Steve Brown returns to accesso as new CEO

InPark Mag­a­zine shared news that Steve Brown has been appoint­ed Chief Exec­u­tive of acces­so in order to sup­port the com­pa­ny’s renewed focus on strate­gic objec­tives. Brown found­ed acces­so in 2008 and served as Pres­i­dent and CEO from 2016 – 2018 when he left the com­pa­ny. He returns to the com­pa­ny with a five-point strate­gic plan includ­ing refo­cus­ing employ­ees, re-ener­giz­ing the com­pa­ny’s client-cen­tric approach, imple­ment­ing oper­a­tional effi­cien­cies, stream­lin­ing oper­a­tions and inte­grat­ing key com­po­nents of the com­pa­ny’s prod­uct portfolio.

accesso Learning Series: A Day in the Life of a Skier

One of the biggest chal­lenges fac­ing the ski indus­try today is attract­ing and retain­ing new skiers. In order to keep skiers return­ing and to ensure healthy sea­son pass sales, it’s crit­i­cal to focus on deliv­er­ing an out­stand­ing guest expe­ri­ence every step of the way. This involves not only look­ing for oppor­tu­ni­ties to be inno­v­a­tive but also, oppor­tu­ni­ties to min­i­mize fric­tion your guests may expe­ri­ence through­out their vis­it. Watch and learn tips for giv­ing your skiers the best expe­ri­ence pos­si­ble as acces­so Senior Sales Direc­tor George Ham­ble­ton walks us through two very dif­fer­ent guest jour­neys at a ski resort.

People of accesso: Mechele Larmore – On Her Passion for the Ski Industry and Empowering Her Team

In 2019 we launched our Peo­ple of acces­so” series to fea­ture some of the extra­or­di­nary indi­vid­u­als who are essen­tial to our team. We shined a spot­light on our Direc­tor of Euro­pean Tick­et­ing Oper­a­tions Robin Good­child, Prod­uct Own­er of Tick­et­ing Research and Devel­op­ment Valerie Wieren­ga and most recent­ly Glob­al Imple­men­ta­tion Direc­tor Jus­tine Dong. In this month’s fea­ture, we are excit­ed to intro­duce you to our Vice Pres­i­dent of Sales, Mechele Larmore.

accesso® Announces Leadership Change; Steve Brown Returns as CEO

ORLAN­DO, Fla. (Jan­u­ary 27, 2020) acces­so Tech­nol­o­gy Group plc (AIM:ACSO), a lead­ing solu­tions provider for attrac­tions and venues world­wide, announced today a renewed focus on its strate­gic objec­tive of deliv­er­ing rev­enue and expe­ri­ence-enhanc­ing solu­tions through the company’s array of pro­pri­etary, mar­ket-lead­ing tech­nol­o­gy. To sup­port this effort, Steve Brown has returned to acces­so as Chief Exec­u­tive Offi­cer, replac­ing Paul Noland.

Back to the future for accesso as former CEO returns and company opts to remain independent

Reporter John Har­ring­ton of Proac­tive Investors shared news that acces­so has end­ed the for­mal sale process with the deci­sion to remain an inde­pen­dent enti­ty, and that the com­pa­ny’s founder will be return­ing as Chief Exec­u­tive Offi­cer. Steve Brown, who served as Pres­i­dent and CEO from 2016 – 2018 will be return­ing to lead the company.

How to Prove the Value of Your Mobile App

You’ve put blood, sweat and tears into plan­ning the launch of your first mobile app. It’s going to be a fea­ture-rich, (most­ly) bug-free appli­ca­tion that you believe cus­tomers will love and adds val­ue to your busi­ness. You have a robust go to mar­ket strat­e­gy includ­ing thou­sands of planned dol­lars towards mar­ket­ing the app as soon as it’s released on the Apple & Google Play stores. But how do you know it’s suc­cess­ful, post-launch? How can you prove that it enhances the cus­tomer expe­ri­ence and simul­ta­ne­ous­ly dri­ves toward your company’s goals? If you can con­tin­u­al­ly prove your app’s val­ue to inter­nal deci­sion-mak­ers via cold, hard KPIs and metrics.

accesso Webinar Series: How to Make Life Easier for Your Box Office

Whether you are a Box Office Man­ag­er for a per­form­ing arts cen­ter or the Gen­er­al Man­ag­er for a sports are­na, you are like­ly always look­ing for ways to make your box office oper­a­tions more effi­cient. Luck­i­ly, there are tools in your tick­et­ing soft­ware that can help! In our lat­est webi­nar, we asked acces­so Client Ser­vices Man­ag­er Mikala Thomp­son to address three com­mon areas that box offices strug­gle with and to share her expert tips for tack­ling these challenges.

accesso Learning Series: The Ease of Waivers with accesso and 1RISK

At acces­so, we are ded­i­cat­ed to help­ing our clients exceed guest expec­ta­tions through inno­v­a­tive tech­nol­o­gy solu­tions. Our inte­gra­tion with 1RISK gives guests a con­ve­nient and intu­itive expe­ri­ence that can help reduce lengthy check in lines and elim­i­nate the need for paper waiv­er stor­age for your orga­ni­za­tion. Watch as acces­so Sales Engi­neer Lyn­d­say Jones intro­duces this time-sav­ing fea­ture in an excit­ing demo and read on to see how help­ful the acces­so and 1RISK waiv­er inte­gra­tion can be for your guests and venue!