Meet our team!

At accesso, we have a passion for what we do and our Leadership team exemplifies our commitment to providing cutting edge technology to our clients around the world. With over 60+ years of combined experience in the leisure and attractions industry, our team knows what our clients need and want to provide the best guest experience possible. 

Paul Noland

Paul Noland

Chief Executive Officer

Paul Noland joined accesso as Chief Executive Officer in April 2018, guiding the company’s growth and day-to-day operations as it serves more than 1,000 venues in over 30 countries.

Noland has built an impressive resume as a leader in the international attractions and entertainment industries. Prior to joining accesso, Noland served as President and CEO of the International Association of Amusement Parks and Attractions (IAAPA) from 2013 to 2018, helping the organization continue its growth as the largest international trade association for amusement facilities and attractions worldwide. He also served for 16 years in senior executive roles with Walt Disney Parks and Resorts where he championed major growth initiatives across the company’s domestic theme parks and resorts and oversaw the financial planning, revenue management and pricing functions at Walt Disney World Resort. Prior to Disney, he spent more than a dozen years in leadership roles with Marriott International where he focused on optimizing revenue across the company’s then 900 hotels.

Noland earned a Master of Business Administration from the College of William and Mary in Williamsburg, Virginia, and a Bachelor of Science in Journalism and Speech Communication from Radford University in Radford, Virginia.

John Guilfoy

John Guilfoy

Chief Operating Officer

John Guilfoy joined accesso as Chief Operating Officer in June 2019 and is responsible for leading the day-to-day operations of the company and continuing to drive growth, innovation and customer success in accesso’s expanding portfolio of solutions and clients.  John will report to accesso CEO, Paul Noland, and will work to advance the organization’s strategic priorities, as well as align the product, customer operations and support teams across the business.

Guilfoy brings more than 23 years of experience in the travel, technology and financial services sectors leading a diverse set of teams across sales, marketing, product, operations and partnerships. From 2011 until he joined accesso, Guilfoy served in various senior executive roles at TravelClick, a high-growth eCommerce Software-as-a-Solution (SaaS) provider to hotels, which was acquired by Amadeus for $1.5B.  Responsible for key growth initiatives, Guilfoy became the General Manager of EZYield, a global SaaS firm acquired by TravelClick, and successfully grew the company while leading it through a complex merger integration.  Guilfoy also created a Strategic Partnerships team which delivered compelling product innovations and commercial arrangements with eCommerce partners including Expedia and Booking.com. Additionally, he led transformational efforts to support TravelClick’s growth and scale by creating and executing go-to-market strategies across the Enterprise Sales, Inside Sales, Account Management, Operations teams.

Prior to his eight years at TravelClick, Guilfoy was with American Express for over a decade in a variety of general management roles including running a $100M global portfolio of corporate travel clients, as well as leading partnership and product innovation by launching the first-ever corporate co-brand card with American Airlines. Guilfoy also spent several years with Alvarez and Marsal, a corporate finance and restructuring firm where he was responsible for advising on strategic alternatives, capital restructurings and M&A for both public & private companies.

Guilfoy earned his MBA from Columbia Business School and London Business School with a Concentration in Management and Finance. He also earned a BA in Economics from Columbia University in New York City, NY.

 

John Alder

John Alder

Chief Financial Officer

As Chief Financial Officer, John Alder is responsible for the leadership and direction in all areas of finance and accounting including financial planning and forecasting, and accessing capital to fund growth.

Alder is a Chartered Accountant who qualified with Coopers and Lybrand (PricewaterhouseCoopers). He subsequently held Finance Director and Controller positions in quoted and private pan-European businesses. Prior to joining accesso, Alder spent 4 years as European Controller and Interim Finance Director of private equity backed Palletways Group Limited, supporting the Continental European development of Europe’s largest and fastest growing palletized freight network business.

He was appointed Chief Financial Officer of the Company in August 2009.

Mark Danemann

Mark Danemann

Chief Information Officer

As Chief Information Officer for accesso, Mark Danemann leads security efforts for the accesso’s systems and platforms, manages regulatory compliance and oversees the streamlining and improvement of the company’s evolving corporate infrastructure.

Danemann’s technical expertise has been vital to accesso’s growth. In his previous role as President, accesso Siriusware, Danemann led an experienced team of development, implementation and operations professionals supporting the accesso Siriusware solution. The accesso Siriusware solution provides ticketing, guest management and point-of-sale (POS) technology to the attractions and leisure industries, with a particularly strong presence in the ski and snow sports sector.

Danemann founded Siriusware in 1989 out of a passion for outdoor activities and a love of beautiful places, with a focus on the ski industry, which it soon came to dominate.  Seeing opportunity to expand, the company identified complementary opportunities in amusement and water parks, museums and attractions.  In 2013, Siriusware was acquired by accesso and subsequently rebranded as the accesso Siriusware solution. Today, the solution is used at more than 250 sites in six countries.

Prior to launching Siriusware, Danemann developed custom database applications for GE Aircraft Engines, worked multiple seasons in the ski industry in a variety of roles and helped develop a franchise gourmet popcorn business with his family.  Danemann is a graduate of the University of New Mexico Anderson School of Management.

Steve Drake

Steve Drake

Senior Vice President, Global Initiatives, Founding Team Member

As Senior Vice President Global Initiatives at accesso, Steve Drake leads the business development efforts for the virtual queuing products.

As an original member of Lo-Q, Drake was responsible for overseeing the growth of the operations in North America and Europe, but he is now focused on growing the accesso queuing business around the World.

