Make Guests Happier
Eliminate friction points and elevate the guest experience while increasing loyalty, advocacy and NPS.
Treat every guest like your only guest. Each person who visits your resort is unique. Give them exactly the experience they are looking for with personalized messages, recommendations and offers designed to help them have the best day possible. With our newly enhanced SkiNow app tailored to your resort, you can deliver personalization at scale.
Eliminate friction points and elevate the guest experience while increasing loyalty, advocacy and NPS.
Leverage your existing customer data along with real-time location and behavior to deliver personalized, contextual content at just the right time.
Remove barriers to purchase and encourage onsite spend with relevant offers that are exactly the right fit.
Connect existing guest data from disparate systems to better understand your guests and how they interact with your venue.
Check out our all-new offerings and features
Resorts can help skiers stay connected with friend finding, turn-by-turn audio navigation, real-time ski tracking and statistics, and a 3D view of the entire mountain, provided by Mappy powered by Esri.
With the all-new automatic scheduling and unexpected event operator console, ski areas can seamlessly apply status updates and changes to lifts, trails, and activities. In addition to in-app, venues can showcase the current mountain statuses with digital signage and on their venue websites.
The entirely new Web Maps offering delivers QR-accessible, interactive area guide maps to help users navigate a resort or ski area with real-time updates. This navigation tool can be accessed directly, embedded into websites or digital signage, and via the accesso app.
Users can now customize weather station input data via accesso’s current providers: SnoCountry, Wunderground, HD Relay, and Alterra Mountain Company’s MtnPowder.
Reuse and share existing web cams from around your resort in a single consistent guest interface.
An updated user interface and updated app modules (lift and trail detail, inbox, weather cards, webcams, and tracking stats) allow guests to navigate the app easily.
Elevate your ski resort experience with SkiNow, our advanced mobile platform for impeccable guest engagement. Seamlessly offer real-time personalization, promotions, and communication to enhance their skiing adventure. SkiNow adds exciting features like weather updates, and friend-finding capabilities, keeping your guests connected on the slopes.
Easily customize your home screen to allow guests to reach all of their favorite features with one push of a button.
Send messages and notifications to your guests informing them of their food order that has been prepared, a spring pass sale, new events happening, and more.
Elevate resorts F&B experience with seamless mobile ordering, convenient pickup time windows, hassle-free locker pickup, and exclusive discounts tied to your season passes
Integrating with our various other solutions and third party software, enable your guests to purchase, attach, and access their day tickets, season passes, rentals, snow school lessons and more, all within the app.
Keep guests ahead of the elements with real-time weather updates, keeping them informed about the current conditions as they hit the slopes.
Seamlessly integrate live webcam feeds from your resort onto the app. Let guests enjoy real-time views of your stunning mountain landscapes, helping them plan their activities and stay connected with the beauty of your resort, no matter where they are.
Deliver real-time updates on lift, trail, and activity statuses, including wait times, so your guests are always in the know about what's available. Plus, provide them with a quick snapshot of open, closed, and on-hold counts for lifts, trails, and activities
Explore SkiNow's integration with Mappy, powered by Esri! Enjoy comprehensive features, including detailed 3D GIS mountain map with accurate lift and trail outlines. Empower guests to track their group's location, activities, and progress, and compare results effortlessly. Enable ski stat tracking with solo, group, and public leaderboards. Plus, seamlessly integrate Points of Interest (POI) data, enabling easy access to locations like F&B options, lift points, and trail difficulty levels within Mappy's intuitive interface.
accesso's solutions have been specifically designed to meet the needs of theme parks and water parks of all sizes, so whether your venue is known for its thrilling roller coasters or splashing slides, we have solutions that can be specifically tailored to your needs.
Just like a foot of new powder can make a good day great, the right ticketing and point-of-sale solution can empower your guest to get more out of their day on the hill. At accesso we put the needs of the operator and your skier’s experience at the core of everything we do.
From selling tickets, memberships and collecting donations online, to tracking and monitoring membership usage across food and beverage and merchandise to integrating with a wide variety of CRM solutions, accesso’s fully integrated solutions provide you with the data you need and deliver a seamless experience to your guests.
Your visitors are on an expedition to discover new creatures in their natural habitats. You are on a journey as well, to understand guest behavior to transform the one-time visitor into a long-time member.