ly new fron­tier for under­stand­ing and curat­ing your cus­tomer jour­ney every step of the way. 

**accesso** Blog Series: Benefits of Hosted SaaS Solutions.

accesso Blog Series: Benefits of Hosted SaaS Solutions.

Run­ning a major enter­tain­ment venue isn’t all fun and games. Guests come to relax and enjoy them­selves, but oper­a­tors know that behind the scenes, it can be a chal­leng­ing busi­ness. Quite a lot of hard work and inno­va­tion go into pro­duc­ing that expe­ri­ence for the vis­i­tors. Savvy oper­a­tors are con­stant­ly on the look­out for how they can improve that expe­ri­ence, while reduc­ing over­all costs and stream­line their operation.

**accesso** Webinar Series Presents: Drive Guest Investments with In-House Cards.

accesso Webinar Series Presents: Drive Guest Investments with In-House Cards.

Retail­ers, restau­rants and mer­chants around the world offer gift cards — so why not you too? Our acces­so Sir­iusware solution’s In-House Cards mod­ule pro­vides your guests with a con­ve­nient way to man­age fam­i­ly spend­ing at your venue or to give the gift of expe­ri­ence to friends and fam­i­ly, while also allow­ing you to increase guest invest­ment in your venue and to track spend­ing through­out the guest journey.

**accesso** boss believes Experience Engine can take it to new dimension

accesso boss believes Experience Engine can take it to new dimension

Proac­tive Investors UK today shared insights to acces­so’s lat­est acqui­si­tion of San Diego-based tech­nol­o­gy com­pa­ny The Expe­ri­ence Engine (TE2), with chair­man Tom Bur­net com­ment­ing: They are a fan­tas­ti­cal­ly tal­ent­ed group of peo­ple doing cut­ting edge work in the hos­pi­tal­i­ty business.”

**accesso** Announces Plan To Acquire The Experience Engine (TE2)

accesso Announces Plan To Acquire The Experience Engine (TE2)

acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, plans to acquire The Expe­ri­ence EngineTM (TE2) in a move that will pro­vide acces­so the capa­bil­i­ties to offer a height­ened lev­el of per­son­al­iza­tion and real-time mar­ket­ing to cus­tomers across a range of venues includ­ing theme parks, ski resorts, hotels and oth­er hos­pi­tal­i­ty-focused operations.

**accesso** Webinar Series Presents: The Latest in Sports Venue Ticketing Innovations.

accesso Webinar Series Presents: The Latest in Sports Venue Ticketing Innovations.

When it’s time for the big game, your fans want to get to their favorite seat and enjoy the action — and you want to fill as many seats with excit­ed fans as pos­si­ble! Our acces­so ShoWare tick­et­ing solu­tion offers pow­er­ful tools to help sports are­nas increase fan engage­ment, stream­line oper­a­tions and dri­ve tick­et sales.

**accesso** Webinar Series Presents: **accesso's** Latest Innovations for Ski.

accesso Webinar Series Presents: accesso's Latest Innovations for Ski.

Our acces­so Sir­iusware solu­tion offers a num­ber of excit­ing fea­tures with ski in mind, under­scor­ing our com­mit­ment to serv­ing the ski indus­try as a ful­ly inte­grat­ed, end-to-end tick­et­ing and point of sale solu­tion. Our 1Risk elec­tron­ic waiv­er inte­gra­tion makes waiv­er man­age­ment quick and sim­ple, with ful­ly host­ed elec­tron­ic waivers that can be accessed from any acces­so Sir­iusware point of sale ter­mi­nal, from your web­site or from any self-entry sta­tion. Waivers can be direct­ly attached to your customer’s record in the acces­so Sir­iusware solution.

**accesso** Webinar Series Presents: **accesso's** Latest Innovations for Cultural Institutions.

accesso Webinar Series Presents: accesso's Latest Innovations for Cultural Institutions.

Cul­tur­al insti­tu­tions and muse­ums offer patrons the chance to step into the future, peek through a win­dow into the past, and gaze inside the minds of cre­ative genius­es — but find­ing ways to extend that same won­der into your tech­nol­o­gy solu­tions can be quite a chal­lenge! At acces­so, we under­stand the impor­tance of cul­ti­vat­ing strong and last­ing rela­tion­ships with your patrons to earn their loy­al­ty and nur­ture them into life­long mem­bers and donors.

**accesso** Partners with Experiencias Xcaret to Provide Point-of-Sale Solution

accesso Partners with Experiencias Xcaret to Provide Point-of-Sale Solution

ORLAN­DO, Fla. (May 23, 2017) – acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, is bring­ing its inno­v­a­tive tick­et­ing and point-of-sale plat­form to the pris­tine par­adise of Expe­ri­en­cias Xcaret, a net­work of pop­u­lar parks, tours and attrac­tions that high­light the nature, cul­ture, his­to­ry and beau­ty of Mexico.

**accesso** Webinar Series Presents: Driving Donations with the Fund Management Features in our **accesso ShoWare** Solution.

accesso Webinar Series Presents: Driving Donations with the Fund Management Features in our accesso ShoWare Solution.

Stud­ies have found that most peo­ple are will­ing to donate to Round Up” cam­paigns and enjoy the process: a recent report found that 70% were will­ing to donate when asked. One might expect that the aver­age donor would choose the min­i­mum amount, but accord­ing to our client data, cus­tomers are more gen­er­ous than you may think and actu­al­ly donate more than the nation­al average.

