Year-end Trading Update and Directorate Change

Year-end Trading Update and Directorate Change

accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment, hospitality and cultural markets, provides the following update on trading for the financial year ended 31 December 2018 and Board composition.

**accesso** Blog Series:  Reasons to Embrace Continuous Learning at Your Venue

accesso Blog Series: Reasons to Embrace Continuous Learning at Your Venue

In the fast-paced entertainment and leisure industries, change is the ultimate constant. In order to stay on top of these changes and remain competitive in the marketplace, business leaders are embracing continuous learning programs as a way to nurture their most valuable assets – their people. Read on to discover what is driving the need for continuous learning and to explore options that make sense for your organization, whether you are a theme park, museum or ski area!

**accesso** Blog Series: Serving Up a Hit Musical to New Audiences with **Ingresso**

accesso Blog Series: Serving Up a Hit Musical to New Audiences with Ingresso

In the theatre world, connecting with new audiences is extremely rewarding. Yes, opening night performances and sold-out houses are both exciting and gratifying, but at the end of the day, there’s nothing quite as special as knowing that you helped an audience member discover a performance, an idea or story for the very first time. Our Ingresso solution is designed to fuel experiences just like that by connecting events to new audiences from all around the world. We are pleased to be partnering with the Adelphi Theatre in London’s West End to introduce audiences to the Tony Award-nominated hit musical Waitress this year. It’s common to hear of shows that promise something for everyone, but Waitress has so many different layers and messages, and carries an incredible backstory of empowerment that can inspire many people in different ways.

**accesso**® and Merlin Entertainments Take Long-Standing Partnership to New Heights at The Bear Grylls Adventure

accesso® and Merlin Entertainments Take Long-Standing Partnership to New Heights at The Bear Grylls Adventure

With the use of accesso technology – including the accesso Passport® ticketing suite, the accesso LoQueueSM queuing suite and The Experience EngineTM solution – guests of The Bear Grylls Adventure will enjoy a truly immersive experience through every step of their journey, from ticketing to reservations, meal and gift shop purchases, and more. 

People of **accesso**: Robin Goodchild – From England to America and Back Again

People of accesso: Robin Goodchild – From England to America and Back Again

At accesso, many of our team members come from backgrounds working within the industries we serve. We pride ourselves on being experienced operators who run a technology company serving the attractions space, versus a technology company that happens to serve the market. 

accesso EMEA Director of Ticketing Operations Robin Goodchild is a shining example of this, having spent 16 years in amusement and attractions management before joining the accesso family. His passion for people first attracted him to the industry in 2000 and has served as the driving force of his career ever since. So, we sat down with Robin to learn more about his time in the industry, his change of course to the supplier side and what he sees as the greatest priorities for our European clients.  

**accesso** Blog Series: Volunteering with a Purpose

accesso Blog Series: Volunteering with a Purpose

The world today is more connected than ever, and we realize our business not only impacts our clients and employees but the global community as well. That’s why we provide volunteer time each year for our team members to give back to a charitable organization of their choice.

**accesso** and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

accesso and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

Amusement Today shared news of accesso’s partnership with Village Roadshow Theme Parks to elevate the guest experience. The new partnership, unveiled at the 2018 IAAPA Attractions Expo, will bring a holistic integration of accesso’s eCommerce ticketingvirtual queuing and guest experience management technology solutions to Australia’s largest theme park operator.

**accesso** and Village Roadshow Claim Landmark Partnership

accesso and Village Roadshow Claim Landmark Partnership

Ticketing Business News posted an article on accesso’s new strategic partnership with Village Roadshow Theme Parks to elevate the guest experience. The landmark agreement will strive to set a new operational standard for the attractions industry by allowing theme parks to engage with guests at every potential touchpoint using data gathered from accesso’s integrated queuingticketing and guest experience management solutions. 

accesso Webinar Series: eCommerce Imagery Best Practices.

accesso Webinar Series: eCommerce Imagery Best Practices.

It’s widely said that a picture is worth a thousand words. Whether you are selling tickets, meal deals or season passes, the images that you use online have a major influence on a guest’s decision to purchase. If you’re not a graphic designer, though, how do you know the difference between imagery that will convert and imagery that won’t? We recently asked Jeff Prystaijko, one of our senior designers at accesso, to share insights into eCommerce imagery best practices gained from nearly 15 years of design experience within the amusement and attractions industry.

