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Steve Brown returns to accesso as new CEO

InPark Magazine shared news that Steve Brown has been appointed Chief Executive of accesso in order to support the company’s renewed focus on strategic objectives. Brown founded accesso in 2008 and served as President and CEO from 2016 – 2018 when he left the company. He returns to the company with a five-point strategic plan including refocusing employees, re-energizing the company’s client-centric approach, implementing operational efficiencies, streamlining operations and integrating key components of the company’s product portfolio.

accesso Learning Series: A Day in the Life of a Skier

One of the biggest challenges facing the ski industry today is attracting and retaining new skiers. In order to keep skiers returning and to ensure healthy season pass sales, it’s critical to focus on delivering an outstanding guest experience every step of the way. This involves not only looking for opportunities to be innovative but also, opportunities to minimize friction your guests may experience throughout their visit. Watch and learn tips for giving your skiers the best experience possible as accesso Senior Sales Director George Hambleton walks us through two very different guest journeys at a ski resort.

People of accesso: Mechele Larmore – On Her Passion for the Ski Industry and Empowering Her Team

In 2019 we launched our People of accesso” series to feature some of the extraordinary individuals who are essential to our team. We shined a spotlight on our Director of European Ticketing Operations Robin Goodchild, Product Owner of Ticketing Research and Development Valerie Wierenga and most recently Global Implementation Director Justine Dong. In this month’s feature, we are excited to introduce you to our Vice President of Sales, Mechele Larmore.

accesso® Announces Leadership Change; Steve Brown Returns as CEO

ORLANDO, Fla. (January 27, 2020) accesso Technology Group plc (AIM:ACSO), a leading solutions provider for attractions and venues worldwide, announced today a renewed focus on its strategic objective of delivering revenue and experience-enhancing solutions through the company’s array of proprietary, market-leading technology. To support this effort, Steve Brown has returned to accesso as Chief Executive Officer, replacing Paul Noland.

How to Prove the Value of Your Mobile App

You’ve put blood, sweat and tears into planning the launch of your first mobile app. It’s going to be a feature-rich, (mostly) bug-free application that you believe customers will love and adds value to your business. You have a robust go to market strategy including thousands of planned dollars towards marketing the app as soon as it’s released on the Apple & Google Play stores. But how do you know it’s successful, post-launch? How can you prove that it enhances the customer experience and simultaneously drives toward your company’s goals? If you can continually prove your app’s value to internal decision-makers via cold, hard KPIs and metrics.

accesso Webinar Series: How to Make Life Easier for Your Box Office

Whether you are a Box Office Man­ag­er for a per­form­ing arts cen­ter or the Gen­er­al Man­ag­er for a sports are­na, you are like­ly always looking for ways to make your box office operations more efficient. Luckily, there are tools in your ticketing software that can help! In our latest webinar, we asked accesso Client Services Manager Mikala Thompson to address three common areas that box offices struggle with and to share her expert tips for tackling these challenges.

accesso Learning Series: The Ease of Waivers with accesso and 1RISK

At accesso, we are dedicated to helping our clients exceed guest expectations through innovative technology solutions. Our integration with 1RISK gives guests a convenient and intuitive experience that can help reduce lengthy check in lines and eliminate the need for paper waiver storage for your organization. Watch as accesso Sales Engineer Lyndsay Jones introduces this time-saving feature in an exciting demo and read on to see how helpful the accesso and 1RISK waiver integration can be for your guests and venue!