Orlando Fringe Festival Implements **accesso ShoWare** Solution Ahead of 2017 Festival

Orlando Fringe Festival Implements accesso ShoWare Solution Ahead of 2017 Festival

The Orlan­do Fringe Fes­ti­val, which takes place May 16 – 29 in Orlando’s Loch Haven Park, will imple­ment the company’s acces­so ShoWare solu­tion, a cloud-based Soft­ware-as-a-Ser­vice (SaaS) for tick­et sales and dis­tri­b­u­tion. The tick­et­ing soft­ware will allow atten­dees to pur­chase tick­ets for var­i­ous per­for­mances either onsite or online, while enabling fes­ti­val oper­a­tors to seam­less­ly inte­grate and man­age the tick­et­ing process on a sin­gle platform.

FAA Partners with **accesso** to Improve Ticketing

FAA Partners with accesso to Improve Ticketing

Tick­et­ing Busi­ness News recent­ly shared news of acces­so’s lat­est part­ner­ship with the Flori­da Attrac­tions Asso­ci­a­tion, which pro­vides an improved online tick­et share plat­form for FAA’s Attrac­tion­Share pro­gram members.

**accesso** Partners with Florida Attractions Association

accesso Partners with Florida Attractions Association

Inter­Park recent­ly shared news of acces­so’s lat­est tick­et­ing part­ner­ship with the Flori­da Attrac­tions Asso­ci­a­tion, which seeks to stream­line the orga­ni­za­tion’s Attrac­tion­Share pro­gram by improv­ing its eCom­merce storefront.

**accesso** Webinar Series Presents: The Latest in Casino Ticketing Innovations with our **accesso ShoWare** Solution.

accesso Webinar Series Presents: The Latest in Casino Ticketing Innovations with our accesso ShoWare Solution.

Man­ag­ing a busi­ness always presents a diverse range of chal­lenges, but man­ag­ing casi­nos in par­tic­u­lar can be strik­ing­ly com­plex. From food and bev­er­age ser­vices to gam­ing and enter­tain­ment, your guests expect a lot from your venue! Hav­ing a great part­ner for your enter­tain­ment tick­et­ing needs can make a world of dif­fer­ence, and our acces­so ShoWare solu­tion offers a num­ber of tools to stream­line and sim­pli­fy your tick­et sales.

**accesso** Webinar Series Presents: Pricing Strategies Made Simple with our **accesso ShoWare** Solution's Dynamic Pricing Features.

accesso Webinar Series Presents: Pricing Strategies Made Simple with our accesso ShoWare Solution's Dynamic Pricing Features.

Plan­ning strate­gic pric­ing can seem daunt­ing if your tick­et­ing solu­tion doesn’t pro­vide flex­i­ble pric­ing tools, but a good pric­ing strat­e­gy can com­plete­ly trans­form your advance tick­et sales and dri­ve increased rev­enues for your orga­ni­za­tion. Whether it’s a basic day-of-show price change or a com­plex dynam­ic pric­ing pro­gram, it’s easy to dri­ve advance sales and rev­enue with our acces­so ShoWare solution.

**accesso** Technology scaling up as reach expands

accesso Technology scaling up as reach expands

Investor’s Chron­i­cle reports that acces­so spent 2016 invest­ing heav­i­ly into wear­able tech, as well as scal­ing up its exist­ing tick­et­ing solu­tion acces­so Pass­port for Mer­lin Enter­tain­ments, a major new client.

**accesso** going global with best-in-class technology

accesso going global with best-in-class technology

Proac­tive Investors reporter John Har­ring­ton shared news regard­ing acces­so Tech­nol­o­gy Group plc’s 2016 finan­cial results, report­ing that the com­pa­ny expe­ri­enced a strong year in what was con­sid­ered an invest­ment phase.”

**accesso** Webinar Series Presents: The Latest in Performing Arts Ticketing with our **accesso ShoWare** Solution.

accesso Webinar Series Presents: The Latest in Performing Arts Ticketing with our accesso ShoWare Solution.

Every sin­gle rela­tion­ship begins with a sim­ple inter­ac­tion, whether it’s a dra­mat­ic meet-cute in the first act or the moment a future con­cert pianist first touch­es the keys. Often it’s only when we look back after many years that we can iden­ti­fy that piv­otal moment that set the stage for a life­time. The same is true for your patrons. 

**accesso** Webinar Series Presents: Introducing the Shining New Standard in Smart Park Technology, **accesso Prism**!

accesso Webinar Series Presents: Introducing the Shining New Standard in Smart Park Technology, accesso Prism!

From the very begin­ning, the acces­so team has believed that tech­nol­o­gy has the pow­er to rede­fine the guest expe­ri­ence. Whether by mak­ing tick­et pur­chas­es online in advance of their vis­it or by vir­tu­al­ly reserv­ing their place in a long line so they can enjoy oth­er attrac­tions, your guests are always look­ing for ways to make the most of their leisure time. With the incred­i­ble advance­ments of tech­nol­o­gy in recent years, attrac­tions now have the pow­er to pro­vide seam­less ser­vice to their guests from the very first plan­ning stages of their vis­it. Watch our webi­nar to learn more about the shin­ing new stan­dard in smart park technology!

**accesso** Launches Wearable Theme Park Technology

accesso Launches Wearable Theme Park Technology

Adri­an Lennox of Inter­park reports that at this year’s IAA­PA Attrac­tions Expo, acces­so launched Prism, a next-gen­er­a­tion wear­able device that gives theme park, water­park and oth­er attrac­tions oper­a­tors a new way to con­nect with their guests.