**accesso** Blog Series: Why Attending Trade Shows is Important.

accesso Blog Series: Why Attending Trade Shows is Important.

We are less than a week away from one of the attraction industry’s largest trade shows of the year. The International Association of Amusement Parks and Attractions (IAAPA) will soon be bringing attractions, suppliers and vendors together for a week of education and collaboration in Orlando, Florida for the 100th anniversary Expo! Several trade shows come and go throughout the year, but are you taking advantage of all the great opportunities they can provide to you and your company? Whether you are thinking about attending a trade show for the first time or going to your 50th show, make sure you are benefiting from everything they have to offer!

**accesso** Blog Series: 5 Tips for Creating Effective In-App Marketing Copy.

accesso Blog Series: 5 Tips for Creating Effective In-App Marketing Copy.

Every business wants to create an amazing app experience, something that increases conversions and has lovable and useful features all wrapped up in an engaging user interface. Implementing effective marketing copy within your app is equally important, yet is often understated. It’s easy to think that engaging website copy will translate into similarly engaging app copy, but that isn’t necessarily the case. We’ve come up with these 5 tips to remove that learning curve and give your in-app marketing a boost to grow user satisfaction, increase app store ratings and drive conversions for your brand. 

**accesso** partners with Google to provide new booking option for attractions

accesso partners with Google to provide new booking option for attractions

Reporter Justine Maunder of Blooloop shared news of accesso’s partnership with Google to provide a new engagement channel connecting clients and customers. The partnership will allow customers to buy tickets to accesso-supported venues directly from Google Search, Maps and Assistant. It is made possible by accesso’s Ingresso distribution platform which enables venues to sell tickets through global third-party distribution channels in real time. 

People of **accesso**: Paul Noland - Music Lover, Launch Coaster Enthusiast, Open Communicator

People of accesso: Paul Noland - Music Lover, Launch Coaster Enthusiast, Open Communicator

Welcome to “People of accesso,” where we introduce you to our talented team members from all around the globe! Our hope is that this series will give you a small sample of the faces and personalities that make our company unique. For our first piece, we thought, what better person to begin with than our new CEO, Paul Noland? Paul is relatively new to the accesso family, and while many of us have had the pleasure of working with him directly, few know the full extent of the serendipitous and winding journey that brought him here.

**accesso** Client Seminar 2018: A Week of Learning in Paradise!

accesso Client Seminar 2018: A Week of Learning in Paradise!

We’ve just returned from a week of learning, networking and fun at our 2018 accesso Client Seminar in sunny San Diego, and based on the feedback we’ve received, this has been one of the best years yet! It was so much fun to catch up with familiar faces and to meet some of our new clients. This year, we were pleased to welcome over 225 attendees from 106 venues for intensive software training, collaborative roundtable sessions, breezy beachside breakfasts and tropical-themed evening events. Read on to discover more highlights from our week in paradise.

IAAPA, BRPH, **accesso**: Faces and places

IAAPA, BRPH, accesso: Faces and places

InPark Magazine reporter Martin Palicki interviewed accesso CEO Paul Noland along with other leisure industry leaders who recently took on new opportunities. Noland shares his thoughts on the state of the industry as well as insight into his new role at accesso. To read the full article, click here.

**accesso** Technology Group’s **Prism** product could shake up the UK festival market.

accesso Technology Group’s Prism product could shake up the UK festival market.

Reporter Calum Muirhead of Proactive Investors recently shared news of accesso’s 2018 performance and predictions for growth potentialWhile accesso is currently a leader in the theme park, cultural and live entertainment industries, their innovative products, such as the Prism wristband, present them with an opportunity to penetrate the UK’s £500 million festival market. 

**accesso** Blog Series: 3 Reasons to Attend **accesso** Client Seminar 2018.

accesso Blog Series: 3 Reasons to Attend accesso Client Seminar 2018.

It’s hard to believe that in less than 3 months, we will be packing our bags and heading to sunny San Diego for a week of learning and relaxation in paradise! In our last blog, we covered how an individual can justify a trip to accesso Client Seminar for themselves, but what if you’re still not convinced it’s right for your team? Maybe you’ve attended a few times in the past and are questioning the value of returning. Allow us to present 3 compelling reasons why you (or someone from your business) should attend our accesso Client Seminar.

