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									This Privacy Policy was last updated: August 14, 2025
References to “We”, “Us” or “Our” in this Privacy Policy applies to the accesso® group of companies, including accesso Australia PTY Ltd, accesso LLC, BCD Entertainment BV, Blazers and Flip Flops, Inc., Ingresso Group Ltd, Ingresso US, Inc., Lo-Q, Inc., Lo-Q Ltd, Lo-Q Service Canada Inc., ShoWare Brasil Ltda, Siriusware, Inc., VisionOne, Inc., VisionOne S.A. de C.V and VisionOne Worldwide Ltd and accesso Paradox Inc (“accesso”, “we”, “us”, “our”, “company” or “organization”) for which the ultimate parent company is accesso Technology Group PLC.
Our Privacy Policy applies to all the accesso group of companies mentioned above and the relatedwebsites accesso.com, ingresso.co.uk, showare.com, theexperienceengine.com, (our “Sites”) and all of the services owned and operated by accesso.
We, the accesso group, take our consumers’ privacy seriously and are committed to respecting your privacy. This Privacy Policy describes how accesso collects, receives, stores, shares, transfers and uses the personal information (also called ‘personal data”) you provide, what personal information we collect, and why we collect information about you.
accesso is responsible for the processing of your personal information when you interact with our websites, services and products “Sites andServices”; mobile applications; employees/applicants/agents or careers portal; events/conferences/offices’; cloud-based applications/platforms, and any other sites or services under our control where this Privacy Notice is displayed. This information is processed by accesso, so that we can deliver the best customer service to our clients and guest experience to our guests. The Privacy Policy also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.
We follow this Privacy Policy in accordance with applicable law in the places where we operate. It is your responsibility to review this Privacy Policy carefully, especially before providing us with any personal information. The use and disclosures of personal information collected through our service shall be limited to the purpose of providing the service for which you have provided the information. By using and continuing to use our Sites or Services, you agree that you have read and understood this Privacy Policy.
For the purposes of EU General Data Protection Regulation (the “EU Data Protection Law”), the data controller is either accesso LLC, Ingresso Group Ltd, VisionOne, Inc., or VisionOne S.A. de C.V and can be contacted using the details at the end of this Privacy Policy. (Contact Us).
This Privacy Notice also covers our collection, use and disclosure of personal information that we collect as a data processor on behalf of our clients. The use of information collected through our service is limited to the purpose of providing the service for which our client has engaged Accesso.
We collect and process only the information you give to us. This is information about you that you give us directly and information that we collect and process on behalf of our clients who provide a service to you.
The information we collect about you can be information you give to us by filling in forms on our Sites or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our sites, subscribe to our services, search for a product or service, place an order on our Sites, participate in discussion boards or other social media functions on or via our Sites, enter a competition, promotion or survey, submit a query, and when you report a problem with our Sites.
The information you give us may include your
It may also include employment details if you send us a Cover Letter, resumé or other details of your employment history in connection with a job vacancy or an enquiry regarding employment opportunities with us.
We may automatically collect information from you each time you visit our Sites.
This includes:
Technical information
Technical information may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Information about your visit
Information about your visit may include the full Uniform Resource Locators (URL), clickstream to, through and from our Sites (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number or social media handle used to connect with our customer service team.
Location Data
Location data – we collect information through the Sites as to your real-time location to provide location services where requested or agreed to by you in order to deliver content, that are dependent on knowing where you are. This information may also be collected in combination with an identifier associated with your device to enable us to recognise your mobile browser or device when you return to the Site.
Delivery of location services may involve reference to one or more of the following: (a) the coordinates (latitude/longitude) of your location; (b) look-up of your country and location by reference to your IP address against public sources; and/or (c) your Identifier for Advertisers (IFA) code for your Apple device, or the Android ID for your Android device, or a similar device identifier. See Cookies and other technologies for more information on the use of cookies and device identifiers on the Sites.
Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our Sites (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data.
Our Sites use cookies and/or other similar technologies such as device-IDs, pixel tags, HTML5, JavaScript, e-tags, or web beacons to collect and store certain information, such as when you visit any web site, we may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.
These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.