Six Flags contractor unveils new wrist band

Six Flags contractor unveils new wrist band

Reporter San­dra Pedici­ni of the Orlan­do Sen­tinel reports that acces­so, a tech­nol­o­gy com­pa­ny with North Amer­i­can head­quar­ters in Lake Mary, on Tues­day unveiled a new elec­tron­ic wrist band that will be used at Six Flags and oth­er parks it works with.

Change of Auditor

Change of Auditor

acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, today announces that it has appoint­ed KPMG LLP as its audi­tor fol­low­ing a com­pre­hen­sive ten­der process. KPMG, whose appoint­ment is effec­tive as of today, replaces BDO LLP, which has been the Group’s audi­tor since August 2012.

**accesso** provides LoQueue virtual queuing solution to Wet ‘n’ Wild Sydney

accesso provides LoQueue virtual queuing solution to Wet ‘n’ Wild Sydney

Blooloop reports that lead­ing tech­nol­o­gy solu­tions provider to the leisure indus­try, acces­so, has signed a three-year deal with Vil­lage Road­show Theme Parks to pro­vide its acces­so LoQueue vir­tu­al queu­ing solu­tion at Wet’n’Wild Sydney.

Nine attrac­tions at the Aus­tralian water­park will uti­lize accesso’s patent­ed Qband system.

**accesso** makes a splash with Sydney water park deal

accesso makes a splash with Sydney water park deal

Proac­tive Investors reports that acces­so Tech­nol­o­gy group PLC (LON:ACSO) has penned a three-year deal with Vil­lage Road­show Theme Parks which will see the group’s Qband used at nine attrac­tions at wet n’ Wild in Syd­ney — one of Aus­trali­a’s most vis­it­ed water parks.

**accesso** Webinar Series Presents: Simplify Your Email Marketing with our **accesso ShoWare** Solution.

accesso Webinar Series Presents: Simplify Your Email Marketing with our accesso ShoWare Solution.

At acces­so we believe that tech­nol­o­gy has the pow­er to rede­fine the guest expe­ri­ence. Our pow­er­ful and inno­v­a­tive solu­tions deliv­er break­through rev­enue gen­er­at­ing tech­nol­o­gy for our clients around the world so they can focus on pro­vid­ing out­stand­ing expe­ri­ences to guests. We are excit­ed to announce a new enhance­ment to our acces­so ShoWare solu­tion’s Email Mar­ket­ing func­tion­al­i­ty that will help our clients sim­pli­fy and stream­line oper­a­tions while deliv­er­ing pow­er­ful insights to help increase tick­et sales. Watch our webi­nar video to learn more!

**accesso** Technology is hot stuff

accesso Technology is hot stuff

Lee Wild of Inter­ac­tive Investor today shared an update regard­ing acces­so Tech­nol­o­gy Group PLC (ACSO), not­ing that stock val­ue has tripled since last summer.

**accesso** has a spring in its step

accesso has a spring in its step

Proac­tive Investors today shared an update on acces­so Tech­nol­o­gy Group PLC, not­ing busi­ness wins and tech­no­log­i­cal advances as rea­sons for high­er annu­al prof­it and revenue.

**accesso** Webinar Series Presents: Building Loyal Patrons with our **accesso ShoWare** Solution's Memberships Module.

accesso Webinar Series Presents: Building Loyal Patrons with our accesso ShoWare Solution's Memberships Module.

Research shows it costs five times more to acquire new cus­tomers than it does to retain exist­ing ones. The phi­los­o­phy behind this is sim­ple: it’s much eas­i­er to keep patrons who are already famil­iar with your venue engaged than it is to start from scratch, find­ing new cus­tomers, mak­ing them aware of your venue and per­for­mances, and encour­ag­ing them to vis­it. Fur­ther­more, exist­ing patrons are more like­ly to step into deep­er lev­els of com­mit­ment than brand new cus­tomers. Watch our webi­nar to learn more about build­ing loy­al patrons with memberships!

Queue Tips: How to Use Electronic Ride Reservation to Manage Your Lines

Queue Tips: How to Use Electronic Ride Reservation to Manage Your Lines

Reporter Rena Gold­man of Aquat­ics Inter­na­tion­al recent­ly shared an arti­cle explor­ing the adap­tion of vir­tu­al queu­ing tech­nolo­gies with­in the leisure indus­try, specif­i­cal­ly focused on the water­park sec­tor and the poten­tial use of the acces­so LoQueueSM QbandSM device.

**accesso** Webinar Series Presents: Driving Donations with our **accesso ShoWare** Solution's Fund Management Features.

accesso Webinar Series Presents: Driving Donations with our accesso ShoWare Solution's Fund Management Features.

From glob­al crowd­fund­ing to micro-lend­ing, there are more ways for your patrons to par­tic­i­pate in char­i­ta­ble ini­tia­tives than ever before. If you are a the­atre or per­form­ing arts cen­ter whose vital­i­ty depends on suc­cess­ful fundrais­ing and devel­op­ment ini­tia­tives, you know the impor­tance of mak­ing the dona­tion process as easy as pos­si­ble for your donors, giv­ing them a vari­ety of pay­ment options (mail­ing a check, drop­ping off cash, or mak­ing a dona­tion online with a cred­it card) to suit their needs, and com­mu­ni­cat­ing with them in their desired for­mat, whether by postal mail, email, phone call, or social media. How­ev­er, there’s anoth­er way to reach your char­i­ta­ble donors at an even more con­ve­nient time: when they are pur­chas­ing tick­ets to your shows! Watch our webi­nar to learn more about dri­ving dona­tions with fund management.

