Leveraging Mobile Technology to Enhance the Guest Experience
From Blooloop.com
Blooloop’s Chad Emerson caught up with TJ Christensen, Director of Business Development at accesso to discuss why attractions should “stay ahead of the curve,” especially when it comes to mobile technology and its implications for the guest experience.
The rapid development of mobile phone technology is changing the way guests interact with visitor attractions. How are theme parks, zoos, aquariums, museums and other attractions adapting to this change in the way their visitors behave and how can they both monetize this new technology and enhance the guest experience?