accesso Provides eCommerce to Two Top Seattle Attractions
The iconic Space Needle, celebrating its 50th Anniversary, and Chihuly Garden and Glass, a new art experience featuring the work of renowned artist Dale Chihuly, have deployed accesso’s comprehensive ticketing platform, including front gate point of sale, group sales, access control, ecommerce and mobile ticketing to enhance ticket sales and optimize their guest experience.
“While the Space Needle continues to stand the test of time and remains the number one tourist destination in the Northwest, the expectations of our guests in terms of the ticket purchase process have changed,” said Ron Sevart, Space Needle President and CEO which operates both the iconic observation tower and the new Chihuly Garden and Glass exhibition. “We felt it was time to set the stage for the future and Accesso’s system allows us to immediately offer our guests an upgraded e‑commerce experience while the overall system functionality gives us the versatility to cross promote and dynamically bundle ticket options.”
“Chihuly Garden and Glass is already attracting global attention,” according to Michelle Bufano, the exhibition’s executive director. “We are literally in the shadow of the Space Needle and that offers visitors an amazing opportunity to experience both of these world-class attractions at the same time. Having a ticketing system that makes the purchase easier and streamlines the entire visit is crucial to the success of both venues,” she concluded.
“We are pleased to be the ticketing provider of choice for these phenomenal attractions. The Space Needle is one of the most recognized landmarks in the world and the Chihuly Garden and Glass sets a new standard for artwork exhibition” said accesso CEO Steve Brown. “Meeting the needs of these unique venues demonstrates our platform’s flexibility and ability to meet the growing demand for a fully-hosted, visitor focused ticketing solution.”
About the Space Needle
The Space Needle is celebrating its 50th Anniversary in 2012. Built for the 1962 World’s Fair, the Space Needle has become the Number One attraction in the Pacific Northwest, with over one million visitors each year. Along with SkyCity, the world’s longest-operating revolving restaurant, the Space Needle is now recognized as the global icon for the City of Seattle.
About Chihuly Garden and Glass
Chihuly Garden and Glass provides a look at the career of artist Dale Chihuly. Located at Seattle Center, the exhibition features an Exhibition Hall offering visitors a comprehensive look at Chihuly’s significant series of work. Visitors will also enjoy the centerpiece Glasshouse – a dramatic structure housing a suspended 1,340-piece, 100-foot-long glass sculpture — and the Garden, which is a backdrop for a number of monumental sculptures and other installations. Also housed in the Exhibition Hall is the Collections Café, featuring pieces from Chihuly’s collections including carnival chalk ware, vintage accordions, vintage radios and cameras and The Bookstore, showcasing the works of local artisans and a variety of books and materials relating to Chihuly’s artworks, including some Studio Editions and prints. For more information visit: www.chihulygardenandglass.com.
accesso delivers powerful fully hosted ticketing and commerce solutions that help customers increase sales without adding expensive infrastructure costs. accesso’s onsite, online and on-the-go ticketing solutions support top attractions across North America from theme parks and water parks to zoos, concerts and sporting events. accesso’s solutions are fully hosted and supported 24⁄7 to ensure continual focus on the user experience and sales results.
accesso’s proprietary solutions are noted for streamlined, easy-to-use designs with seamlessly integrated revenue driving features. All accesso solutions are continually updated to provide speed to market for enhancements and to stay current with the latest advances in technology. accesso’s maintains Level 1 PCI Data Security Standard certification, the highest rank available from major credit card providers. For more information visit accesso.com