**accesso** Webinar Series Presents: Simplify and Streamline Your Rentals Process with our **accesso Siriusware** Solution.

accesso Webinar Series Presents: Simplify and Streamline Your Rentals Process with our accesso Siriusware Solution.

Your guests don’t enjoy wait­ing, so accel­er­ate their expe­ri­ence with tech­nol­o­gy designed with your ski venue in mind! The acces­so Sir­iusware rentals mod­ule offers a vari­ety of help­ful and easy-to-use fea­tures to make the rentals process speedy and seam­less for your guests, so they can get out on the moun­tain and enjoy the day. Watch our webi­nar to learn how to sim­pli­fy and stream­line your rentals process!

**accesso** Webinar Series Presents: Give Your Guests Financial Flexibility with our **accesso Siriusware** Payment Plans Module.

accesso Webinar Series Presents: Give Your Guests Financial Flexibility with our accesso Siriusware Payment Plans Module.

For your guests, vis­it­ing your venue might be a big invest­ment — one they plan care­ful­ly and save up for over time. How can you help to ease the bur­den of cost for your guests so they can stress less, enjoy more, come back more often and have a bet­ter expe­ri­ence over­all? Pay­ment plans are the easy answer, and they can be sur­pris­ing­ly sim­ple and easy to imple­ment. Watch our webi­nar to learn more!

Introducing Enhanced Checkout!

Introducing Enhanced Checkout!

Katie Reil­ly intro­duces us to our acces­so ShoWare solu­tion’s new enhanced check­out and how it can help increase con­ver­sions in your eCom­merce store.

**accesso** Webinar Series Presents: Increase Online Conversions with our **accesso ShoWare** Solution's Enhanced Checkout.

accesso Webinar Series Presents: Increase Online Conversions with our accesso ShoWare Solution's Enhanced Checkout.

In today’s eCom­merce land­scape, cus­tomers expect a shop­ping expe­ri­ence that is engag­ing and easy, whether they are using a mobile device, tablet or com­put­er. If a retailer’s page is com­pli­cat­ed to nav­i­gate, loads slow­ly, or requires too many steps to com­plete an order, cus­tomers are more inclined to aban­don their cart. A study by CPC Strat­e­gy found that over 68% of all online shop­ping carts were aban­doned, cost­ing the retail indus­try over $18 Bil­lion dol­lars in lost sales. Watch our webi­nar to learn more about increas­ing online con­ver­sions with enhanced checkout. 

**accesso** Webinar Series Presents: Navigating eCommerce in a Mobile Landscape.

accesso Webinar Series Presents: Navigating eCommerce in a Mobile Landscape.

Many venues still think of tick­et­ing from the onsite pur­chas­ing per­spec­tive, with the front gate or box office being the first inter­ac­tion point with a guest. In real­i­ty, most guests today will have already vis­it­ed your venue’s web­site before they arrive. In fact, you can expect that about half of your guests will be brows­ing your web­site from their smart­phone look­ing to learn more about your attrac­tion and tick­et offer­ings. Are you pre­pared to make a great first impres­sion? Watch our webi­nar to learn more about nav­i­gat­ing eCom­merce in today’s mobile landscape!

**accesso** Webinar Series Presents: The Latest in Ski Industry Innovations from **accesso**.

accesso Webinar Series Presents: The Latest in Ski Industry Innovations from accesso.

Ski resorts face a unique set of oper­a­tional chal­lenges, from man­ag­ing cus­tomer data through­out a vis­it to ensur­ing guests have quick and easy access to the gear and ser­vices they require. With over 20 years of expe­ri­ence in ski, acces­so tru­ly under­stands the unique needs of ski areas. Watch our webi­nar to learn about our recent inno­va­tions for the ski industry!

**accesso** Webinar Series Presents: Advanced Reporting and Business Intelligence with our **accesso ShoWare** Solution.

accesso Webinar Series Presents: Advanced Reporting and Business Intelligence with our accesso ShoWare Solution.

Under­stand­ing data is the key to opti­miz­ing busi­ness oper­a­tions and grow­ing your patron base. Whether it’s know­ing how to spend your adver­tis­ing bud­get, how to price dif­fer­ent sec­tions of your venue, or how to staff your box office, hav­ing this infor­ma­tion avail­able and eas­i­ly-digestible can empow­er you to make deci­sions that dri­ve the suc­cess of your orga­ni­za­tion for­ward for many years to come. Watch our webi­nar to learn more!

**accesso** Webinar Series Presents: The Latest in Museum Management Innovations from **accesso**.

accesso Webinar Series Presents: The Latest in Museum Management Innovations from accesso.

Cul­tur­al insti­tu­tions and muse­ums pro­vide mind-open­ing expe­ri­ences to guests every day, but it can be chal­leng­ing to extend that won­der and awe into your tech­nol­o­gy solu­tions. At acces­so, we under­stand the impor­tance of build­ing strong, last­ing rela­tion­ships with your vis­i­tors to earn their loy­al­ty and con­vert those casu­al guests into life­long mem­bers and donors. Watch our webi­nar to learn more about our recent inno­va­tions for muse­ums and cul­tur­al institutions!

Magic lies beyond Merlin for **accesso**, says Peel Hunt

Magic lies beyond Merlin for accesso, says Peel Hunt

Proac­tive Investors shared a report detail­ing bro­ker Peel Hunt’s assess­ment of acces­so Tech­nol­o­gy Group PLC (LON:ACSO), which includes the broker’s increase in tar­get price on the stock to 1,600p from 1,280p (cur­rent price: 1,308p).

