People of accesso: Robin Goodchild – From England to America and Back Again

At accesso, many of our team members come from backgrounds working within the industries we serve. We pride ourselves on being experienced operators who run a technology company serving the attractions space, versus a technology company that happens to serve the market. 

accesso EMEA Director of Ticketing Operations Robin Goodchild is a shining example of this, having spent 16 years in amusement and attractions management before joining the accesso family. His passion for people first attracted him to the industry in 2000 and has served as the driving force of his career ever since. So, we sat down with Robin to learn more about his time in the industry, his change of course to the supplier side and what he sees as the greatest priorities for our European clients.  

accesso Blog Series: Volunteering with a Purpose

The world today is more connected than ever, and we realize our business not only impacts our clients and employees but the global community as well. That’s why we provide volunteer time each year for our team members to give back to a charitable organization of their choice.

accesso and Village Roadshow Theme Parks Announce Partnership to Elevate the Guest Experience

Amusement Today shared news of accesso’s partnership with Village Roadshow Theme Parks to elevate the guest experience. The new partnership, unveiled at the 2018 IAAPA Attractions Expo, will bring a holistic integration of accesso’s eCommerce ticketingvirtual queuing and guest experience management technology solutions to Australia’s largest theme park operator.

accesso and Village Roadshow Claim Landmark Partnership

Ticketing Business News posted an article on accesso’s new strategic partnership with Village Roadshow Theme Parks to elevate the guest experience. The landmark agreement will strive to set a new operational standard for the attractions industry by allowing theme parks to engage with guests at every potential touchpoint using data gathered from accesso’s integrated queuingticketing and guest experience management solutions. 

accesso Webinar Series: eCommerce Imagery Best Practices.

It’s widely said that a picture is worth a thousand words. Whether you are selling tickets, meal deals or season passes, the images that you use online have a major influence on a guest’s decision to purchase. If you’re not a graphic designer, though, how do you know the difference between imagery that will convert and imagery that won’t? We recently asked Jeff Prystaijko, one of our senior designers at accesso, to share insights into eCommerce imagery best practices gained from nearly 15 years of design experience within the amusement and attractions industry.

accesso Blog Series: Why Attending Trade Shows is Important.

We are less than a week away from one of the attraction industry’s largest trade shows of the year. The International Association of Amusement Parks and Attractions (IAAPA) will soon be bringing attractions, suppliers and vendors together for a week of education and collaboration in Orlando, Florida for the 100th anniversary Expo! Several trade shows come and go throughout the year, but are you taking advantage of all the great opportunities they can provide to you and your company? Whether you are thinking about attending a trade show for the first time or going to your 50th show, make sure you are benefiting from everything they have to offer!

accesso Webinar Series: Transform the Guest Experience with Our New F&B Kiosk.

At accesso, we are dedicated to helping our clients exceed guest expectations through innovative technology solutions. Our new accesso Siriusware Food & Beverage Self-Service Kiosk features cutting-edge technology and gives guests a convenient, engaging and intuitive experience that can help reduce long lines, drive revenue and improve guest satisfaction. Our accesso Siriusware Sales Engineer Lyndsay Jones introduced our clients to this exciting new feature in a recent webinar.