Categories Virtual Queuing

Blooloop’s newest piece shares insights from accesso, highlighting the importance of future-proofing the guest experience through the use of contactless technology.

PhocusWire’s new article highlights how accesso’s QSmart technology is changing the way airports think about queues.

Travel Weekly recently published an article discussing accesso’s role with Boston Logan International Airport’s new virtual queues.

Blooloop shared news of accesso’s partnership with Boston Logan International Airport to help keep guests safe with virtual queuing. The airport is utilizing accesso’s Qsmart virtual queuing platform to help prevent crowding at security line entrances.

Reporter Arthur Levine of Funworld magazine recently shared steps attractions can take to maximize efficiency when faced with limited staff.

CBS Boston shared news of accesso’s partnership with Boston Logan Airport to facilitate a virtual security line. The airport is running an eight-week pilot program using accesso’s virtual queuing solution to help streamline the experience through TSA lines at Terminal B.

Reporter Samantha Subin of The Boston Globe shared news today of accesso’s partnership with Logan International Airport. The airport is participating in an eight-week pilot program to utilize accesso’s virtual queuing system in TSA lines at Terminal B.

ORLANDO, Fla. (June 3, 2021) – accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider for attractions and venues worldwide, has partnered with Boston Logan International Airport to pilot a Virtual Security Line. This partnership marks accesso​’s first foray into service of the airline industry and positions Boston Logan International Airport as a pioneer in adoption of technology that is proving vital to enhancing customer safety, trust and loyalty while adhering to pandemic-related protocols.

Join us for a week of engaging software training at our first-ever virtual accesso Client Seminar from September 20 – 24, 2021. We are thrilled to have the opportunity to bring our educational sessions and knowledgeable instructors to this exciting new format – no flights required!

Blooloop features editor Charlotte Coates recently shared news that accesso Technology Group PLC has renewed its agreement with Walibi Holland, providing the popular Dutch theme park with its 100% virtual queuing service through 2021.

Interpark recently shared news that Walibi Holland, a longstanding theme park in the Netherlands, has renewed its partnership with accesso Technology Group plc to provide 100% virtual queuing for park guests. The solution was originally implemented in May 2020 in response to the challenges of the COVID-19 pandemic.

TWYFORD, UK. (March 30, 2021) – accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider for attractions and venues worldwide, has renewed its agreement with Walibi Holland – a longstanding theme park customer located in Biddinghuizen, Netherlands – for use of its 100% Virtual Queuing model through 2021, carrying the park through its summer season reopening, slated for April of this year.

Ralph Riegel of Inde​pen​dent​.ie recently shared news of the Irish De­fence Forces utilizing a new COVID-19 trac­ing sys­tem, that is based on tech­nol­o­gy from Cork soft­ware com­pa­ny Digisoft and UK-based acces­so Tech­nol­o­gy Group.

ProximityBand is a collaboration between Digisoft and accesso using proven wearable technology developed initially for amusement parks and re-adopted for COVID-19 mitigation purposes. It uses Bluetooth connectivity to identify, measure and track interactions between wearers in a GDPR compliant manner to a secure administrator information hub. The patented wristband also provides social distancing guidance via on-screen and vibration alerts in the workplace.

As ski season quickly approaches, figuring out how to safely welcome your skiers back in the COVID era can be a daunting task. At acces­so, we’ve been work­ing tirelessly to help our ski clients plan for a safe and successful reopening. We recently partnered with Integrated Insight, an analytics consulting firm, to analyze how virtual queues, timed ticketing and social distancing will affect your guests and ski area. Watch as acces­so Solutions Architect Kevin Brice and Integrated Insight VP of Industrial Engineering Ben Dubiel take us through their 3 simulations for COVID crowd management for your ski resort and read on for your guide to avoiding an unexpected avalanche of traffic on open­ing day!

InterPark reporter Gabrielle shared news of an exciting new partnership between France’s Parc Astérix and accesso. The UK attraction will integrate accesso​’s virtual queuing to launch Filotomatrix – a free of charge virtual queuing application for their guests.

Recently features editor Charlotte Coates of Blooloop shared news of Parc Astérix’s new partnership with accesso to deliver their guests a 100% virtual queuing solution.

Amusement Today shared news that Parc Astérix in Plailly, France has announced a new partnership with accesso to offer guests virtual queuing.