Steve Brown named CEO at **accesso**

Steve Brown named CEO at accesso

Orlan­do Sen­tinel reporter Paul Brinkmann shared news of Steve Brown’s pro­mo­tion from chief oper­at­ing offi­cer at acces­so to chief exec­u­tive offi­cer and president.

Give Your Customers Some Credit!

Give Your Customers Some Credit!

Wen­di Yanez presents cre­ative uses for patron account cred­its, a fea­ture of our acces­so ShoWare solu­tion which allows a bal­ance to be held on a customer’s account for future use. 

**accesso Technology Group** PLC directors pare holdings

accesso Technology Group PLC directors pare holdings

Reporter John Har­ring­ton of Proac­tive Investors shared news that around 8.9% of the exist­ing shares in acces­so Tech­nol­o­gy Group (LON:ACSO), the vir­tu­al queu­ing” com­pa­ny, have been placed with insti­tu­tion­al investors.

**accesso** Directors Plan to Sell Down Shareholdings to Institutions

accesso Directors Plan to Sell Down Shareholdings to Institutions

Lon­don South East shared a sto­ry from reporter Han­nah Boland of Alliance News detail­ing the plans of some of acces­sos direc­tors and oth­er share­hold­ers to sell up to 2.0 mil­lion shares in the com­pa­ny to insti­tu­tion­al investors in an accel­er­at­ed bookbuild.

Bank cash to fuel theme park ticketing firm

Bank cash to fuel theme park ticketing firm

Dig­i­tal News Edi­tor David Casey of Insid­er Media Lim­it­ed to day shared news that acces­so Tech­nol­o­gy Group PLC (AIM:ACSO) has secured a new finance facil­i­ty to fund its acqui­si­tion plans and revealed rev­enues have risen clos­er to £100m.

Good Data, Better Year.

Good Data, Better Year.

Drew Bel­mont dis­cuss­es how our acces­so ShoWare solu­tion’s inte­gra­tion with Good­Da­ta pro­vides advanced ana­lyt­ics and report­ing capabilities.

**accesso** Signs Deals With Three New Attractions

accesso Signs Deals With Three New Attractions

Blooloop recent­ly shared news of acces­sos three newest con­tract wins for the acces­so Sir­iusware prod­uct line, includ­ing Taos Ski Val­ley, the Muse­um of Sci­ence and Indus­try, and the Acad­e­my of Nat­ur­al Sci­ences of Drex­el University. 

New Contract Wins - September 2015

New Contract Wins - September 2015

acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, today announces eight new con­tract wins across its ShoWare® and acces­so Sir­iuswareSM solu­tions.

Merlin magic boosts **accesso** shares

Merlin magic boosts accesso shares

Investors Chron­i­cle today released an analy­sis of acces­so (LON:ACSO) stock, not­ing that “(s)trong rev­enue growth, mul­ti­ple busi­ness wins and a leap in under­ly­ing oper­at­ing prof­it would – tak­en alone – have made for a sol­id set of half-year results for acces­so (ACSO).

Confident **accesso** sees revenues climb

Confident accesso sees revenues climb

Proac­tive Investors UK shared updates regard­ing acces­sos (LON:ACSO) earn­ing fore­casts for the remain­der of 2015, not­ing that acces­so expects to meet its recent­ly upgrad­ed earn­ings fore­casts as inter­im rev­enues jumped by almost a quarter.

Merlin partners with **accesso**

Merlin partners with accesso

Adri­an Lennox of Inter­Park recent­ly shared news of acces­sos exclu­sive long-term agree­ment with Mer­lin Enter­tain­ments group to pro­vide its ful­ly host­ed onsite tick­et­ing and eCom­merce solu­tions across the operator’s glob­al portfolio. 

Dream Tickets

Dream Tickets

Reporter Kath Hud­son of Attrac­tions Man­age­ment mag­a­zine recent­ly penned an arti­cle exam­in­ing the advance­ment of tick­et­ing sys­tems and the many cur­rent and upcom­ing trends improv­ing guest expe­ri­ences and expand­ing the operator’s bot­tom line.

**accesso** signs 7-year deal with Merlin Entertainments

accesso signs 7-year deal with Merlin Entertainments

Reporter San­dra Pedici­ni of the Orlan­do Sen­tinel shared news this morn­ing that acces­so Tech­nol­o­gy Group plc has signed an exclu­sive long-term agree­ment with Mer­lin Enter­tain­ments Group Ltd. to pro­vide tick­et­ing and eCom­merce ser­vices across the oper­a­tor’s glob­al portfolio.

**accesso** shares surge as it strikes global deal with Merlin

accesso shares surge as it strikes global deal with Merlin

Proac­tive Investors shared news this morn­ing of a surge in acces­so Tech­nol­o­gy Group (ASCO) shares fol­low­ing two announce­ments from the com­pa­ny, one reveal­ing an exclu­sive long term agree­ment with attrac­tions giant Mer­lin Enter­tain­ments (LON:MERL) to pro­vide onsite tick­et­ing and eCom­merce, and the oth­er pre­dict­ing improv­ing earn­ings for the next two and a half years as new con­tracts are fulfilled.

Malaysia park, Lake Mary’s **accesso** sign deal

Malaysia park, Lake Mary’s accesso sign deal

Orlan­do Sen­tinel reporters San­dra Pedici­ni and Caitlin Dineen recent­ly pub­lished news of accesso‘s newest con­tract with Malaysia’s newest theme park, Movie Ani­ma­tion Park Stu­dios, which appeared in the June 29, 2015 edi­tion of the paper.

