October 12 - 15, 2020 Blooloop V-Expo
Join us as Jeremy Gray, Sales Director, accesso and George Hambleton, VP Sales, accesso present, Empathizing with Guests in a COVID-19 World: How to Anticipate the Needs of Your Customers in the ‘New Normal.’
In a COVID-19 world, the desires of consumers have been transformed. From the rapid acceleration of certain technologies to the sudden need to maintain physical distance, the attributes of a successful venue last year may now be perceived as liabilities. Yet, one thing holds true: the guest experience reigns supreme. Venues that seek to understand their guests and meet their needs in the moment will reap the rewards through increased per-caps, repeat business, positive word-of-mouth and more.
Our accesso team cares deeply about supporting our industry through this challenging time and would be honored to help you safely welcome back your staff and guests. We encourage you to utilize our industry experts to assist you through the reopening process in the most efficient way. We’re ready to help you plan your reopening today!