Parc Astérix, based just outside of Paris, has introduced Filotomatix, a virtual queuing program, for several of Parc Astérix’s leading attractions – utilizing accesso’s intuitive Qsmart^®platform – to enable effective physical distancing. Powered by the accesso LoQueue^® virtual queuing solution, the platform will provide an improved queuing experience for guests, allowing them to spend less time waiting in physical queue lines and more time enjoying Parc Astérix’s six worlds and 42 attractions.

Josh Liebman & Matt Heller of Attraction Pros recently sat down with acces­so CEO Steve Brown to discuss how his diverse back­ground led him to the technology industry and how acces­so is helping venues all over the world adapt to a post-COVID world. The podcast spotlights acces­so​’s Vir­tu­al Queu­ing solu­tion and how important it is for guests and staff to trust that venues are taking their safety seriously as attractions begin to reopen. 

accesso CEO Steve Brown recently spoke with features editor Charlotte Coates of Blooloop about the ways accesso is helping venues adapt for a post-COVID-19 world with smart technology solutions.

To read the full story, click here.

The impacts of the COVID-19 pandemic have been intense and far-reaching. From the devastating loss of life to the economic impact of industries being brought to a grinding halt, the vast majority of people across the world have been impacted by this crisis in one way or another. As we begin to emerge from several months of quarantine, it’s encouraging to see venue operators take careful steps to reopening safely. We are all entering an age that redefines the norms to which all of us had become accustomed – a time that will most surely be defined as a ​“new normal,” if not a ​“new abnormal.” Guest expectations will most certainly change, and operators will be faced with the challenge (and opportunity) to meet and exceed those re-shaped expectations. Read on to discover 4 trends that we predict will emerge from the age of social distancing, and what they mean for your venue.

Coaster 101 recently published an interview speaking with accesso CEO Steve Brown about his background and how accesso is helping venues all over the world adapt to a post-COVID world. The interview highlights accesso​’s Virtual Queuing solution and analyzes new features that have been rolled out to meet the growing need for safely getting visitors back to attractions.

Reporter Jamie Holmes of WFTV Channel 9 recently spoke to accesso CEO Steve Brown about how virtual queuing can play a role in helping parks to reopen safely. ​“Technology is going to be an important part of how this industry reopens,” said Brown.

Reporter Sean O’Neill of Skift included accesso in a round-up of potential technology solutions for social distancing at airports, noting that a virtual queuing solution like the accesso LoQueue system could facilitate timed entry at designated airport points, reducing overcrowding.

Reporter Maija Palmer of Sifted included accesso​’s virtual queuing offering in a recent article on social distancing solutions.

Reporter Brittani Tuttle of Attractions Magazine shared news that Holiday World & Splashin’ Safari in Santa Claus, Ind., has announced that it will offer a new virtual queuing system for guests to more easily maintain social distancing when the park reopens on June 14.

The Owensboro Times shared news that guests at Holiday World & Splashin’ Safari will be able to wait in virtual lines for rides this year, as the park is implementing a queuing technology to ensure safe distancing measures. Holiday World recently announced opening day will be June 14.

14 News reporter Jill Lyman recently shared news that Holiday World will be introducing virtual queues to help guests maintain social distancing when the park reopens June 14. The solution, provided by accesso Technology Group, will allow guests to use their own smartphone to virtually wait in line for Holiday World’s rides and attractions.

Features Editor Charlotte Coates of Blooloop shared news that Walibi Holland will partner with accesso Technology Group to facilitate social distancing once the park reopens to the public on 25 May. A long-term accesso client, the park will now offer 100% virtual queuing to all guests.

Amusement Today shared news that Walibi Holland, a theme park located in Biddinghuizen, Netherlands, will now partner with accesso to offer 100% virtual queuing to all guests upon reopening on May 25 in an effort to deliver reliable social distancing.

Editor Robert Niles of Theme Park Insider shared that Holiday World will be utilizing the accesso LoQueue virtual queuing platform upon reopening in June.

Reporter Harriet Dennys for Financial Mail shared that future theme park visits may soon be missing a familiar element of the guest experience — long lines. Following the global impacts of COVID-19, venues will need a way to space queuing guests to allow for social distancing as well as additional time for cleaning ride vehicles. accesso’s virtual queuing platform, Qsmart^SM, will allow visitors to digitally reserve a ride from their own smartphone.

Reporter Calum Muirhead of Proac­tive Investors shared that social distancing and the new interest in virtual queuing systems across the economy may bode well for companies such as accesso Technology Group PLC (LON:ACSO), an AIM-listed firm that provides virtual queuing and ticketing products.