**accesso** Receives The Queen’s Award for Innovation

accesso Receives The Queen’s Award for Innovation

Blooloop recent­ly shared news that acces­so has won The Queen’s Award for Inno­va­tion in recog­ni­tion of the acces­so LoQueue vir­tu­al queu­ing solu­tion, which allows vis­i­tors to reserve their place in line vir­tu­al­ly using a pro­pri­etary hand­held device, smart phone or RFID wristband. 

**accesso** Announces Siriusware Rebrand

accesso Announces Siriusware Rebrand

Blooloop recent­ly shared news from acces­so® announc­ing the rebrand­ing of Sir­iusware Sale­s­point Solu­tions, which will now be the acces­so Sir­iuswareSM solution

Screaming growth at **accesso**

Screaming growth at accesso

Reporter Theron Mohamed of Investors Chron­i­cle shared an update on acces­so Tech­nol­o­gy Group (LON:ACSO) report­ing the firm’s under­ly­ing oper­at­ing prof­it for 2014 was up 21 percent.

**accesso** sees profits surge in ‘strong year’

accesso sees profits surge in ‘strong year’

Reporter Phillip Whiterow of Proac­tive Investors recent­ly shared an update on tick­et­ing and vir­tu­al queu­ing spe­cial­ist, acces­so (LON:ACSO) and the record prof­its expe­ri­enced by the com­pa­ny in 2014.

**accesso** schedules FY results

accesso schedules FY results

Stock​Mar​ketWire​.com shared that acces­so Tech­nol­o­gy Group, plc (AIM:ACSO) will announce pre­lim­i­nary results for the 12 months end­ed 31 Decem­ber on 18 March.

Mission Admission – More than just a ticket to ride!

Mission Admission – More than just a ticket to ride!

Park World Mag­a­zine recent­ly pub­lished a pan­el dis­cus­sion between TJ Chris­tensen, senior vice pres­i­dent of busi­ness devel­op­ment for North Amer­i­ca and Europe at acces­so®; John Gib­son of Best Union UK/​OmniTicket Net­work; and Bal­a­ji Venu­gopal, founder and direc­tor of Sem­nox Solu­tions in India.

**accesso** is just the ticket

accesso is just the ticket

Reporter Steven Fraz­er of Shares Mag­a­zine recent­ly shared details of the Bro­ker Con­sen­sus rat­ing encour­ag­ing investors to buy stock in acces­so® (ACSO:AIM), which he not­ed as hav­ing An excel­lent growth track record…” as well as being “…prof­itable and cash generative.” 

Nashville Zoo signs on with **accesso**

Nashville Zoo signs on with accesso

ORLAN­DO, Fla. (13-Feb­ru­ary-2015) –acces­so (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, has signed a three-year agree­ment with the Nashville Zoo to pro­vide tick­et­ing and eCommerce.

Navy Pier Selects **accesso** for Ticketing and e-Commerce

Navy Pier Selects accesso for Ticketing and e-Commerce

ORLAN­DO (20-Jan­u­ary-2015) –acces­so (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, has signed a three-year agree­ment with Navy Pier, Inc. to pro­vide the acces­so Pass­port® tick­et­ing solu­tion to the 50-acre Chica­go landmark.

ShoWare Contract Wins Expand **accesso** Global Client Base.

ShoWare Contract Wins Expand accesso Global Client Base.

FRES­NO, Calif. (18-Decem­ber-2014) – ShoWare™, a recent­ly acquired divi­sion of acces­so® Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, today announced 11 con­tract wins and one sig­nif­i­cant renew­al across three regions.

**accesso** Solutions Gain Momentum with Cultural Attractions

accesso Solutions Gain Momentum with Cultural Attractions

LON­DON (15-Decem­ber-2014) – acces­so® Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, is expe­ri­enc­ing a grow­ing lev­el of inter­est in its solu­tions from cul­tur­al attractions.

**accesso** pre-tax profits to be ahead of forecasts

accesso pre-tax profits to be ahead of forecasts

Stock​Mar​ketWire​.com shared news of accesso‘s pre-tax prof­its and cash gen­er­a­tion, which have pushed ahead of mar­ket fore­casts as new and exist­ing cus­tomer wins have fueled strong performance.

Bob’s Space Racers founder receives honor

Bob’s Space Racers founder receives honor

Orlan­do Sen­tinel reporter San­dra Pedici­ni recent­ly shared news of acces­so’s efforts to cre­ate a queue­less theme park expe­ri­ence, includ­ing a tri­al with a major Euro­pean theme park. 

**accesso** acquires VisionOne, Worldwide, Ltd.

accesso acquires VisionOne, Worldwide, Ltd.

LON­DON (10-Novem­ber-2014) – acces­so Tech­nol­o­gy Group plc (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, today announced that it has acquired VisionOne World­wide Ltd…

**accesso** extends Palace contract

accesso extends Palace contract

Inter­park recent­ly shared the news that acces­so has extend­ed its rela­tion­ship with attrac­tions oper­a­tor Palace Enter­tain­ment for three more years

**accesso** Unveils Next Gen Version of Qband

accesso Unveils Next Gen Version of Qband

LON­DON (9‑Oc­to­ber-2014) – acces­so Tech­nol­o­gy Group plc (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, today announced the next gen­er­a­tion of QbandSM, the wear­able vir­tu­al queu­ing solu­tion specif­i­cal­ly designed for water parks.

Palace Entertainment Extends Agreement with **accesso**

Palace Entertainment Extends Agreement with accesso

LON­DON (15-Octo­ber-2014) – acces­so (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, today announced that it has signed a three-year exten­sion to its exist­ing agree­ment with Palace Enter­tain­ment, one of the lead­ing leisure park oper­a­tors in the Unit­ed States.

