The Chattahoochee Nature Center Partners with accesso to Leverage Cloud-Based eCommerce Technology
Integration to Richen Guest Experience and Streamline Revenue Operations
ORLANDO, Fla. (Dec 4, 2019) – The Chattahoochee Nature Center (CNC) has entered into a strategic three-year agreement with accesso Technology Group plc (AIM:ACSO), the premier technology solutions provider for attractions and venues worldwide, to implement an award-winning, cutting-edge eCommerce ticketing system. The integration is set to launch in early 2020.
Founded in 1976, the CNC – a 127-acre center nestled in Roswell, just north of Atlanta, Georgia – has successfully delivered on its mission of connecting people with nature for over 40 years. Today, the grassroots environmental learning center proudly welcomes over 130,000 children and adults every year, offering opportunities to engage in a broad spectrum of exciting activities and unforgettable nature experiences.
Every year, the CNC hosts countless events including family fun days, festivals, weddings, and certification courses, but one adventure remains the center’s biggest seller: Camp Kingfisher. With nature programs specifically designed for ages 4 and up, “Camp K” is filled with fun, enriching activities – from canoeing to live animal encounters and science exploration – the programs have become a “can’t‑miss” summertime activity for hundreds of campers from late May thru early August.
With the annual roll of eager summer campers growing larger every year, the CNC Programs team sought a technology solutions provider that could ease the burden of the multiphase signup process – including reservations, waiver collection and waitlist management – for Camp Kingfisher and other programs, both for guests and staff.
“As an existing Accesso Siriusware client, we were thrilled to find a solution that integrated with our existing software and provided a greatly improved eCommerce experience. From the get-go, their team has listened to our needs and worked with us to find the very best solutions for our invaluable guests and incredible staff,” said Alicia Evans, Community Programs Director at Chattahoochee Nature Center. “We are excited to partner with Accesso and deliver an even greater experience for those that come to us to connect to nature, including Camp Kingfisher, which has become a North Atlanta mainstay.”
To dynamically deliver on its guests’ modern expectations and simplify internal operations, the CNC will implement accesso’s fully-hosted and fully secure eCommerce solution. This integration will empower the CNC to present a shopping experience that is consistent, simple and easy to use for all guests seeking tickets and reservations for camps, programs and more. On the back end, CNC operators will have the power to drive up-sell, cross-sell and quick-sell prompts to help guests craft more robust onsite experiences while boosting revenue. And, with a dedicated client services team ready to provide support 24 hours, seven days a week, CNC staff will have enhanced capacity to help create one-of-a-kind, nature-centric experiences for guests of the woodland sanctuary.
“The Chattahoochee Nature Center offers a virtually unparalleled front-row seat to the wonders of wildlife, and we are proud to deliver a technology that will simplify their team’s operations while easing access to the center’s robust programming for their loyal, valued guests,” said Paul Noland, accesso CEO. “We look forward to supporting our partner as they continue to fulfill their goal of helping people experience the beauty of nature and learn more about its vital importance.”