The accesso team is heading to IAAPA Expo Europe 2026 at ExCel, London.
From September 22-24, we’ll be meeting attractions professionals from across the UK, Europe and around the globe to explore how connected ticketing, virtual queuing, POS, eCommerce and decision intelligence solutions can reduce friction and drive revenue across the guest journey.
We’ll show how our solutions can work together to improve the guest experience while making operations more efficient. Built around a theme park scenario our interactive touchscreen experience shows accesso products working together in a connected ecosystem. The experience brings core capabilities to life, showing the data signals each solution generates and how those insights and capabilities support operators and guests. Booth visitors can also learn about results from clients already using accesso solutions.
The central idea is simply that each solution in the ecosystem delivers value independently, but that value grows when products and data work together. Our guests can also receive a free personalised visitor experience report tailored for your venue, showing where decision intelligence could reveal opportunities to improve performance. Be sure to speak to a member of our team at the show to request your report, powered by accesso Intelligence.
We are also sponsoring the Theme Park Edu-day on Monday, September 21: A dedicated full-day event for professionals in the attractions community, combining education panels, guided EDUTours around Chessington World of Adventures Resort and LEGOLAND® Windsor Resort, and networking opportunities.
And to top off what looks set to be a busy show, you’ll also hear from two members of our team at speaker sessions during the Expo.
Angie Judge, Chief Data and Intelligence Officer, will be part of the panel talk: From Data to Flow: Improving Guest Experience Without New Infrastructure.
Many attractions already have untapped potential within their existing operations. The key is capturing this data in real-time and knowing how to action it for the best results – both financially and operationally.
This session focuses on practical ways to streamline guest flow, ease congestion, and improve the overall visitor experience without additional infrastructure. By combining operational adjustments, ticketing insights, and real-time guest communication, venues can unlock hidden capacity and create smoother visits.
Angie, the host and the rest of the panel will be in Conference Room 1 from 2.30pm on Tuesday, September 22.
On Wednesday, our Chief Commercial Officer Mike Evenson will introduce the concept of ‘The Four Time Taxes’, a practical framework for identifying where momentum breaks and revenue leaks occur across the guest experience.
Attractions often focus on attendance and capacity when evaluating growth. But across the guest journey, time is quietly eroding revenue.
Delays at entry. Confusion during discovery. Unmanaged queues. Silent gaps before and after a visit. These moments rarely appear in financial reporting, yet they compound in conversion, per-capita spend, and lifetime value.
Attendees will gain a new lens for evaluating operations and a clearer understanding of how infrastructure and engagement strategy must work together to reduce friction, activate idle moments, and unlock growth without expanding physical capacity.
Come along to the Innovation Stage at 12 noon on Wednesday, September 23. You don’t want to miss the talk!
Meet accesso at IAAPA Expo Europe 2026
Booth S2123
Show floor: September 22–24, 2026
ExCeL London, United Kingdom
Visit the IAAPA Expo Europe website