Merlin attractions will test **accesso** technology

Merlin attractions will test accesso technology

Orlan­do Sen­tinel reporter San­dra Pedici­ni recent­ly report­ed that Mer­lin Enter­tain­ments will test the acces­so Pass­port® tick­et­ing suite at four Cen­tral Flori­da loca­tions, includ­ing the Orlan­do Eye, Madame Tus­sauds Orlan­do, Legoland Flori­da and SEA LIFE Orlando. 

Thrilling Ride at **accesso**

Thrilling Ride at accesso

Investors Chron­i­cle reporter Theron Mohamed recent­ly report­ed on acces­so’s suc­cess so far in 2014, includ­ing its first instal­la­tion in Asia with The Movie Ani­ma­tion Park Stu­dios and antic­i­pat­ed growth in the South Kore­an theme park market. 

**accesso** Signs Partnership with Vision Works Global

accesso Signs Partnership with Vision Works Global

LON­DON (12-August-2014) – acces­so® Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, has announced a three-year part­ner­ship with Vision Works Glob­al to help facil­i­tate accesso’s expan­sion into the fast-grow­ing South Kore­an theme park mar­ket place.

**accesso** Enhances Industry Leading eCommerce Solution

accesso Enhances Industry Leading eCommerce Solution

ORLAN­DO, Fla. (31-July-2014) —acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, today announced the release of the lat­est acces­so Pass­port® eCom­merce solu­tion packed with a range of enhance­ments that make it eas­i­er for attrac­tions to meet the grow­ing demands of guests buy­ing on desk­top, tablet and mobile devices.

Ripley's Aquarium of Canada Signs On with **accesso**

Ripley's Aquarium of Canada Signs On with accesso

ORLAN­DO (28-July-2014) – acces­so® Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, has signed a three-year agree­ment with Ripley’s Enter­tain­ment, a glob­al leader in fam­i­ly enter­tain­ment, to fea­ture the acces­so Pass­port eCom­merce plat­form at Ripley’s Aquar­i­um of Cana­da in Toronto.

SEA LIFE Birmingham Signs on with **accesso**

SEA LIFE Birmingham Signs on with accesso

ORLAN­DO (23-July-2014) – acces­so® Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, has signed an agree­ment with SEA LIFE Birm­ing­ham (UK)…

LEGOLAND Windsor adding smartphone-based queuing

LEGOLAND Windsor adding smartphone-based queuing

Break­ing Trav­el News recent­ly report­ed on the exten­sion of the acces­so LoQueue Qbot solu­tion and addi­tion of the Qsmart solu­tion to LEGOLAND Wind­sor Resort, a part of Mer­lin Enter­tain­ments Group.

Caesars Entertainment Selects **accesso** for Ticketing & eCommerce for the Las Vegas High Roller

Caesars Entertainment Selects accesso for Ticketing & eCommerce for the Las Vegas High Roller

ORLAN­DO, Fla. (1‑April-2014) – Cae­sars Enter­tain­ment has select­ed acces­so (AIM:ACSO) to devel­op and sup­port the com­pre­hen­sive tick­et­ing frame­work for the Las Vegas High Roller, the world’s tallest obser­va­tion wheel at The LINQ, a $550-mil­lion open air shop­ping, din­ing and enter­tain­ment dis­trict locat­ed at the heart of the Las Vegas Strip.

Merlin Entertainments Signs Master Service Agreement with **accesso**

Merlin Entertainments Signs Master Service Agreement with accesso

LON­DON (31-Mar-2014) – acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, today announced the sign­ing of a Mas­ter Ser­vice Agree­ment with Mer­lin Enter­tain­ments plc, Europe’s num­ber one, and the world’s sec­ond-largest vis­i­tor attrac­tions operator.

Hold on tight at **accesso**

Hold on tight at accesso

Reporter Theron Mohamed offered insight into the recent stock mar­ket per­for­mance of acces­so Tech­nol­o­gy Group, plc (ACSO).

**accesso** Expands in Europe

accesso Expands in Europe

ORLAN­DO, Fla. (24-March-2014) – acces­so (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, has signed an agree­ment with Com­pag­nies des Alpes (CDA) to pro­vide the acces­so Pass­port® eCom­merce solu­tion for its parks in Bel­gium and Hol­land – Wal­i­bi Bel­gium, Belle­waerde Park, Aqual­i­bi Bel­gium, Wal­i­bi Hol­land and Dolfinarium.

Siriusware Signs On Five Major Attractions.

Siriusware Signs On Five Major Attractions.

TAOS, NM (17-March-2014) – Sir­iusware, a divi­sion of acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy provider to the glob­al attrac­tions indus­try, today announced five major con­tract wins.

Kennedy Space Center to use **accesso** for eCommerce

Kennedy Space Center to use accesso for eCommerce

LON­DON (11-March-2014) – acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the glob­al attrac­tions and leisure indus­try, is pleased to announce that it has signed a three year agree­ment with Delaware North Com­pa­nies Parks & Resorts at KSC, Inc. (“Delaware North”) to pro­vide eCom­merce and mobile tick­et­ing sup­port to the world-renowned Kennedy Space Cen­ter Vis­i­tor Complex.

SeasonPass Podcast Interviews **accesso** CEO Tom Burnet

SeasonPass Podcast Interviews accesso CEO Tom Burnet

ORLAN­DO (13-Feb­ru­ary-2014) –The Sea­son­Pass Pod­cast team recent­ly inter­viewed acces­so CEO Tom Bur­net at IAA­PA 2013 and learned the back sto­ry behind the devel­op­ment of acces­so LoQueue’s vir­tu­al queu­ing technology.