Our Sites use cookies and similar technologies to distinguish you from other users of our Sites. This helps us to provide you with a good experience when you browse our Sites and also allows us to improve our Sites. Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. We also give you information about how to disable cookies below. However, you may not be able to take full advantage of our Sites if you do so.
A number of cookies and similar technologies we use last only for the duration of your web or app session and expire when you close your browser. Others are used to remember you when you return to our Sites and will last for longer.
We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.
Our partners, affiliates, and customers also use technologies such as cookies or similar technologies to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We use cookies and/or other similar technologies, such as tracking GIFs, web beacons pixel codes and in-app IDs, either alone or in combination with each other to create a unique device ID.
We use the following types of cookies:
We may also work with advertising networks that gather information about your interaction with the content on our Sites and on information on other websites and services you visit. This may result in you seeing our advertisements when you visit other websites and services of third parties. If you would prefer to not receive personalized ads based on your browser or device usage, you may generally express your opt-out preference to no longer receive tailored advertisements. For more information about how to turn this feature off see below or visit http://www.youronlinechoices.eu in the UK or in the US http://optout.networkadvertising.org
In the mobile environment, most mobile operating systems offer device-based opt-out choices that are transmitted to companies providing interest-based advertising. To set an opt-out preference for a mobile device identifier (such as Apple’s IDFA or Android’s GAID), visit the device manufacturer’s current choice instructions pages, or read more about sending signals to limit ad tracking for your operating system here: http://www.networkadvertising…. cookies
The effect of disabling cookies depends on which cookies you disable but, in general, the Sites may not operate properly if all cookies are switched off.
If you want to disable cookies on our Sites, you need to change your web browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: –
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting
For Google Chrome:
1. Choose Settings> Advanced
2. Under “Privacy and security,” click “Content settings”.
3. Click “Cookies”
For Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”
For Mozilla Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
2. Privacy
Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the Site.
Except for essential cookies, all cookies used on our Sites will expire after 2 years.
You can opt-out of each cookie category (except strictly necessary cookies) anytime by clicking on the “Cookie Settings” button at the bottom of this page.
Cross-Device Tracking
We and our service providers collect and store information about users’ interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We may do this in order to:
For information on your advertising choices and opt-out, please see the Cookies and other technologies of this Privacy Notice.
You can see a list of the types of data we process through our Sites, the purpose for which we process it and the lawful basis on which it is processed here.
Information you Give to Us
We may use information held about you in the following ways to:
We will use this personal information in our legitimate interests, where we have considered these are not overridden by any rights you may have under applicable law:
accesso collects personal information as a data processor (as that term is defined in EU Data Protection Law) under the direction of its clients who have no direct relationship with the individuals whose personal data we process on our clients’ behalf. The use of information collected through our service is limited to the purpose of providing the service for which our client has engaged Accesso.
If you are a customer of one of our clients and would no longer like to be contacted by one of our clients who offer our service, please contact that client directly. We may transfer personal information as a data processor to companies that help us provide our service. Transfers to these subsequent third parties will be subject to the terms and conditions of the service agreements between us and our clients. The privacy policies of our clients who provide our services directly to you will govern their use of the personal information that we process for those clients.
accesso may retain personal data we process on behalf of our clients for as long as needed to provide services to our client or as required under applicable law. accesso may retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate personal data should direct their query to the applicable accesso’s client (who is the data controller). If the client requests accesso to remove the personal data, we will respond to that request within a reasonable timeframe.
Where we process your personal information under the direction of our clients it will always be treated in accordance with any commitments made to you by our client and this Privacy Policy as applicable.
Our promotional updates and communications
Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal information for marketing analysis and to provide you with promotional update communications by email about our products/services. You can object to further marketing at any time by checking and updating your contact details within your account, or selecting the “unsubscribe” link at the end of all our marketing and promotional update communications to you, or by clicking the “Unsubscribe Request” dropdown on our Data Subject Rights Request Form here.
We disclose aggregated data that no longer identifies individual users and other de-identified information for regulatory compliance, market analysis, and other business purposes.
We may share your information with:
We may disclose your personal information to third parties:
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law such as to comply with a subpoena or other legal process, or in order to enforce or apply our terms of supply terms and other agreements with you; or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of accesso, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime or respond to a government request.
