Archives January 2021

We may have ​“round­ed the cor­ner” on a new year, but many things remain the same, includ­ing COVID-relat­ed restric­tions and enforce­ments that affect the way we work. Bot­tom line: our tem­po­rary remote-work setups might be stick­ing around for a bit longer.

Proac­tive Investors shared an update on acces­so, not­ing ​“The provider of queu­ing, tick­et­ing and plan­ning soft­ware said it now expects to deliv­er rev­enue of ​‘not less than US$55mln’ for 2020 with net cash of just under US$30mln.” The com­pa­ny also said that despite the impact of the pan­dem­ic, under­ly­ing mar­ket oppor­tu­ni­ty ​“remains intact” and it ​“con­tin­ued to per­form strong­ly when cus­tomer venues are open.”

As we see indus­tries grad­u­al­ly begin to reopen and rede­fine what the ​“New Nor­mal” will look like, many orga­ni­za­tions are using tech­nol­o­gy to meet the grow­ing expec­ta­tions of guests for a safe expe­ri­ence. Research done by Sed­co has con­clud­ed that 84% of cus­tomers expect brands to find ways to max­i­mize dig­i­tal inter­ac­tion to keep them safe. Whether it’s think­ing out­side of the box or return­ing to core prin­ci­ples of crowd man­age­ment, there are many ways that your tech­nol­o­gy can help. Read on to dis­cov­er 4 ways to use tech­nol­o­gy for social distancing.

Last month, we intro­duced you to five essen­tial box office tick­et­ing soft­ware fea­tures to help your venue reopen safe­ly, start­ing with our new Live Stream­ing inte­gra­tion then mov­ing onto Spaced Seat­ing. Next, we cov­ered a great way to boost patron loy­al­ty and keep funds in-house with Online Patron Cred­its. Then, acces­so Sales Engi­neer Mis­sy Cham­ber­lain walked venue oper­a­tors through using Themes for Con­tact Trac­ing, and for our final install­ment, we are focus­ed on keep­ing your guests informed with a new area for Spe­cial Mes­sag­ing with­in the acces­so ShoWare plat­form.