Lo-Q to Install Q-Band Virtual Queuing Solution at Dollywood’s Splash Country

Lo-Q to Install Q-Band Virtual Queuing Solution at Dollywood’s Splash Country

Agree­ment extends exist­ing rela­tion­ship with Dol­ly­wood theme park through 2015

ORLAN­DO, Fla (Jan­u­ary 22, 2013) – Lo‑Q (AIM: LOQ) has announced that the company’s vir­tu­al queu­ing solu­tion for water parks, Q‑band, is com­ing to the Smoky Moun­tains. At the start of the 2013 sea­son Dollywood’s Splash Coun­try will be offer­ing its guests Q‑band, a rev­o­lu­tion­ary water­proof RFID wrist band that allows guests to queue vir­tu­al­ly for their favorite slides with­out hav­ing to actu­al­ly wait in line, allow­ing them more time to enjoy the park and less time wait­ing in line. 

Brand­ed Time Saver at Dollywood’s Splash Coun­try, guests rent­ing the Q‑band will be able to reserve a vir­tu­al” place in line at the park’s most pop­u­lar slides by using kiosks locat­ed through­out the park. When it’s the guest’s turn to ride, they sim­ply head to the des­ig­nat­ed entrance and have their Q‑band val­i­dat­ed before enjoy­ing the slide hav­ing avoid­ed the reg­u­lar queue line. 

Lo‑Q’s agree­ment with the water park also extends cur­rent terms of the company’s exist­ing con­tract with the adja­cent Dol­ly­wood theme park, Tennessee’s most vis­it­ed tick­et­ed attrac­tion, for its Q‑bot prod­uct through 2015

Since installing Lo‑Q’s Q‑bot solu­tion in 2007, we’ve expe­ri­enced an over­all increase in guest sat­is­fac­tion and look for­ward to offer­ing our water park guests the same con­ve­nience and ben­e­fits the Q‑band ride reser­va­tion sys­tem will bring dur­ing the upcom­ing sea­son,” said Jason Boothe, Direc­tor of Amuse­ments and Admis­sions for Dol­ly­wood theme park. 

We are thrilled to be extend­ing our part­ner­ship with Dol­ly­wood for an addi­tion­al three years. We are also extreme­ly excit­ed that the com­pa­ny has decid­ed to install our addi­tion­al Q‑band sys­tem at its water park,” said Steve Brown Pres­i­dent and Chief Oper­at­ing Offi­cer of Lo‑Q. For us, this deci­sion marks anoth­er impor­tant vote of con­fi­dence in the val­ue and capa­bil­i­ty of our technology.” 

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About Lo‑Q Lo‑Q is the pre­mier tech­nol­o­gy solu­tions provider to the attrac­tions and leisure indus­try, focused on dri­ving increased rev­enues and improved guest expe­ri­ences through its range of inno­v­a­tive award-win­ning solu­tions oper­at­ed in over 130 attrac­tions worldwide. 

Vir­tu­al Queu­ing Solutions Used by over 8 mil­lion guests since 2001, Lo‑Q’s range of patent­ed vir­tu­al queu­ing solu­tions allow users to queue with­out hav­ing to stand in line. Instead, they reserve their place in a queue line elec­tron­i­cal­ly and are noti­fied when their turn is up. For attrac­tion oper­a­tors, this means increased guest sat­is­fac­tion and rev­enues as cus­tomers are unlocked from queue lines and able to enjoy the rest of the attrac­tion instead, spend­ing time in retail and food and bev­er­age out­lets or oth­er rides, shows and attractions. 

Whether deliv­ered on the smart­phone based; Q‑smart, the water­proof RFID wrist­band; Q‑band, or the orig­i­nal hand­held device; Q‑bot – Lo‑Q’s range of vir­tu­al queu­ing solu­tions are designed to deliv­er rev­enue dri­ving sys­tems to all theme park and water park envi­ron­ments. Cus­tomers includ­ing Six Flags Enter­tain­ment, Mer­lin Enter­tain­ments, Par­ques Reunidos, Dol­ly­wood and Com­pag­nie des Alpes are all cur­rent­ly ben­e­fit­ing from the hap­pi­er guests and addi­tion­al rev­enues that Lo‑Q’s vir­tu­al queu­ing solu­tions bring. 

acces­so Tick­et­ing and Con­tent Solu­tions A whol­ly owned sub­sidiary of Lo‑Q plc, acces­so is rec­og­nized as the attrac­tion industry’s lead­ing provider of tick­et­ing solu­tions. The com­pa­ny offers a range of pro­pri­etary, ful­ly-host­ed tick­et­ing, eCom­merce, mobile and pay­ment pro­cess­ing solu­tions to more than 100 lead­ing venues includ­ing Six Flags Enter­tain­ment, Cedar Fair Enter­tain­ment, Her­schend Fam­i­ly Enter­tain­ment, and Palace Entertainment. 

The acces­so Pass­port tick­et­ing suite is a com­pre­hen­sive solu­tion built to sup­port the expand­ing ways cus­tomers shop – OnSite. OnLine. OnTheGo. The plat­form is not­ed for a stream­lined, easy-to-use design with seam­less­ly inte­grat­ed rev­enue dri­ving fea­tures that allow attrac­tions to up-sell, cross-sell and sim­ply-sell. Com­bined with lev­el 1 PCI secu­ri­ty cer­ti­fi­ca­tion, and 247 sup­port, acces­so Pass­port gives clients the tools, secu­ri­ty and sup­port they need to dri­ve sales. 

acces­so also devel­ops con­tent rich iPhone and Android apps that deliv­er added val­ue, infor­ma­tion and func­tion­al­i­ty to attrac­tion guests. With more than 1 mil­lion down­loads to date, acces­so’s apps also fea­ture mobile tick­et­ing func­tion­al­i­ty that seam­less­ly inte­grates with the rest of the Pass­port Suite. For more infor­ma­tion vis­it www​.acces​so​.com.

About Dollywood’s Splash Country Locat­ed adja­cent to Dol­ly­wood theme park, Dollywood’s Splash Coun­try is a 35-acre water adven­ture park locat­ed in the foothills of the Great Smoky Moun­tains. Named America’s Must-See Water­park by the Inter­na­tion­al Asso­ci­a­tion of Amuse­ment Parks & Attrac­tions, Dollywood’s Splash Coun­try oper­ates from Memo­r­i­al Day to Labor Day and fea­tures 25 water slides, a wave pool, lazy riv­er, leisure pool and two inter­ac­tive children’s play areas. For more infor­ma­tion, vis­it www​.Dol​ly​wood​.com.