**accesso** Blog Series: How to Justify Your Trip to **accesso** Client Seminar 2018

accesso Blog Series: How to Justify Your Trip to accesso Client Seminar 2018

Working in the leisure and entertainment industries can be exciting and exhilarating. Whether you manage ski resort ticketing or a performing arts center box office, you are part of the privileged few who often enjoy behind-the-scenes access to everything your venue has to offer. At the same time, it takes quite a lot of passion and dedication (and sometimes, a few extra cups of coffee) to balance all of the unique aspects that come with managing venues. Do you need a fresh dose of inspiration, insight and some R&R, too?  What if you could get all of that in a tropical setting and transform your career during the same week? Well, you can! Pack your laptop, sunscreen and flip flops, and get ready to join us in sunny San Diego, CA from September 16th-21st for accesso Client Seminar 2018!  

**accesso** Blog Series: Staying Relevant & Adaptable in Today's Ski Market.

accesso Blog Series: Staying Relevant & Adaptable in Today's Ski Market.

According to research conducted by the National Ski Areas Association (NSAA), the industry has faced two primary challenges in recent seasons: the aging out of its core target demographic, as baby boomers begin to move away from athletically-driven vacations and activities, and expense. However, with the help of impactful technology, you can seize the opportunity to craft meaningful experiences that your skiers want and deliver them in valuable ways that break down the price barrier.

Henry Ford Health System to Set New Standard for Patient Care Utilizing **accesso's** Newest Technology, The Experience Engine

Henry Ford Health System to Set New Standard for Patient Care Utilizing accesso's Newest Technology, The Experience Engine

ORLANDO, Fla. (March 1, 2018) – accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment, cultural and hospitality markets has announced its first ever healthcare patient experience partnership with Henry Ford Health System, a long-term agreement which will utilize The Experience Engine (TE2) platform to redefine how digital experience management software can power a greatly improved journey for patients, patient families and caregivers. This strategic alliance is the first of its kind in the country. 

**accesso** Blog Series: Recruiting for Your Company Culture.

accesso Blog Series: Recruiting for Your Company Culture.

There is an overwhelming amount of pressure these days on tech companies to create a millennial-minded workplace. A place with personality and culture. Somewhere its people can go to have breakfast, play games, hang out with their friends, and make a solid cappuccino with the perfect amount of froth. A place with good bones and thoughtful leaders who are supportive, inclusive and flexible; who aren’t afraid to shower their teams with the recognition they deserve for a job well-done. Mostly – and, importantly – they’re seeking a great place to work; to collaborate and innovate on challenging new ideas; to learn and to grow professionally and, perhaps, personally (if they’re lucky).

Paul Noland Named CEO of **accesso**

Paul Noland Named CEO of accesso

ORLANDO, Fla. (Feb 16, 2018) – accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment, hospitality, attractions and cultural markets, today announced that Paul Noland, current president and CEO of the International Association of Amusement Parks and Attractions (IAAPA), will succeed Steve Brown as accesso chief executive officer, effective April 9, 2018. Brown will step down from the accesso board of directors at that time and will continue to serve as an advisor to both Noland and the accesso board throughout 2018 to ensure a seamless transition.

Cedar Fair Extends **accesso Passport**® Agreement Through 2022

Cedar Fair Extends accesso Passport® Agreement Through 2022

ORLANDO, Fla. (Feb 12, 2018) – accesso Technology Group plc (AIM: ACSO) the premier technology solutions provider to leisure, entertainment, cultural, and hospitality markets, today announced an extension to its existing eCommerce agreement with Cedar Fair Entertainment Company (NYSE: FUN), one of the largest regional amusement-resort operators in the world.

**accesso** Webinar Series Presents: The **accesso** Ecosystem - Redefining the Guest Experience.

accesso Webinar Series Presents: The accesso Ecosystem - Redefining the Guest Experience.

The modern guest demands a seamless and sophisticated experience at your venue, and our job is to provide the technology that makes it possible. Over 1000 clients worldwide utilize our comprehensive solutions for ticketing, point-of-sale and virtual queuing, and with our recent acquisitions, our product portfolio continues to expand to new areas including distribution and customer engagement. While our solutions may appear siloed in these separate categories, the reality is that they are all part of a connected system that is constantly evolving to bring a more cohesive and powerful offering to our clients. Our Chief Technology Officer Eric Petrusic introduces us to this concept of the “accesso ecosystem” and what it means for venue operators, guests and future development.

