accesso® Names New Chief Operating Officer

Yahoo! Finance shared news that acces­so has named a new Chief Oper­at­ing Offi­cer. John Guil­foy will be join­ing the orga­ni­za­tion to lead the day-to-day oper­a­tions and con­tin­ue to dri­ve growth and inno­va­tion. Guil­foy has over 23 years of expe­ri­ence in the trav­el, tech­nol­o­gy and finan­cial ser­vices indus­tries, includ­ing time spent in sev­er­al senior exec­u­tive roles at Trav­elClick, an eCom­merce SaaS provider to hotels, as well as gen­er­al man­age­ment posi­tions at Amer­i­can Express.

accesso appoints travel industry veteran, John Guilfoy as its chief operating officer

Reporter John Har­ring­ton of Proac­tive Investors shared news that acces­so has appoint­ed a new Chief Oper­at­ing Offi­cer, John Guil­foy. Guil­foy has more than 23 years of expe­ri­ence in the trav­el, tech­nol­o­gy and finan­cial ser­vices indus­tries and pre­vi­ous­ly served in senior exec­u­tive roles at Trav­elClick, an eCom­merce SaaS provider to hotels. 

accesso® Names New Chief Operating Officer

ORLAN­DO, Fla. (May 31, 2019) – (AIM:ACSO), the pre­mier tech­nol­o­gy solu­tions provider for attrac­tions and venues world­wide, today announced that they have appoint­ed a Chief Oper­at­ing Offi­cer, with over 20 years’ expe­ri­ence in the trav­el, tech­nol­o­gy and finan­cial ser­vices sec­tor. In this new­ly cre­at­ed role, John Guil­foy will be respon­si­ble for lead­ing the day-to-day oper­a­tions of the com­pa­ny and con­tin­u­ing to dri­ve growth, inno­va­tion and cus­tomer suc­cess in accesso’s expand­ing port­fo­lio of solu­tions and clients. John will report to acces­so CEO, Paul Noland, and will work to advance the organization’s strate­gic pri­or­i­ties, as well as align the prod­uct, cus­tomer oper­a­tions and sup­port teams across the business

Carnival’s tiny Ocean Medallion wearable brings tech luxury to cruise ships

Ven­ture­Beat recent­ly pub­lished an arti­cle on Car­ni­val’s new Ocean­Medal­lion™ wear­able that uses acces­sos TE2 tech­nol­o­gy to rev­o­lu­tion­ize the guest expe­ri­ence on cruis­es. The wear­able uses secure and encrypt­ed tech­nol­o­gy to pro­vide guests with a faster check-in process, seam­less mobile order­ing, the abil­i­ty to instant­ly unlock their cab­in, wayfind­ing and instant loca­tion aware­ness and more. As a result, guests have a more per­son­al­ized and fric­tion­less expe­ri­ence, oper­a­tors bet­ter under­stand how to antic­i­pate their needs and ship cap­tains have the peace of mind by know­ing where every­one is located. 

5 Opportunities to Serve Your Members Better

Let’s start with two sim­ple ques­tions. Are mem­bers impor­tant to your insti­tu­tion? Is time impor­tant to our mem­bers? If we can answer affir­ma­tive­ly to both, then why do we often unin­ten­tion­al­ly cre­ate hur­dles to their expe­ri­ence inter­act­ing with our insti­tu­tions? Whether due to lack of time or resources, we often miss oppor­tu­ni­ties to increase, serve and retain our mem­bers bet­ter. But it doesn’t have to be that way! Ryan Bur­tram shares five insights into how you can bet­ter attract, retain, and engage members.

AGM Trading Statement

acces­so Tech­nol­o­gy Group plc (AIM: ACSO), the pre­mier tech­nol­o­gy solu­tions provider to leisure, enter­tain­ment and cul­tur­al mar­kets, pro­vid­ed an update on recent trading.

accesso Webinar Series: Unlocking the Secrets in Your Ticketing Data

Under­stand­ing how to access and inter­pret data is a fun­da­men­tal part of improv­ing your busi­ness process­es; how­ev­er, with an end­less array of reports and data avail­able, it can be dif­fi­cult to know where to start. At acces­so, we empow­er our clients to make data-dri­ven deci­sions about their busi­ness. In a recent webi­nar, acces­so ShoWare Vice Pres­i­dent of Client Ser­vices Joe Wettstead and Front-End Devel­op­er Mar­tin Speer shared their exper­tise on how to effec­tive­ly use data gath­ered from the acces­so ShoWare solu­tion and Google Analytics.

Four Takeaways From NSAA 2019

Last week, the acces­so team trav­eled to sun­ny San Diego for the 2019 Nation­al Ski Areas Asso­ci­a­tion Tradeshow and Con­fer­ence to meet with some of the great­est minds in the indus­try. We left the event feel­ing inspired and excit­ed about the future of the ski indus­try! Read on to hear why.

accesso Partners Up To Implement Siriusware At Entertainment Complex

Reporter Eveli­na Gre­cenko of invest­ment firm, Morn­ingstar recent­ly shared news of acces­sos part­ner­ship with with zoo and aquar­i­um devel­op­er zoOcea­nari­um Group and hos­pi­tal­i­ty com­pa­ny Lodg­ing Hos­pi­tal­i­ty Man­age­ment. This part­ner­ship will involve the imple­men­ta­tion of acces­so Sir­iusware tick­et­ing and POS solu­tion at the reimag­ined St Louis aquar­i­um & enter­tain­ment com­plex at Union Sta­tion in the US state of Mis­souri, which is open­ing lat­er this year.

What's New in accesso Passport

At acces­so, we under­stand the impor­tant role tech­nol­o­gy plays in guests’ expe­ri­ences at your venue. We invest heav­i­ly in Research & Devel­op­ment through­out all of our prod­ucts because our clients ben­e­fit from it and because it makes a pos­i­tive dif­fer­ence in the guest expe­ri­ence. In a recent webi­nar, acces­so Pass­port Direc­tor of Prod­uct Man­age­ment and Design, Shane Broff­man, pre­sent­ed two excit­ing new fea­tures for our acces­so Pass­port tick­et­ing solu­tion to help dri­ve rev­enue and increase guest sat­is­fac­tion: Book­ing Por­tal and Cart Aban­don­ment Recovery.