Drake has been in the electronics industry for the majority of his professional career specializing in electronic manufacturing and materials management with various companies such as Atlantic Computers, Communicate and Motorola. He ran a small specialist software and hardware distribution company before he joined Lo-Q in 1998.

Drake has sat on various International Association of Amusement Parks and Attractions (IAAPA) committees such as the main Manufacturers and Suppliers Committee and more recently the Strategic Planning Committee and Corporate Governance task force. He currently sits on European Advisory Committee and the Asian Manufacturers and Suppliers Committee.

Eric Petrusic

Eric Petrusic

President of Ticketing

In his role as President of Ticketing for accesso, Eric Petrusic leads the development and integration of our accesso Passport, accesso ShoWare and accesso Siriusware solutions.

Petrusic’s collaborative approach to problem solving coupled with his extensive technology expertise have played an integral role in the successful development and enhancement of accesso’s ticketing solutions over the past 14 years.

Before embarking on his journey into ticketing and eCommerce, Petrusic held positions with several top tier technology companies. His software engineering experience began with Raytheon where he served as lead developer on multiple projects including a United States Department of Defense intelligent document recognition system. At IBM, Petrusic held primary responsibility for system configuration of desktop communication products. In this role he gained critical insight into managing enterprise class development projects. As a Senior Developer with RateIntegration, he was part of a team challenged with the company’s most complex projects including developing an automated account billing solution for one of the world’s largest telecom providers.

Petrusic received a BS in Computer Science from Penn State University’s Schreyer Honors College.

Andrew Jacobs

Andrew Jacobs

President,
accesso LoQueue SM,
Managing Director, Europe

As President, accesso LoQueue and Managing Director, Europe, Jacobs has dual responsibility as the leader for all aspects of accesso‘s queuing business globally, including development, technical services and operations, as well as managing client partnerships and operations within Europe across all of our product lines.

Jacobs joined accesso in October 2014 and has become a key part of our executive management team.  His deep experience in technology combined with his range of client relationships, industry knowledge and leadership strengths are central to the exciting work ahead for accesso LoQueue, as well as to accesso‘s growing global footprint.

Jacobs, an accomplished business solutions executive, joined accesso following a successful tenure as the Divisional Director of the entertainment industry for OmniCo. Previously he was a co-founder of MATRA Systems and built its U.S. and European business, with a principle focus on the amusements and attractions industry.

Jacobs boasts more than 25 years of experience in the retail transaction business in both the attractions and entertainment industries, and holds a Bachelors of Science from University of Southampton.

Scott Sahadi

Scott Sahadi

President, The Experience Engine (TE2)TM

As President of The Experience Engine (TE2), Scott Sahadi leads the day-to-day operations of TE2. With a proven background in product management, platform development, strategy and marketing, Sahadi has played an integral role in successfully establishing three software platform businesses throughout his career, including TE2.

Prior to joining TE2 in 2013, Sahadi served as CEO Americas for ioko, an IT company specializing in designing, building and operating world-class platforms on behalf of some of the most notable media and entertainment enterprises around the world, including AT&T, Liberty Global, Walt Disney World Resorts and Televisa.  At ioko, Sahadi oversaw the company’s fast-growing Americas business, with $25 million in revenue established in less than four years.

Sahadi also served as one of the earliest employees for Kontiki, a video solutions company servicing companies like Verizon, AOL, BBC, Coca-Cola and General Motors.  Sahadi held a variety of positions during his six years with the company in marketing, corporate development, sales and early-stage funding, before finally serving as Kontiki’s vice president of marketing.

Sahadi received his M.S. in Finance & Marketing from the University of Southern California’s Marshall School of Business and graduated with a B.S. in Economics from the University of California in Los Angeles.

Sidney Chou

Sidney Chou

Managing Director, Asia Pacific

As Managing Director, Asia Pacific, Sidney Chou is responsible for leading all aspects of accesso‘s business within the Asia Pacific region, including Australia and Asian Country legal entity and business management, overall operational project success and client services support as well as maintaining key client partnership and relationship across all accesso product lines and services.

Chou joined accesso’s executive management team May of 2016 and has since played a vital role in accesso’s global expansion toward Australia and Asia.  Her extensive understanding in both the hardware and software industry brings a comprehensive outlook to accesso’s offering, and her expertise surrounding conducting business in various Asian countries is critical to the success of accesso’s global footprint in the Asia Pacific region.

Chou accumulated over 15 years of experience in operation and supply chain management and over 10 years in software project management that spans over the OEM/ODM, consumer product as well as telecom industries working for global companies such as Time Warner, Ernst & Young and HP. Chou received her MBA and MIS dual degree from Boston University as well as an MA of Communications from Emerson College, and graduated with a BA in in Psychology and Art History from Rutgers University. 

Maura Schiefelbein

Maura Schiefelbein

Vice President, People

In her role as Vice President, People, Maura Schiefelbein is focused on attracting, engaging and developing accesso’s most important asset- our people. This includes developing organization wide talent-related solutions, as well as partnering with business leaders to plan and implement organizational change while continuing to foster accesso’s unique culture reflective of our core values. 

Schiefelbein has 15+ years of experience as a Human Resources practitioner working for Fortune 500 companies such as Fed Ex and Accenture, where she was accepted into the very first Global HR Leadership Development program for the company. Most recently, she worked for ADP in a Business Partner role, which entailed consulting on varied human resources initiatives for her client base. Schiefelbein holds an MBA from Point Park University, a BA from the University of Pittsburgh, and two senior level human resources certifications: Senior Professional in Human Resources, and Society for Human Resource Management - Senior Certified Professional.