The data that we collect from you may be transferred to, and stored at, a destination outside your country of residence that may not be subject to equivalent Data Protection Law. Due to the global nature of the internet infrastructure, the information that you provide to us may be transferred in transit to other countries, including but not limited to the United States, Australia, European Economic Area and/or the United Kingdom. In connection with any such transmission, accesso will take the steps outlined in this Privacy Policy to protect your personal information.
We may transfer your personal information outside your country of residence:
Where your personal information is transferred outside your country of residence, we will take all reasonable steps to ensure that your personal data is subject to appropriate safeguards, as required under applicable law, such as relying on a recognized legal adequacy mechanism, and that it is treated securely and in accordance with this Privacy Policy. Where applicable, accesso has adopted the Standard Contractual Clauses to facilitate the transfer of personal information outside of the European Economic Area and/or the United Kingdom.
accesso’s sites and services are not directed to children under the age of 16 years old, and we do not knowing collect personal information from children under 16 years of age. We do not knowingly permit children under age 16 to register for website, application, product or service. Children should obtain their parents’ permission before sending any personal information about themselves (name, address, e-mail address, etc.) to us or anyone else over the Internet.
If you are a parent or guardian of a child and become aware that your child has provided personal information to us, please contact us as described in this Privacy Policy and we will take reasonable steps to delete such information, as required by applicable law.
All personal information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using TLS. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this privacy policy.
Our Sites may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites. We encourage you to review those third parties’ privacy policies and ask them questions about their privacy practices as they relate to you.
Social Media Share Buttons and Widgets
Our Sites include Social Media Features, such as the Twitter and LinkedIn button. These features may collect your IP address, which page you are visiting on our Site, and may set a Cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing it.
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
Exercise Your rights
Wherever you are based you may:
We may also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
Under certain circumstances we will not be able to fulfil your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html ). The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
European Economic Area, Switzerland or United Kingdom Residents
If you are based in the European Economic Area, Switzerland or United Kingdom you have the right under certain circumstances:
EU Representative
ATTN: AEZP
3 Dublin Landings
North Wall Quay
Dublin 1, D01 C4E0
Ireland
UK Representative
ATTN: AEZP
42-46 Fountain Street
Belfast
Antrim, BT1-5EF
Ireland
Or contact us here.
California Consumer Privacy Rights
If you are a California resident, you have the rights described below, with respect to the personal information we have collected, sold or disclosed about you as a consumer.
Right to Know and Right to Request Information:
You have the right to request that we disclose what personal information we collect, use, disclose or sell. You may request to know if we have collected, sold or shared with third parties for a business purpose the following information:
You may request this information no more than two times per year. Click here to review, request access to, or exercise your rights under the California Privacy Rights Act (CPRA).
Right to Request Deletion:
You have the right to request that we delete your personal information. Under certain circumstances we may be unable to delete your personal information, for example, to comply with legal obligations, or to complete a business transaction that you have requested. Click here to submit a request to delete your personal information and exercise your rights under the CPRA.
Right to Opt-out:
If you are a California resident, you are permitted to “opt-out” of the “sale” of your “personal information” to third parties (as those terms are defined in the CPRA). Our Privacy Policy describes the limited circumstances in which we may share your information with third parties outside of accesso. Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to use our services. To opt-out of the sale of your information, click here.
Right to Non-Discrimination
You have a right not to receive discriminatory treatment for exercising your privacy rights as identified in this section of the privacy notice as conferred by the CPRA.
Right to Correct Inaccurate Information
You have the right to request that we correct inaccurate information.
Submitting a Data Subject or California Consumer Request
All requests received will be reviewed and verified prior to the request being processed by our Privacy team. You may designate an authorized agent to make a request to know or a request to delete your personal information by providing the authorized agent written permission to do so; and by verifying your own identity with us directly. We will deny any requests from agents that do not submit proof of authorization.
