Personalize your guest journey with our TE2 solution.
Design Personalized Experiences for Your Guests.
The Experience Engine (TE2) offers the first and only experience management platform to bridge the gap between the digital and physical worlds. Our platform leverages your existing customer data along with their real-time location and behavior to deliver personalized, contextual content at just the right moment in their journeys. These immersive customer experiences elevate how customers experience your brand, resulting in increased loyalty, advocacy, NPS and revenue.
Provide Immersive Experiences.
Your customers are looking for stress-free and memorable experiences that are tailored to their unique needs in the moment. TE2’s customer experience management and real-time interaction platform allows hotels, theme parks, quick-service restaurants and hospitals to interact with visitors before they arrive, during their visit and after they leave. By engaging consumers through mobile apps, websites, kiosks, digital signs and chatbots, our TE2 platform drives incremental revenue through mobile re-targeting, cross-selling and up-selling.
Create Customer Profiles
Use your existing data to create customer profiles that are enhanced with each and every visit. Create customer segments based on location, geography, demographics and more.
Personalize Your Marketing
Send valuable information to targeted segments to help them get the most out of their day. Whether it's a friendly tip, customized directions or a last-minute promotion, it's up to you!
Deliver Messages in Real Time
Communicate with customers in real time, enabling them to act quickly on the information you provide.
accesso’s solutions have been specifically designed to meet the needs of theme parks and attractions of all sizes, so whether your venue is known for its thrilling roller coasters, breathtaking views or unique oddities, we have solutions that can be specifically tailored to your needs.
accesso’s solutions have been specifically designed to meet the needs of water parks of all sizes, so whether you’re known for your world class wave pools, water coasters or lazy rivers, we have solutions that can be specifically tailored to your needs.
Just like a foot of new powder can make a good day great, the right ticketing and point-of-sale solution can empower your guest to get more out of their day on the hill. At accesso we put the needs of the operator and your skier’s experience at the core of everything we do.
From selling tickets, memberships and collecting donations online, to tracking and monitoring membership usage across food and beverage and merchandise to integrating with a wide variety of CRM solutions, accesso’s fully integrated solutions provide you with the data you need and deliver a seamless experience to your guests.
Zoos & Aquariums
Your visitors are on an expedition to discover new creatures in their natural habitats. You are on a journey as well, to understand guest behavior to transform the one-time visitor into a long-time member.