**accesso** Blog Series: 7 Customer Experience Predictions for 2018

accesso Blog Series: 7 Customer Experience Predictions for 2018

As 2018 quickly approaches, it’s time for organizations to give serious thought to how they will address the customer experience in the coming year. In recent years, companies in all industries have recognized that it’s no longer safe to compete on product and price alone, and have prioritized customer experience (CX) efforts accordingly. Increasingly, marketers are taking a data-driven approach to CX that allows them to deliver highly-personalized, immersive experiences that make customers feel special and want to return to their brand again and again. As a result, we anticipate that 2018 will bring the highest expectations for a valuable and memorable experience from customers yet, as well as the highest risk of losing these customers to the competitors who can beat you to it.

**accesso** Webinar Series Presents: Introduction to Google Analytics.

accesso Webinar Series Presents: Introduction to Google Analytics.

Understanding data is the key to making better business decisions, but when it comes to tracking the performance of your online sales, it can be difficult for the average user to know where to start. As part of our commitment to partnership, we strive to empower our clients with the tools they need to analyze their eCommerce data effectively and efficiently. We know that many of our clients use Google Analytics as their web analytics tool, and others have shared that they are interested in getting started with this popular program. We asked our in-house expert Leslie Strickland, Manager of Business Intelligence, to share her top insights from managing analytics tracking for our accesso Passport clients in a recent webinar.

**accesso** Blog Series: Why Millennials, Why Now.

accesso Blog Series: Why Millennials, Why Now.

Millennials make up the largest generation to date, representing more than one quarter of the United States’ population and possessing more than $600 billion in buying power each year. By 2020, millennials are expected to account for 30 percent of retail sales in the United States.

**accesso** Partners with Village Roadshow Theme Parks  to Provide Streamlined Ticketing Solution

accesso Partners with Village Roadshow Theme Parks to Provide Streamlined Ticketing Solution

ORLANDO, Fla. (September 14, 2017) – accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment and cultural markets, has announced a five-year agreement with Village Roadshow Theme Parks, Australia’s largest theme park operator, to install the accesso Passport ticketing suite at Warner Bros. Movie World, Wet’n’Wild Sydney, Wet’n’Wild Gold Coast, Paradise Country and Sea World (Australia).

**accesso** boss believes Experience Engine can take it to new dimension

accesso boss believes Experience Engine can take it to new dimension

Proactive Investors UK today shared insights to accesso’s latest acquisition of San Diego-based technology company The Experience Engine (TE2), with chairman Tom Burnet commenting: “They are a fantastically talented group of people doing cutting edge work in the hospitality business.”

**accesso** Announces Plan To Acquire The Experience Engine (TE2)

accesso Announces Plan To Acquire The Experience Engine (TE2)

accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment and cultural markets, plans to acquire The Experience EngineTM (TE2) in a move that will provide accesso the capabilities to offer a heightened level of personalization and real-time marketing to customers across a range of venues including theme parks, ski resorts, hotels and other hospitality-focused operations.

**accesso** Webinar Series Presents: **accesso's** Latest Innovations for Ski.

accesso Webinar Series Presents: accesso's Latest Innovations for Ski.

Our accesso Siriusware solution offers a number of exciting features with ski in mind, underscoring our commitment to serving the ski industry as a fully integrated, end-to-end ticketing and point of sale solution. Our 1Risk electronic waiver integration makes waiver management quick and simple, with fully hosted electronic waivers that can be accessed from any accesso Siriusware point of sale terminal, from your website or from any self-entry station. Waivers can be directly attached to your customer’s record in the accesso Siriusware solution.

**accesso** Webinar Series Presents: **accesso's** Latest Innovations for Cultural Institutions.

accesso Webinar Series Presents: accesso's Latest Innovations for Cultural Institutions.

Cultural institutions and museums offer patrons the chance to step into the future, peek through a window into the past, and gaze inside the minds of creative geniuses - but finding ways to extend that same wonder into your technology solutions can be quite a challenge! At accesso, we understand the importance of cultivating strong and lasting relationships with your patrons to earn their loyalty and nurture them into lifelong members and donors.

**accesso** Technology scaling up as reach expands

accesso Technology scaling up as reach expands

Investor’s Chronicle reports that accesso spent 2016 investing heavily into wearable tech, as well as scaling up its existing ticketing solution accesso Passport for Merlin Entertainments, a major new client.

**accesso** going global with best-in-class technology

accesso going global with best-in-class technology

Proactive Investors reporter John Harrington shared news regarding accesso Technology Group plc’s 2016 financial results, reporting that the company experienced a strong year in what was considered an “investment phase.”