5 Features to Support Reopening in 2021: Live Streaming

5 Features to Support Reopening in 2021: Live Streaming

Watch and learn about the new live stream­ing fea­ture for our acces­so ShoWare box office tick­et­ing solu­tion! See how you can increase rev­enue and offer your patrons the abil­i­ty to safe­ly view your per­for­mances with­out tak­ing a seat in your theatre.

8 Ticketing Tools for Giving Back

8 Ticketing Tools for Giving Back

The sea­son for giv­ing back is espe­cial­ly mean­ing­ful this year, with COVID-19 tak­ing a dra­mat­ic toll on peo­ple and orga­ni­za­tions around the world. Whether your venue has been able to reopen or not, you can look to the tools in your tick­et­ing sys­tem to help you recap­ture rev­enue and engage with your audi­ence. Read on to dis­cov­er 8 tick­et­ing tools for giv­ing back. No mat­ter your indus­try, our fea­ture-rich solu­tions are here to help sup­port your venue’s efforts to boost fundrais­ing ini­tia­tives this year!

Tips for Reopening with **accesso Siriusware**

Tips for Reopening with accesso Siriusware

Nav­i­gat­ing the COVID-19 pan­dem­ic has been no small feat for attrac­tions around the world. While some muse­ums, zoos, aquar­i­ums and insti­tu­tions have not yet been able to safe­ly reopen, it’s encour­ag­ing to hear suc­cess sto­ries from those who have been able to recon­fig­ure their oper­a­tions to sup­port safe social dis­tanc­ing. We asked Louis Aguila, Direc­tor of Prod­uct Man­age­ment for our acces­so Sir­iusware point of sale tick­et­ing solu­tion, to share insight into how our clients are using our tech­nol­o­gy to oper­ate safe­ly in a COVID envi­ron­ment. Watch our video and read on to learn best prac­tices, tips for using exist­ing acces­so Sir­iusware mod­ules and new enhance­ments that can help you dur­ing this chal­leng­ing time.

Empathizing with Guests in a COVID-19 World: How to Anticipate the Needs of Your Customers in the ‘New Normal.’

Empathizing with Guests in a COVID-19 World: How to Anticipate the Needs of Your Customers in the ‘New Normal.’

Pre­sent­ed at the blooloop V‑Expo 2020 Inno­va­tion Auditorium

In a COVID-19 world, the desires of con­sumers have been trans­formed. From the rapid accel­er­a­tion of cer­tain tech­nolo­gies to the sud­den need to main­tain phys­i­cal dis­tance, the attrib­ut­es of a suc­cess­ful venue last year may now be per­ceived as lia­bil­i­ties. Yet, one thing holds true: the guest expe­ri­ence reigns supreme. Venues which seek to under­stand their guests and meet their needs in the moment will reap the rewards through increased per-caps, repeat busi­ness, pos­i­tive word-of-mouth and more. Watch as acces­so Sales Direc­tor Jere­my Gray and Vice Pres­i­dent of Sales George Ham­ble­ton dis­cuss best prac­tices for empathiz­ing with guests in a COVID world and read on to see how to antic­i­pate the needs of your cus­tomers in this New Normal.’

5 Takeaways from IAAPA’s “Safe, Secure and Successful Operations in the New Normal” Panel

5 Takeaways from IAAPA’s “Safe, Secure and Successful Operations in the New Normal” Panel

Attrac­tions from all indus­tries are deal­ing with the chal­lenges of social dis­tanc­ing and how to oper­ate safe­ly in a COVID envi­ron­ment. We had the priv­i­lege of shar­ing the IAA­PA Edu­ca­tion stage with Matt Blumhardt from Hol­i­day World & Splashin’ Safari and Daine Apple­ber­ry of Audubon Nature Insti­tute to dis­cuss ways to enhance the guest expe­ri­ence, boost rev­enue, build brand loy­al­ty and serve guests safe­ly dur­ing this chal­leng­ing time. Below are our top 5 take­aways and rec­om­men­da­tions from the session.

5 Pieces of Ski Tech to Invest in This Season

5 Pieces of Ski Tech to Invest in This Season

Ski sea­son is just around the cor­ner, and it’s excit­ing to see so many ski areas announc­ing their plans for re-open­ing. Is your tech­nol­o­gy ready to sup­port a great guest expe­ri­ence? Pro­tect your guests and staff with these 5 pieces of tech­nol­o­gy that can help you solve the social dis­tanc­ing chal­lenges of today while build­ing the foun­da­tion for a bet­ter guest expe­ri­ence tomorrow.

People of **accesso**: Scott Kelley – On Virtual Queuing, Innovation and 20 Years in the Industry

People of accesso: Scott Kelley – On Virtual Queuing, Innovation and 20 Years in the Industry

In this fea­ture, we were thrilled to inter­view an acces­so LoQueue® leg­end, Scott Kel­ley. Kel­ley holds the unique dis­tinc­tion of being the 2nd employ­ee hired in Amer­i­ca for our acces­so LoQueue team. As a Prod­uct Sup­port Man­ag­er, he has stepped foot in every park that has imple­ment­ed our acces­so in-park solu­tions like tick­et­ing and vir­tu­al queu­ing over the last two decades. He and his team vis­it each park to run cables, set-up the onsite equip­ment, and trou­bleshoot con­cerns once imple­men­ta­tion is com­plete. Kel­ley has also played an inte­gral role in the inno­va­tion and growth of our vir­tu­al queu­ing solutions.

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