You can submit your questions and inquiries related to your rights, the following ways:
accesso Technology Group PLC
100 Technology Park
Suite 165
Lake Mary, FL 32746
Email: [email protected]
International Data Transfers – EU-US DPF, UK Extension of the US DPF and Swiss -U.S DPF
accesso complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. accesso has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. accesso has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. accesso is committed to the EU-U.S Data Privacy Framework (EU-U.S DPF), the UK Extension to the EU-U.S DPF, the Swiss-U.S DPF and to respecting the rights of EU, UK and Swiss individuals. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit Data Privacy Framework.
accesso’s EU-U.S DPF, UK Extension of the EU-U.S DPF and Swiss-U.S DPF certification covers the following subsidiaries and affiliates in the U.S : accesso LLC, accesso Solutions LLC, Blazers and Flip Flops Inc, Lo-Q Inc, Ingresso US Inc, Ingresso USA Inc, Siriusware Inc, Vanguard Generation Solutions Inc, VGS USA Holding Inc, VisionOne Inc. To provide adequate protection for personal data from EU, Swiss or UK member countries received in the United States (U.S.), accesso has elected to self-certify to the EU-U.S. DPF, UK Extension of the EU-U.S. DPF and Swiss -U.S DPF Principles. accesso, and its subsidiaries and affiliates in the U.S., adhere to the EU-U.S. DPF, UK Extension to the EU-US DPF and the Swiss-U.D DPF Principles.
accesso is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission (“FTC”). For more information about the EU-U.S. DPF, UK Extension of the EU-U.S. DPF, and the Swiss-U.S DPF, see the U.S. Department of Commerce’s EU-U.S. DPF, UK Extension of the EU-U.S. DPF and Swiss -U.S DPF website located at: https://www.dataprivacyframework.gov. To review accesso’s representation on the EU-U.S. DPF, UK Extension of the EU-U.S. DPF and Swiss -U.S DPF list, see the U.S. Department of Commerce’s EU-U.S. DPF, Swiss -U.S DPF and the UK Extension of the EU-U.S. DPF self-certification list located at: https://www.dataprivacyframewo…
accesso is subject to the enforcement, and sanctioning powers of the FTC and will comply with the applicable DPAs in regard to accesso’s processing of personal data that we receive from the EU, UK and Switzerland. Contact details for DPAs can be found at: http://ec.europa.eu/justice/da… . Contact details for the UK Information Commissioner’s Office can be found at: https://ico.org.uk/global/cont… . Contact details for the Federal Data Protection and Information Commissioner (FDPIC) can be found at https://www.edoeb.admin.ch/edo… .
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, accesso commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs), the UK Information Commissioner’s Office (ICO), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
Under the EU-U.S. Data Privacy Framework (DPF), UK Extension of the EU-U.S. DPF, and the Swiss-U.S DPF program, as an EU, UK or Swiss individual, you have the right to confirm whether we maintain personal information relating to you in the United States. Upon request, we will grant your right of access to the personal information we hold about you. You also have the ability to correct, amend or delete the personal information we hold about you. If you need to access, delete, amend or correct inaccurate data transferred to the United States under the EU-U.S. Data Privacy Framework (DPF) program, UK Extension of the EU-U.S. DPF, and the Swiss-U.S DPF, please contact us at [email protected]
Before sharing your data with third parties other than our agents, or before using it for purposes other than those initially intended or subsequently authorized, we will offer you the choice to opt-out or, for sensitive information, to opt-in. To request restrictions on the use and disclosure of your personal information, please submit a request at [email protected]
accesso commits to resolving complaints about our collection, use or handling of personal data transferred to the U.S pursuant to DPF principles. European Union, U.K or Swiss individuals with inquiries or complaints regarding this should first contact accesso at [email protected]. Under certain conditions you may be able to invoke binding arbitration. For more information on binding arbitration, see the Data Privacy Framework Program website located at:https://www.dataprivacyframework.gov.
We may disclose your personal data without your consent to the extent necessary in connection with legal/ prospective legal proceedings, in order to establish, exercise or defend our legal rights or in response to lawful requests from public authorities including to meet national security or law enforcement requirements. accesso discloses personal data to third parties who reasonably need to know such data as explained in the “Information Shared with accesso group and third parties” section of this policy. In particular, accesso remains responsible and liable under the Data Privacy Framework Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the principles, unless accesso proves that it is not responsible for the event giving rise to the damage.
Any changes we make to our privacy policy in future will be posted on this page and, in relation to substantive changes, will be notified to you by e-mail prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:
Attn: Privacy Office
accesso Technology Group PLC
100 Technology Park
Suite 165
Lake Mary, FL 32746
Email: [email protected]