Reporter Calum Muirhead of Proac­tive Investors shared news that acces­so​’s virtual queueing technology could become more popular as theme parks begin to reopen after the COVID-19 pandemic.

accesso CEO Steve Brown presents an update on the actions that the company is taking to help prevent the spread of the virus while maintaining business continuity.

From international conglomerates to single-location attractions, ski resorts to live entertainment venues, popular historical sites and more, every business relies on a chain of suppliers to keep day-to-day operations running smoothly. And, regardless of market segment, scope of operations or number of employees, every business can benefit from taking a closer look at how to make the most of each link in their chain.

Last week, the accesso team traveled to sunny San Diego for the 2019 National Ski Areas Association Tradeshow and Conference to meet with some of the greatest minds in the industry. We left the event feeling inspired and excited about the future of the ski industry! Read on to hear why.

Ticketing Business News shared details on accesso’s expanded partnership with Merlin Entertainment to provide ticketing, virtual queuing and guest experience solutions for The Bear Grylls Adventure in Birmingham, England. The attraction will utilize the accesso Prism wearable device, named ​“The Bear Tag,” as well as accesso Passport ticketing and The Experience Engine to deliver an immersive guest experience.

Park World shared news of accesso’s expanded partnership with Merlin Entertainments to provide a seamless guest experience at The Bear Grylls Adventure in Birmingham, England. The attraction will be using accesso’s ticketing, queuing and guest experience management platforms in addition to the accesso Prism wearable device which it will call the ​“BearTag.”

Blooloop shared details on accesso​’s integrated ticketing, queuing and guest experience suite it has implemented for Merlin Entertainments at The Bear Grylls Adventure. Notably, Merlin will be using the accesso Prism wearable device, which it has named the BearTag, to help guests experience more out of their day. The BearTag will provide guests with a personalized itinerary and guide them through their experience at the indoor adventure center, allowing them to receive live messages and reservation notifications, make cashless payments for meals and merchandise, and claim free photos. 

Shares magazine featured news of accesso​’s partnership with Merlin Entertainments to implement an integrated ticketing, virtual queuing and guest experience solution at the Bear Grylls Adventure in Birmingham, England. 

Reporter John Harrington of Proactive Investors shared news of accesso’s expanded partnership with Merlin Entertainments to provide an integrated ticketing, guest experience and virtual queuing solution for the Bear Grylls Adventure in Birmingham.

WFTV Channel 9 Orlando anchor Jamie Holmes visited the accesso office in Lake Mary to speak with CEO Paul Noland and VP People Maura Schiefelbein about accesso​’s industry-leading technology and focus on improving the guest experience at theme parks and attractions. 

Amusement Today shared news of accesso​’s partnership with Village Roadshow Theme Parks to elevate the guest experience. The new partnership, unveiled at the 2018 IAAPA Attractions Expo, will bring a holistic integration of accesso​’s eCommerce ticketing, virtual queuing and guest experience management technology solutions to Australia’s largest theme park operator.

Ticketing Business News posted an article on accesso​’s new strategic partnership with Village Roadshow Theme Parks to elevate the guest experience. The landmark agreement will strive to set a new operational standard for the attractions industry by allowing theme parks to engage with guests at every potential touchpoint using data gathered from accesso​’s integrated queuing, ticketing and guest experience management solutions. 

Reporter John Harrington of Proactive Investors shared news of accesso​’s new partnership with Village Roadshow Theme Parks. Village Roadshow will combine the accesso Passport eCommerce ticketing platform with accesso LoQueue virtual queuing and The Experience Engine (TE2) to improve the guest experience across its Gold Coast properties.

accesso Technology Group plc (AIM: ACSO) and Village Roadshow Theme Parks, Australia’s largest theme park operator, today announced a partnership that marks the first holistic integration of the accesso queuing, ticketing, and guest experience management solutions tailored to the attractions industry.

Reporter Calum Muirhead of Proactive Investors shared news of accesso​’s strong EBITDA growth for the first half of 2018.

Reporter Calum Muirhead of Proactive Investors recently shared news of accesso​’s 2018 performance and predictions for growth potential. While accesso is currently a leader in the theme park, cultural and live entertainment industries, their innovative products, such as the Prism wristband, present them with an opportunity to penetrate the UK’s £500 million festival market. 

It’s the stereotypical tribulation of visiting a theme park: standing in line for seemingly hours on end, sweating in the hot summer heat, packed into stalls like cattle with hordes of impatient and screaming children. Oh, if only one could avoid all that! As many operators know, that’s quite possible.