**accesso** Gets Sirius

accesso Gets Sirius

Growth Com­pa­ny Investor reporter Ben Jaglom report­ed on acces­so®s recent acqui­si­tion of Sir­iusware.

**accesso** acquires Siriusware

accesso acquires Siriusware

LON­DON (5‑De­cem­ber-2013) – acces­so Tech­nol­o­gy Group plc (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider to the attrac­tions and leisure indus­try, today announced that it has acquired Sir­iusware, a lead­ing North Amer­i­can provider of tick­et­ing and point-of-sale (POS) soft­ware and hard­ware solu­tions to the leisure indus­try, with par­tic­u­lar strength in the ski and snow sports sector.

Lo-Q is now **accesso**

Lo-Q is now accesso

LON­DON (12-Novem­ber-2013) – Lo‑Q plc (AIM:LOQ), the pre­mier tech­nol­o­gy solu­tions provider to the attrac­tions and leisure indus­try, today announced a new cor­po­rate iden­ti­ty – acces­so®.

Lo-Q Wins Prestigious IAAPA Brass Ring Award for Q-Band Product

Lo-Q Wins Prestigious IAAPA Brass Ring Award for Q-Band Product

LON­DON (Novem­ber 15, 2012) – Lo‑Q (AIM: LOQ), the AIM list­ed provider of vir­tu­al queu­ing sys­tems for theme parks, water parks and major attrac­tions, is proud to announce that it has been award­ed an Inter­na­tion­al Asso­ci­a­tion of Amuse­ment Parks and Attrac­tions (IAA­PA) Brass Ring Award for its Q‑band, the Company’s rev­o­lu­tion­ary water park product.

Q-Smart Virtual Queuing Technology Will Debut at Compagnie des Alpes’ Walibi Holland

Q-Smart Virtual Queuing Technology Will Debut at Compagnie des Alpes’ Walibi Holland

Lo‑Q plc (AIM: LOQ), the AIM-list­ed provider of vir­tu­al queu­ing sys­tems for theme parks and major attrac­tions, is pleased to announce that it has signed a new agree­ment with Com­pag­nie des Alpes, a France-based hold­ing com­pa­ny active in the tourism and leisure indus­try, to bring Q‑smart, Lo‑Q’s new patent­ed smart­phone based queu­ing solu­tion, to Wal­i­bi Hol­land, one of the Netherland’s top theme parks.

Palace Entertainment Chooses **accesso** Online Ticketing Solution to Drive Revenue

Palace Entertainment Chooses accesso Online Ticketing Solution to Drive Revenue

acces­so, the lead­ing provider of eCom­merce and mobile tick­et­ing solu­tions for theme parks and enter­tain­ment venues in the U.S., has recent­ly com­plet­ed the roll­out of their rev­o­lu­tion­ary SHOP­LAND 4.0 online tick­et­ing solu­tion and eCom­merce plat­form across 16 of Palace Entertainment’s largest amuse­ment parks and water parks.

Herschend Family Entertainment Leverages **accesso** MOBILE

Herschend Family Entertainment Leverages accesso MOBILE

acces­so®, the lead­ing provider of e‑commerce and mobile tick­et­ing solu­tions for the attrac­tions indus­try in the U.S., has recent­ly com­plet­ed the roll­out of their award win­ning acces­so MOBILE plat­form across sev­en of Her­schend Fam­i­ly Entertainment’s locations.

**accesso** Provides eCommerce to Two Top Seattle Attractions

accesso Provides eCommerce to Two Top Seattle Attractions

The icon­ic Space Nee­dle, cel­e­brat­ing its 50th Anniver­sary, and Chi­hu­ly Gar­den and Glass, a new art expe­ri­ence fea­tur­ing the work of renowned artist Dale Chi­hu­ly, have deployed accesso’s com­pre­hen­sive tick­et­ing plat­form, includ­ing front gate point of sale, group sales, access con­trol, ecom­merce and mobile tick­et­ing to enhance tick­et sales and opti­mize their guest experience.

Cedar Fair Chooses **accesso** to Drive eCommerce Platform

Cedar Fair Chooses accesso to Drive eCommerce Platform

Cedar Fair (NYSE: FUN), a leader in region­al amuse­ment parks, water parks and active enter­tain­ment, is pleased to announce that it has engaged acces­so, a lead­ing provider of com­merce solu­tions, to uti­lize their pre­mier eCom­merce and mobile tech­nol­o­gy across its renowned port­fo­lio of parks.

**accesso** MOBILE Named 2011 Best New Product by IAAPA

accesso MOBILE Named 2011 Best New Product by IAAPA

acces­so MOBILE the attrac­tion industry’s first com­pre­hen­sive mobile con­tent and com­merce solu­tion, has been rec­og­nized as Best New Prod­uct 2011 for Tech­nol­o­gy Applied to Amuse­ments by the Inter­na­tion­al Asso­ci­a­tion of Amuse­ment Park and Attrac­tions (IAA­PA) dur­ing the association’s annu­al Attrac­tions Expo tak­ing place this week in Orlando.

Leveraging Mobile Technology to Enhance the Guest Experience

Leveraging Mobile Technology to Enhance the Guest Experience

Blooloop’s Chad Emer­son caught up with TJ Chris­tensen, Direc­tor of Busi­ness Devel­op­ment at acces­so to dis­cuss why attrac­tions should stay ahead of the curve,” espe­cial­ly when it comes to mobile tech­nol­o­gy and its impli­ca­tions for the guest experience.