As we enter the new year, we want to take the time to reflect on 2017, celebrating the innovations and acquisitions that have propelled accesso even further as a leading international technology solutions provider, and to take a look at what 2018 has in store for the markets and industries we are so proud to serve.

The modern guest demands a seamless and sophisticated experience at your venue, and our job is to provide the technology that makes it possible. Over 1000 clients worldwide utilize our comprehensive solutions for ticketing, point-of-sale and virtual queuing, and with our recent acquisitions, our product portfolio continues to expand to new areas including distribution and customer engagement. While our solutions may appear siloed in these separate categories, the reality is that they are all part of a connected system that is constantly evolving to bring a more cohesive and powerful offering to our clients. Our Chief Technology Officer Eric Petrusic introduces us to this concept of the ​“accesso ecosystem” and what it means for venue operators, guests and future development.

LONDON, England (November 16, 2017) – accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment and cultural markets, was recognized by the International Association of Amusement Parks and Attractions (IAAPA) with two prestigious awards for its breakthrough accesso PrismSM technology.

Blooloop today shared news that accesso Technology Group has won the IAAPA Brass Ring Award in the Best New Product category as well as the prestigious IAAPA Impact Award for its breakthrough accesso Prism wearable technology.

From the very beginning, the accesso team has believed that technology has the power to redefine the guest experience. Whether by making ticket purchases online in advance of their visit or by virtually reserving their place in a long line so they can enjoy other attractions, your guests are always looking for ways to make the most of their leisure time. With the incredible advancements of technology in recent years, attractions now have the power to provide seamless service to their guests from the very first planning stages of their visit. Watch our webinar to learn more about the shining new standard in smart park technology!

Proactive Investors reports that ticketing and virtual queuing group accesso Technology Group has come up with another must-have gizmo to improve the theme park experience.

Adrian Lennox of Interpark reports that at this year’s IAAPA Attractions Expo, accesso launched Prism, a next-generation wearable device that gives theme park, waterpark and other attractions operators a new way to connect with their guests.

Reporter Sandra Pedicini of the Orlando Sentinel reports that accesso, a technology company with North American headquarters in Lake Mary, on Tuesday unveiled a new electronic wrist band that will be used at Six Flags and other parks it works with.

Alice Davis of Attractions Management reports that attractions industry technology provider accesso has launched Prism, a new virtual queuing wearable with messaging, park photography and queuing capabilities. 

Blooloop reports: accesso has launched the Prism, their reimagined Qbot, at the IAAPA Expo today. 

Blooloop reports that leading technology solutions provider to the leisure industry, accesso, has signed a three-year deal with Village Roadshow Theme Parks to provide its accesso LoQueue virtual queuing solution at Wet’n’Wild Sydney.

Nine attractions at the Australian waterpark will utilize accesso’s patented Qband system.

Proactive Investors reports that accesso Technology group PLC (LON:ACSO) has penned a three-year deal with Village Roadshow Theme Parks which will see the group’s Qband used at nine attractions at wet ​‘n’ Wild in Sydney — one of Australia’s most visited water parks.

accesso has signed a three-year agreement with Village Roadshow Theme Parks to install the accesso LoQueue virtual queuing solution at Wet’n’Wild Sydney.

Proactive Investors reports that virtual queueing firm accesso Technology group PLC (LON:ACSO) is gaining momentum in the Asia-Pacific region as it struck a deal to deploy its solution at the Wet’n’Wild water park in Sydney.

Reporter Rena Goldman of Aquatics International recently shared an article exploring the adaption of virtual queuing technologies within the leisure industry, specifically focused on the waterpark sector and the potential use of the accesso LoQueue^SM Qband^SM device.

Blooloop today shared news that accesso has penned a five year agreement with Schlitterbahn Waterpark in New Braunfels, Texas, to introduce the accesso LoQueue^SM virtual queuing solution’s Qband^SM device.

accesso Technology Group plc announced it has signed a five-year agreement with Schlitterbahn Waterpark to integrate the accesso LoQueue^SM queuing solution’s Qband device into the popular park’s operation.

Blooloop shared news today that accesso, leading provider of technology solutions to the entertainment industry, has extended its existing ticketing and queuing agreements with Six Flags until 2025.

BDaily reporter Billy Wood shared news today of accesso​‘s contract extension with Six Flags Entertainment Corporation into 2025.

London South East today shared news that accesso Technology Group plc has extended its contract with Six Flags Entertainment Corporation through 2025.

Proactive Investors reporter Ian Lyall today shared news of accesso‘s recent contract extension with Six Flags Entertainment Corporation into 2025.

accesso Technology Group, plc has promoted four executives following a year of unprecedented growth and rapid global expansion.

Blackpool Pleasure Beach to leverage accesso Siriusware℠ point-of-sale solutions.

Blooloop today shared news of Dreamworld’s recent five year contract extension with accesso Technology Group, plc to continue using the award-winning accesso LoQueue^SM virtual queuing solutions.

This is Money today shared news of accesso Technology Group’s contract extension with Australian theme park, Dreamworld. 

Proactive Investors today shared news of accesso‘s contract extension with Australian theme park, Dreamworld. With 50 rides and wildlife attractions, Dreamworld was the first Australian customer to adopt the accesso LoQueue^SM solution.

Australia’s Biggest Theme Park on the Gold Coast to Feature accesso LoQueue℠ Solutions for Another 5 Years.

London South East recently shared news of accesso’s latest partnership with Movie Animation Park Studios, Malaysia’s newest theme park. 

Blooloop today shared news of accesso‘s most recent partnership with Malaysia’s Movie Animation Park Studios, which will implement the accesso LoQueue^SM smartphone virtual queuing solution, Qsmart^SM.

accesso Technology Group plc (AIM: ACSO) has signed a five-year deal with Malaysia’s newest theme park, Movie Animation Park Studios (MAPS), to install its patented smartphone-based queuing solution – Qsmart^SM.

Blooloop recently shared news of accesso’s next generation design for its Qband^SM, a wearable virtual queuing solution for water parks.

LONDON (9‑October-2014) – accesso Technology Group plc (AIM:ACSO), the premier technology solutions provider to the global attractions and leisure industry, today announced the next generation of Qband^SM, the wearable virtual queuing solution specifically designed for water parks.

Breaking Travel News recently reported on the extension of the accesso LoQueue Qbot solution and addition of the Qsmart solution to LEGOLAND Windsor Resort, a part of Merlin Entertainments Group.

ORLANDO (13-February-2014) –The SeasonPass Podcast team recently interviewed accesso CEO Tom Burnet at IAAPA 2013 and learned the back story behind the development of accesso LoQueue’s virtual queuing technology.

News 13 entertainment reporter and anchor, Allison Walker, called out accesso LoQueue^SM virtual queuing solutions as one of her favorite new technologies presented at the 2013 IAAPA Attractions Expo.

LONDON (12-November-2013) – Lo‑Q plc (AIM:LOQ), the premier technology solutions provider to the attractions and leisure industry, today announced a new corporate identity – accesso®.

ORLANDO (June 10, 2013) – Two Wet ​‘n’ Wild branded parks, in Phoenix and the newest Wet ​‘n’ Wild water park that opened in Las Vegas during Memorial Day weekend, are partnering with Lo‑Q to deliver a innovative virtual line reservation system to their guests beginning this summer.

Turkey’s First International Mega Theme Park, Exhibition and Shopping Centre Signs 2 Year Deal for Q‑bot and Q‑smart solutions

Pennsylvania’s Largest Waterpark Signs Agreement for Lo‑Q Virtual Queuing Solution 

Agreement extends existing relationship with Dollywood theme park through 2015

Lo‑Q signs a 3 Year Deal with Palace Entertainment’s Raging Waters San Dimas, Noah’s Ark begins using accesso Passport Online Ticketing Solution

Acquisition Creates Premier Technology Solutions Provider in the Attractions and Leisure Industry.

LONDON (November 15, 2012) – Lo‑Q (AIM: LOQ), the AIM listed provider of virtual queuing systems for theme parks, water parks and major attractions, is proud to announce that it has been awarded an International Association of Amusement Parks and Attractions (IAAPA) Brass Ring Award for its Q‑band, the Company’s revolutionary water park product.

Lo‑Q plc (AIM: LOQ), the AIM-listed provider of virtual queuing systems for theme parks and major attractions, is pleased to announce that it has signed a new agreement with Compagnie des Alpes, a France-based holding company active in the tourism and leisure industry, to bring Q‑smart, Lo‑Q’s new patented smartphone based queuing solution, to Walibi Holland, one of the Netherland’s top theme parks.

Lo‑Q CEO, Tom Burnet, was interviewed by reporter Adrian Lennox for Interpark magazine.

Lo‑Q CEO, Tom Burnet, spoke with Blooloop about joining the Lo‑Q team and his ambitious strategy to kick-start future growth.